IntroductionAsk the scene first, then select the equipment.

The same L-type horizontal inquiry machine is placed in the museum's preface hall, which is the guide between the audience and the exhibits. At the entrance of the government affairs hall, it is the gate to divert the flow of people. In the outpatient hall of the hospital, it is the first stop of the patient's treatment line. The equipment itself has not changed, what has changed is the scene.

This is the reason for taking the "scene" out to write a separate article. What the purchaser really wants to confirm at the time of inquiry is usually not a certain number on the parameter list, but three more practical questions:If this equipment is placed on my site, can it solve the real problem? Which position is the most appropriate? To what extent and at what rhythm do you need to deploy.Parameters only make sense when answering these questions.

Therefore, this paper organizes scenes according to space types, covering seven high-frequency scenes: museums/cultural centers, libraries, corporate showrooms, shopping malls/brand stores, hospitals, government affairs halls, and banks. The parameters involved in this paper are based on QUNMAO L type horizontal inquiry machine (model QM-C50XJ-P,50-inch Windows version) as a reference, all from the product specification, can be obtained from the manufacturer for review.

01Why press "space" to disk the scene

By listing scenes one by one by industry, it is easy to get a list that looks complete but cannot be used directly. And put the scene into the space type, the selection logic is really reusable:The customer group behavior, content form, construction constraints and operation and maintenance rhythm of the same type of space are highly similar. A scheme verified at one point can often be translated to another point of the same type.

The following unfolds scene by scene. Each scene first talks about the real problems on the scene, then how the equipment responds, what the parameters are based on, and what to pay attention to when deploying-this is also the order of thinking that the purchaser should keep when looking at the plan.

02Cultural space: let the content be seen, let the visit more active

The commonality of cultural space is that "people can stop and content can be loaded 」. The time of the audience and readers is fragmented, but the information bearing cannot be fragmented: the explanation board cannot hold long content, the commentator cannot cover all the audience, and the horizontal inquiry machine just makes up for this gap-it puts the story behind the exhibits and the retrieval entrance in the collection within the reach of the audience.

2.1 Museum/Cultural Center: Exhibit Inquiry and Smart Guide

The most common type of problem for museum operators is"Content cannot be put down" and "explanation cannot be covered" coexistThe explanation board in the display cabinet can only write three or five lines of words. The explanation service is in short supply during peak hours. The audience's curiosity about an exhibit often stays at "take a look at the name 」. At the same time, the pavilion's criticality of equipment is the highest in the public space-the equipment must withstand high-frequency use throughout the year, the appearance must be integrated with the development of the language, and the content must be updated with the exhibition.

L type horizontal inquiry machine in the museum positioning, is"Check before you see" guide entranceAt the junction of the preface hall or exhibition hall, the audience first understands the structure of the exhibition area, key exhibits and activity arrangements through the terminal, and then enters the exhibition line with the direction. It bears not only the inquiry, but also the guiding action of turning the audience's attention from "passing by" to "staying.

Parameters, this scene corresponding to three specific demands. The first isLifeThe nominal lifespan of G-G capacitive touch is 60 million cycles. Based on the average 5000 clicks per day of a query terminal, it is equivalent to about 33 years of usage (60 million ÷ 5000 ÷ 365 ≈ 33 years). Even if the click frequency is doubled to 10000 clicks per day, it will be more than 16 years-enough to cover the replacement rhythm of the exhibition hall equipment in the whole life cycle. The touch module does not constitute a replacement item that needs to be reserved during the operation period. Second isVisibility: IPS panel viewing angle 89/89/89/89, brightness ≥ 300cd/m, which means that in the environment where the display spotlight is mixed with natural light, the audience can see the content clearly from the side and slightly away, and does not need to get to the front of the screen. Third isContent Management: The equipment supports the installation of third-party software. Navigation applications can be pre-installed under Android or Windows systems. With the background content management system, the equipment content does not need to be replaced one by one when the exhibition is updated.

QUNMAO has written a separate document on the complete application scheme of museum and cultural venue scenes (point measurement, content organization and acceptance list). For details, please refer to "Application of L-type Horizontal Inquiry Machine in Museums and Cultural Venues" (after release, this article is interlinked).

2.2 library: collection retrieval, first solve the "input" this off

The library scene is easy to underestimate, but it just exposes the most essential difference between horizontal inquiry machine and vertical equipment. Collection retrieval is typicalText Input task-Readers have to enter the title, author or keywords, and the virtual keyboard on the touch screen is much less efficient than the physical keyboard. If the device can only rely on the virtual keyboard, the search area will become a "look at the screen slowly poke" experience, readers would rather go back to the service desk to ask the librarian.

This is why QM-C50XJ-P will emphasize the configuration of the library scene.Mouse and keyboard hot plug with USB interface: The device provides USB × 4, which can be externally connected with keyboard, code scanning gun or writing board. The retrieval input changes from "touch screen typing" to "keyboard input or code scanning". The efficiency difference is especially obvious in the retrieval scenario of long bibliography and multiple keywords. The virtual keyboard is reserved as a bottom-up scheme, covering foreign readers who are temporarily used. With 20-point touch, two readers can operate the same device at the same time, reducing the feeling of queuing during peak hours.

