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Release date: 2026-09-15
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In QUNMAO's daily project communication, "which of K-type and L-type horizontal inquiry machines to choose" is one of the most frequently asked questions by purchasers and system integrators. Both belong to the horizontal inquiry machine, the appearance of high similarity, many buyers in the absence of actual experience, it is difficult to judgeDifference between K-type L-type horizontal inquiry machineIt is not clear which links are reflected in it.How to choose horizontal inquiry machineNot stepping on the pit. This article does not make a general "which is better" type recommendation, but from the structural engineering, operation experience, scene adaptation, cost logic four dimensions, the difference between the two models to explain clearly, and give a set of can be directly compared to the site conditions to use the selection list. If you want to understand the entire self-service terminal category first, it is recommended to start fromSelf-service terminal (Kiosk) full product line guideRead up.
If you look at just one dimension,K Type L Type ContrastThe most essential difference is in the structure form: K-type horizontal inquiry machine isBevel Touch Mesa(The screen is embedded in the inclined plane, and the side contour is similar to the inclined shape of the letter "K"); The L-type horizontal inquiry machine isL-shaped support, table more smooth. This difference determines the subsequent anti-misoperation performance, installation method and applicable scenario, and is also the first step to be confirmed when selecting horizontal inquiry machine.
| Comparison dimension | K-type horizontal query kiosk | L-type horizontal inquiry machine |
|---|---|---|
| structural morphology | Side profile resembles the beveled shape of the letter "K", the screen is embedded in the beveled table top | L-shaped support structure, the table is more gentle, and the contour is close to the turning point of the letter "L" |
| Core Advantages | Structural anti-touch, clean routing, suitable for high-frequency serious scenes | Flexible installation (countertop placement/wall hanging/embedding), strong space adaptability |
| Installation method | Landing mainly | Landing, table placement, wall hanging, embedding can be |
| Typical Scene | High-frequency public service scenarios such as hospitals, government halls, and bank outlets. | Exhibition halls, museums, hotels, space constraints or brand display scenarios |
| Price range | The price range of the whole machine is close, the difference mainly comes from the structure process and custom items, according to the actual configuration quotation. | |
The K-type horizontal inquiry machine is named after the bevel shape of the whole machine's side contour similar to the letter "K": the operation table is inclined at a fixed angle from the middle section of the machine body to the operator's side, and the screen is embedded in the inclined plane instead of facing the user vertically like a vertical machine. This name is not marketing packaging, but the industry's customary structure name, to facilitate the purchaser in the quotation and drawing quickly identify the structure type, and L-shaped (support structure is L-shaped, table more gentle) to form a distinction. It is very important to understand this: choosing K-type or L-type is essentially choosing an engineering scheme of "operating table angle and support structure", rather than choosing an appearance style.
The K-type structure brings three direct results in practical use:
In the structural design stage, QUNMAO will carry out the fuselage stress and table top load-bearing tests respectively for the K-type configuration to ensure that no matter how large the screen size is, the edge of the table top and the joint of the rotating shaft will not be loose or deformed after long-term use. Engineering details of slope angle, height and anti-touch principle can be found inStructure Design and Ergonomics of K Type Horizontal Inquiry Machine. For the complete technical parameters, model system (QM-C32XJ to QM-C85XJ) and core selling points of Type K, seeK-type horizontal inquiry machine product details。
The support structure of the L-type horizontal inquiry machine is L-shaped, the table is relatively smoother, and the overall contour is closer to the turning form of the letter "L. Different from the K-type "with the inclined table as the core", the L-type structure focuses on the flexible combination of support and table:
The L-type also follows QUNMAO's structural acceptance criteria: in the same batch of production line tests, the level of the table top, support stability and line concealment of the L-type will be verified one by one. L-shaped structural advantages, stability design and installation, can referL-type horizontal inquiry machine product details。