At the system level, the Windows version can directly install the library's OPAC retrieval client or Web retrieval portal to complete the docking with the collection system. The content and retrieval interface are managed by the library system in a unified way, and the equipment side hardly needs repeated maintenance. The deployment still takes the route of "ground placement, no construction", and the point can move with the space adjustment in the museum, and is not restricted by the fixed construction position.

03Commercial space: the balance of image, efficiency and "zero construction"

Purchasers of commercial space have a common anxiety:Equipment is part of the space. In exhibition halls and shopping malls, a piece of equipment that is exposed and conflicts with the decoration style is itself a deduction. The selection logic of commercial space often starts from "whether this equipment will destroy the space", rather than from the parameters.

3.1 Enterprise Exhibition Hall: Interactive Carrier of Product Introduction

The inquiry terminal of the enterprise exhibition hall bears a heavier function than "inquiry"-it is the first contact point for visitors to understand the product and part of the brand texture. The three issues that the exhibition hall project team is most concerned about are: whether the video demonstration can be played smoothly, whether the equipment can be integrated into the exhibition hall design, and whether the equipment can follow when the booth is adjusted.

QM-C50XJ-P correspond clearly on these three points. one of them,Content bearing capacity: IPS panel supports high-definition video decoding and playing. Product promotional films, structural demonstrations and case videos can be played directly on the terminal. The color and contrast of the picture (3000:1) remain stable under the spotlight of the exhibition hall. The built-in double tweeter can carry video dubbing and voice explanation without additional external sound. Secondly,Appearance Blend: Aluminum profile frame and cold-rolled steel plate body (metal spray plastic) form a simple industrial texture. The body provides three standard colors of black, white and silver. It also supports customized colors and silk screen LOGO-making the terminal part of the exhibition hall design language instead of abrupt electrical appliances. Thirdly,Adjustability: The whole machine is placed on the ground without wall construction. During booth adjustment or temporary exhibition construction, the equipment can be re-positioned with the space.

3.2 mall/brand store: floor tour and inquiry diversion

The service desk of the shopping mall is always queuing up to ask "which floor is the XX brand on", which is the most familiar and repetitive problem that the commercial operators want to solve most. The significance of the floor navigation terminal is not to replace the service desk, butDivert repetitive inquiries from the manual channel.Let the manpower of the service desk be reserved for customers who really need manual assistance.

The special constraint of the mall scene isBusiness Interstitial Launch and Multipoint Bulk Deployment 」. Shopping malls usually do not allow large-scale construction. Equipment should be placed, electrified, networked and distributed during non-business hours, and put into use directly the next day. The overall size of the QM-C50XJ-P is 1117.8 × 648 × 87.45mm and the net weight is 26.5kg. Two staff members can cooperate with the cart to complete the positioning. Cables are stored through the internal wiring structure of the fuselage, and almost no cables are exposed outside. During acceptance, rework will not be carried out due to wiring problems. The equipment supports power-on self-start and custom time switch machine, which can be automatically switched on and off according to the business hours of the store, and the background content can be distributed uniformly, keeping the information consistent between multiple points.

For brand stores, the same set of logic is applicable: one or two terminals in a single store are responsible for commodity information inquiry and activity introduction, with high content update frequency (weekly or even daily), and unified background distribution is much more efficient than replacing U disks one by one.

04People's livelihood space: reliability priority, the simpler the operation, the better

People's livelihood space procurement decisions, almost not around the "icing on the cake", but around"Can't go wrong 」Expand. Once the equipment in hospitals, government affairs halls, and bank outlets fails, they will directly face the people in line, the people waiting for work, and the outlets in business. This type of scenario requires more equipment reliability than any parameter table.

4.1 Hospital: Division Node for Department Navigation and Report Query

The morning peak in the hospital outpatient hall is the most convincing application scenario for self-service terminals. Patients are not familiar with the distribution of departments in the hospital, the guidance desk is occupied by repeated inquiries, and the report inquiries are concentrated in the window-the three problems point to the same solution:Provide self-service query points on the key movement line to shunt "ask directions" and "query results" from the manual channel.