| Contrast Item | K-type horizontal query kiosk | L-type horizontal inquiry machine |
|---|---|---|
| Fuselage area | Relatively compact, suitable for channel-type spaces | The front of the table top is slightly extended, and it can be landed and placed. |
| Overall machine height | Standard landing height, screen embedded bevel | The overall height is close, the table is more gentle |
| Visual Angle | Front visual range is concentrated, suitable for single operation | Wide lateral visibility, suitable for open space |
| Installation method | Landing mainly | Landing, table placement, wall hanging, embedding can be |
| Appearance recognition | Tough lines, strong professional sense of inclined structure | The transition is softer and the form is more rounded. |
The inclined table of the K-type horizontal inquiry machine makes the screen closer to the natural line of sight depression angle during standing operation, and users can view and touch without deliberately bending over or standing on tiptoe. After the arm sags naturally, it can reach the screen comfortably, and long-term continuous operation is not easy to fatigue. The slope structure is more tolerant to users with large height differences (such as scenarios where both adults and wheelchair users are served). At the touch level, the K-type is mainly capacitive screen in the mainstream range of 21.5 "-27", with high touch precision and support for multi-point operation. After entering the large screen range of 32 "and above, the infrared touch scheme is uniformly adopted, which naturally supports glove operation, dust-resistant environment and has a wider adaptation range.
The table top of the L-type horizontal inquiry machine is smoother, and the operation posture is closer to the way of "looking down on the table top". It has obvious advantages in the scenes of sitting operation, table top placement or embedded installation. Due to the small inclination of the table top, the screen reflection control is usually better, which is suitable for the display scene of viewing content for a long time. It should be noted that the flat table top requires higher levelness of the installation base-if the levelness of the base is not adjusted properly during installation, the angle of the table top will deviate from the design value, which will directly affect the operation experience. It is recommended to confirm with the engineering team in advance during the installation phase of the project.
There is no absolute advantage or disadvantage in the operation experience: K-type is better at the operation task of "high frequency, serious and multi-person watching", while L-type is better at the browsing scene of "open, display and limited space. For more engineering details on the slope angle, height and anti-touch principle, seeStructure Design and Ergonomics of K-type Horizontal Inquiry Machine: Inclined Angle, Height and Anti-touch Principle。
Pain point
The age span of the visiting population is large, some elderly patients have slow operation response, and often accompany people standing around on both sides of the equipment, so the risk of accidental contact is high.
Recommended models
The K-type horizontal inquiry machine has strong anti-misoperation on the inclined surface, clear front operation path, and is friendly to people of multiple heights.
Key Configuration Recommendations
Enlarge font UI template, anti-accidental touch frame, countertop with armrest structure, easy to clean tempered glass panel.
Pain point
One-day processing volume is large, users need to continuously query items, fill in forms, multi-step input information, equipment long-term high-load operation.
Recommended models
The K-type horizontal inquiry machine, with structural anti-misoperation and internal routing design, supports 7x 24 high-frequency operation and can meet the compliance requirements of Xinchuang.
Key Configuration Recommendations
ID card reader, high camera linkage module, printing module, motherboard scheme to support domestic operating system.
Pain point
The moving line is open, the flow of people passes through fast, and the point space is often limited. The equipment needs to be integrated into the existing decoration and quickly completed the guidance.
Recommended models
L-type horizontal inquiry machine, with smooth table top and flexible installation (table top placement/wall hanging/embedding), is more suitable for space integration and brand display.
Key Configuration Recommendations
Large-size touch screen, brand visual film customization, optional dual-screen linkage, lightweight navigation UI.
| Scene | Recommended models | Core Considerations | Common configurations |
|---|---|---|---|
| Hospital | K-type horizontal query kiosk | Anti-touch, suitable for aging, easy to clean | Enlarge font UI, anti-false touch border, table armrest |
| Government Affairs Hall | K-type horizontal query kiosk | High-frequency operation, Xinchuang compliance, clean routing | ID card reader, high camera linkage, printing module |
| Bank outlets/business hall | K-type horizontal query kiosk | Serious scene, business inquiry publicity display | Card swiping/code scanning module, large screen above 55 inches |
| Exhibition Hall/Museum | L-type horizontal inquiry machine | Limited space, brand display, flexible installation | Large-size touch screen, brand film, dual-screen linkage |
| Hotel/Commercial Space | L-type horizontal inquiry machine | Integrate into decoration and open moving line | Wall-mounted/embedded installation, lightweight UI |
The self-service registration, payment and report query scheme of the hospital scene can be viewed.Application Scheme of K-type Horizontal Inquiry Machine in Hospital; For the inquiry, number taking and printing plan of the government affairs hall, seeApplication of K-type Horizontal Inquiry Machine in Government Affairs Hall; K-type adaptation in more industry scenarios, can refer.K-type horizontal inquiry machine applicable scene inventory. If you pay more attention to the exhibition space, see the specific deployment ideas of L-shape.L-type horizontal inquiry machine applicable scene inventory。
When updating the navigation and inquiry system, a large commercial complex in South China faces the core demands of opening the moving line and fast passenger flow. At the same time, it is hoped that the equipment can take into account the functions of inquiry and lightweight form filling. The project team initially made repeated comparisons between the K-type and the L-type, and it wasHow to choose horizontal inquiry machineThis problem-if you only look at the appearance parameters, the difference between the two is not obvious. What really determines the selection is the operation line and the length of the crowd.
The QUNMAO engineering team suggested that two premises should be clarified in the proposal communication stage: whether the equipment is used for "leaving after quick inquiry" or "multi-step operation needs to be completed after staying". The former is more suitable for the fast cutting experience brought by the K-shaped inclined table, and the latter is more suitable for the guiding ability of the L-shaped gentle table in the open space. Finally, the project adopts differentiated configuration according to floor partition-the main entrance and elevator hall area are mainly K-type horizontal inquiry machines, which are responsible for guiding and fast inquiry functions; The deep consultation area next to the service desk is equipped with an L-type horizontal inquiry machine, which is used to handle multi-step entry scenarios such as member registration and activity registration.
This case shows that,Difference between K-type L-type horizontal inquiry machineIt should not be reduced to "choose a better one", but should return to the specific movement line and task type to make judgments. In the acceptance test of the same batch of production lines, QUNMAO will place the K-type and L-type on the same operating line to make cross-experience records-not to draw the conclusion of "who is better", but to provide engineers of different projects with a reference comparison record of typical deployment scenarios: the same queuing path and the same information entry task, the difference trend between the two models in terms of operating time and false touch rate is for reference in selection, not as an absolute data endorsement.
The basic cost difference between K-type and L-type mainly comes from the structural process: the inclined surface of K-type requires additional bending or injection molding process, which requires higher mold accuracy and assembly tolerance. This part of process complexity will be directly reflected in the cost of structural parts, but the consistency of mass production is easier to control. The L-shaped support structure of L-shaped is relatively standardized, and the cost of structural parts is more flexible in some customized scenarios. There is no specific quotation figure involved here-the actual cost will fluctuate with the screen size, shell material (sheet metal/acrylic/composite plate), internal host configuration and other variables, the price range of the two models is close as a whole, it is recommended to ask the manufacturer for a quotation according to the actual needs of the project. For information on quotation breakdown and bargaining techniques, please refer to:How much is the price of K-type horizontal inquiry machine? Quotation composition and bargaining skills。
Common customization items include appearance spraying/film sticking, Logo hollowing, peripheral integration such as card reader/high-speed camera, and improvement of waterproof and dustproof level (suitable for semi-outdoor scenes). The cost increment logic of these customization items is basically the same: the customization cost increase involving mold changes is the largest, and the customization cost increase involving the appearance film or software UI level is smaller. QUNMAO, as a manufacturer, will explain these two types of customizations in the quotation process, so that the purchaser can determine which customizations are "necessary" and which are "icing on the cake". Customized process, cycle and non-standard scheme confirmation node, which can be viewedK-type horizontal inquiry machine customization process: detailed explanation of appearance, size and function module customization。
This list was repeatedly verified in our pre-project communication.Selection of horizontal inquiry machineThe framework, in essence, is to put "in the end."Horizontal all-in-one machine which is good"This general question is broken down into several specific questions that can be answered directly against the conditions of the site. If it is still impossible to judge after comparison, the scope can be narrowed down from two angles: first, make clear "which scene the equipment is in and which kind of people it serves", and then make matching according to the "scene selection comparison table" in this article; If there are two kinds of requirements for fast query and in-depth consultation in the scene, it is often more reasonable to deploy two models by region than to force one model to cover all scenes. For screen size and hardware configuration, referHow to choose the screen size and configuration of K-type horizontal inquiry machine: 17-inch to 43-inch control。
The tilt angle of the table top belongs to the design of the structural part level, involving the mold and injection molding/bending process. The whole machine after mass production usually does not support the on-site transformation into another structural form. If the type selection has not been determined in the early stage of the project, it is recommended to complete the scenario evaluation before placing the order to avoid secondary modification after delivery.