The special requirements for equipment in the hospital scene focus on three aspects. First isOperating threshold: The use of the crowd age span, from young people to elderly patients, the operation interface must be low threshold. The standing operation posture of the L-shaped micro-inclined touch panel is more natural than that of the vertical screen. With large font interface and voice guidance, the resistance of elderly patients can be significantly reduced. 20-point capacitive touch, accuracy ≤ 2mm, no drive, finger or stylus can be operated, and it is also compatible with the operation scene of wearing gloves or holding objects. Second isLong time running: Outpatient hall equipment often runs from opening to clearing, and some points are close to starting all day. QM-C50XJ-P standby power consumption ≤ 1W, rated power consumption ≤ 95W. According to the estimation of full load for 10 hours per day and standby for the remaining 14 hours, the daily power consumption of a single unit is about 0.96kWh and the annual power consumption is about 350kWh-according to the calculation of industrial and commercial electricity price of about 0.7-1.0 yuan/kWh, the annual electricity cost of a single unit is about 250-350 yuan (the calculation caliber: 95W × 10h 1W × 14h × 14h = 964Wh/day), which can be written directly into the budget. Third isSystem integrationDepartment navigation requires hospital map data, report query requires docking inspection system, the equipment provides USB × 4, RJ45, HDMI and other interfaces and supports the installation of third-party clients. The docking scope shall be subject to the interface documents of each system in the hospital. It is suggested that the docking scheme of HIS and reporting system should be clarified in the early stage of the project.

QUNMAO has written a separate document on the complete application scheme (functional planning, system docking and acceptance list) of the hospital and exhibition hall scenarios, as detailed in "Application Scheme of L-type Horizontal Inquiry Machine in Hospital and Exhibition Hall" (interlinked in this article after release).

4.2 government affairs office hall: matters inquiry and number picking assistance

The government hall is one of the most demanding scenarios for reliability. The public is not familiar with the process, the window guidance pressure, equipment failure directly affect the work experience-the query terminal here is not a "convenient facility",Part of the process. When the purchaser (government service center or integrator) bids and accepts, the focus will fall on the "invisible parameters" such as structural strength, environmental adaptability and quality control records.

Structurally, the QM-C50XJ-P adopts cold-rolled steel plate fuselage (metal plastic spraying) and aluminum profile frame. After the L-shaped bracket is placed on the ground, the center of gravity is low and falls within the supporting surface, and it is not easy to shake when leaning or pressing in a high passenger flow environment. Before leaving the factory, the structural inspection of simulated leaning and pressing loads and the vibration simulation of packaging and transportation shall be carried out. The test method and judgment standard shall be provided by the factory quality control, the purchaser can request corresponding records by project-this is the key to changing "reliability" from verbal commitment to verifiable fact. In terms of environmental adaptation, the working temperature of the equipment is 0-55 ℃, the humidity is 10%-90% RH, and it is suitable for the perennial air-conditioning environment of the hall and has sufficient allowance. The power supply supports AC110-220V wide voltage, and one-key switch on and off (with lamp) is convenient for operation and maintenance personnel to inspect. Functionally, item inquiry and number picking assistance can be deployed in combination: the inquiry terminal displays the service guide and window distribution, and the number picking information is synchronized with the number picking system to reduce the confusion of the masses at the entrance of "who to ask first.

4.3 Bank: Business Inquiry, Interest Rate Display and Network Image

The peculiarity of the bank branch scene lies in the fact thatBusiness Hours Management and High Frequency Content Updates 」. Interest rates, products and activity information are changing almost every week, so it is impossible for lobby managers to update equipment one by one. The decoration of outlets is unified, the image is sensitive, and the demand for customized appearance of equipment is high. The status of equipment during non-business hours also needs unified management.

The corresponding capacity of the QM-C50XJ-P is complete:Custom time switch machine and power-on self-start, the equipment can be automatically switched on and off according to the business hours of the outlets, and enter standby (≤ 1W) after the store is closed, without manual processing one by one;Dual platform optional-Windows version (Intel i5, 8GB memory, 128GB SSD) is suitable for complex applications of in-line business systems, Android version (Android 13, quad-core processors) is suitable for lightweight display applications, and the scheme stage can be selected according to the network system environment;Multi-language and web support-WiFi and Ethernet (optional 3G/4G) are adapted to the network of outlets, and the multi-language interface meets the needs of foreign outlets or foreign customers;Custom appearance-Body color, silk screen LOGO and boot interface can be customized according to dot VI, and the terminal is integrated into dot decoration rather than independent of decoration.

05Real Delivery Case: Administrative Service Center of a District in Shenzhen

The reliability of the equipment should be tested in the real project. The following case is from QUNMAO's actual delivery project, with the name hidden according to the customer's confidentiality agreement; the equipment model, configuration and deployment process are verifiable facts, and the complete project information can be further confirmed by the sales team.

06Summary of configuration suggestions and deployment points for each scenario

The following summary table puts the core functions, recommended systems, common peripherals, and deployment points of the seven scenarios into one page, which is convenient for buyers to compare horizontally and quickly locate their own scenarios. All configurations can be adjusted to actual needs during the project proposal phase.

07Selection Suggestions: Four Questions, Set Down the Plan

Faced with a specification and a list of scenarios, the purchaser does not need to study each parameter item by item. To decide on the plan, only four questions need to be answered:

The answers to the four questions are a complete configuration list. With this list of inquiries, the quotations given by suppliers are the ones that can be compared horizontally; quotations without scenario constraints, no matter how low the number is, there is no decision value.

08FAQ: The most frequently asked questions before placing an order

The following questions come from the purchaser's high-frequency consultation before the scheme confirmation and order placing. They are briefly asked and answered for quick comparison.