In the structural design stage, the tilt angle can be adjusted as one of the customization items, but the mold or structural part processing scheme needs to be re-evaluated, which is usually applicable to mass customization projects.
Both require a flat ground and a firm base. Because the L-type table is smoother and relies on the support structure to provide a stable operating angle, the fault tolerance space for the levelness of the base is smaller. It is recommended to measure the level of the ground on site before installation to avoid the deviation of the angle of the table from the design value due to the inclination of the base. The inclined structure of the K-type is relatively more fault-tolerant.
There is no absolute "which is better", the two are structural trade-offs for different scenarios. First, use the 5-question method to clarify "which scene the equipment is in, what kind of people it serves, how long it will stay, whether the moving line is allowed to extend, and whether the levelness of the base can be guaranteed", and then select the matching model according to the scene in this article. If the two types of requirements coexist, a mixed deployment by region is usually more reasonable.
The price range of the two is close, the specific difference mainly comes from the structural complexity and appearance customization cost: K-type inclined surface structure process requirements are higher, L-type because of the structure is relatively flexible, part of the custom scene cost is more flexible. The final price depends on the screen size, material and function module configuration. It is recommended to ask the manufacturer for a quotation according to the actual configuration.
For high-frequency and serious scenes such as hospitals, government affairs and banks, K-type has more prominent advantages in structural misoperation prevention and clean routing, which is the first choice for most projects. For exhibition halls, museums, hotels and other limited space or brand display scenes, L-type has better installation flexibility and form integration. However, specific projects still need to be judged in combination with location conditions-for example, if there is a wall-mounted inquiry demand in the government hall, the L-shaped scheme can also be adopted locally.
There is no absolute difference between the advantages and disadvantages of K-type and L-type horizontal query machines. They are structural trade-offs for different operating scenarios. A principle that QUNMAO has repeatedly verified in the delivery experience of multiple industry projects is to first clarify the specific types of tasks that the equipment undertakes on site and the length of time the user stays, and then go back to match the structural form, instead of using appearance preferences to determine the selection. For projects with both fast query and in-depth consultation requirements, it is often more reasonable to deploy two models by region than to force one model to cover all scenarios. It is also recommended to maintain communication with the manufacturer team for on-site commissioning, base levelness calibration and subsequent software UI adaptation after equipment delivery to ensure that the actual use experience is consistent with the design expectations. If you want to know more about the complete technical parameters and structural details of the two models, you can check KP1 "K-type horizontal inquiry machine product details" and LP1 "L type horizontal inquiry machine product details"。
If you are making the selection of K-type or L-type horizontal inquiry machine for a specific project, you can ask QUNMAO for the "K-type horizontal inquiry machine industry solution book". We will give structured selection suggestions according to your site conditions and usage scenarios, and provide the actual comparison records of the two models in the same scenario for reference.
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