Detailed Description of Touch Inquiry All-in-One Products-Morphological Classification and Technical Parameters | QUNMAO Source Factory

QUNMAO · SOURCE FACTORY · CX INQUIRY UNIT

Type selection manual for B- end purchasers: definition of inquiry machine, six types of inquiry machine, capacitance and infrared touch, system and size, 32-inch specification table, real cases and FAQ.

QUNMAO wall-mounted touch query all-in-one machine in the public hall query machine deployment scenario

In the government hall, hospital outpatient service, hotel front desk, shopping mall atrium, where people come and go every day, "let visitors check and order by themselves."Touch query all-in-one machineIt has become the first alternative to manual guidance. AsTouch query all-in-one machine, query machine, touch query terminalAs the core source factory, QUNMAO from the screen, motherboard to the whole structure of the whole process of self-research and production. From the perspective of the manufacturer, this article tells what the inquiry machine is, how to choose the form of the inquiry machine, how to touch it, how to read the parameters of the inquiry machine, and what to confirm before placing an order.

1. what is a query machine: start with the definition of query machine

Query machine(The full name is touch and query all-in-one machine, also calledTouch inquiry terminalInformation inquiry terminal) is a self-service information terminal with touch interaction as its core function: visitors can touch the screen to complete information retrieval, business inquiry, navigation and navigation without manual intervention. The query machine solves, it is "where to do, how to do, who to ask 」.

Different from ordinary displays, the touch inquiry all-in-one machine integrates the display module, touch frame, industrial motherboard, operating system, shell and heat dissipation height into a complete device, which can be used immediately after power supply, and supports wall-mounted, vertical, embedded and other installation methods. This is also the reason why query machines are deployed in large numbers in hospitals, government affairs, transportation, supermarkets and other scenes-a query machine is a self-service window.

The global selection of Kiosk categories (inquiry machine, ordering machine, queuing machine, interactive table, etc.) can be seen first.Self-service terminal (Kiosk) full product line guideThis article focuses on the query machine body.

2. inquiry machine, advertising machine, self-service business terminal: where is the boundary of inquiry machine

The three types of equipment that are most confusing when purchasing areQuery machineAdvertising machine (information release screen) and self-service terminal. They are similar in appearance, and the query machine is completely different from their core task:

The judgment method is very simple: just don't click on the advertising machine, click on the self-service business terminal that can handle affairs, and choose with the goal of "let people find, understand and find"Touch query all-in-one machine. Most of the projects are deployed in combination-the entrance of the hall is guided by the inquiry machine, and the service window is handled by the service terminal. The two are complementary.

Six Forms of 3. QUNMAO Inquiry Machine and Comparison of Inquiry Machine Selection

Query machine form is determined by "installation position" and "use posture. QUNMAO currently produces six types of inquiry machines in mass production: conventional wall hanging, vertical, double-sided screen vertical, full screen, K-type and L-type, with screen sizes covering 32 / 43 / 49 / 50 / 55 / 65 / 75 / 85 / 98 inches.

1. Wall-mounted inquiry machine

QUNMAO 32 inch infrared touch wall mounted inquiry machine (model QM-C32XJ-BG)

The most common form of inquiry machine: wall-mounted, not occupying ground space, suitable for corridors, elevator halls, service desks and other positions. The body of the wall-mounted inquiry machine is about 55mm ultra-thin, equipped with universal horizontal and vertical hanging brackets, and also supports embedding in the wall. The most common 32-49 inch wall-mounted inquiry machine in public buildings mostly comes from this form.

2. Vertical inquiry machine

Deployment Effect of Vertical Touch Inquiry All-in-One Machine in Shopping Mall Atrium

With the base floor placement, strong mobility, shopping malls, exhibition halls, offices are frequent visitors. Vertical inquiry machine base built-in wiring, overall anti-dumping, suitable for 43-65 inch large screen inquiry machine selection.

3. Double-sided screen vertical inquiry machine

Double-sided screen vertical inquiry machine: front and rear double-screen, can serve two directions at the same time

The front and back screens, front touch query and back carousel display, can cover the two-way passenger flow, which is suitable for the deployment of inquiry machines at the "double-sided passenger flow" positions such as atrium, channel cross, and both ends of the counter.

4. Full screen inquiry machine

Full screen inquiry machine: the screen is almost covered with the front, weakening the visual interference of the border

The screen is almost covered with the front, the border is very narrow, weakening the "machine sense", suitable for the exhibition hall, flagship store, government hall and other places with high image requirements. Full screen inquiry machine is usually matched with capacitive touch, and the appearance is more overall.

5. K-type horizontal inquiry machine

K-type horizontal inquiry machine: inclined plane structure, standing posture natural touch

Type K is the representative of horizontal inquiry machine: the screen is inclined upward, people stand at a natural angle to click, in line with the ergonomics of standing operation, is widely used in hospital guidance, government guidance, library search and other "standing" inquiry machine scene. See the structural parameters for detailsK-type horizontal inquiry machine product details。

6. L-type horizontal inquiry machine

L type horizontal inquiry machine: table type operation, suitable for overlooking use

The L-shape is closer to the "table/desktop" operation: the screen is flat or slightly tilted, and visitors click from the top. It is suitable for service desks, navigation desks, negotiation areas, and is also common in child-friendly and barrier-free scenes (sitting posture is available). See detailsL-type horizontal inquiry machine product details。

How to Choose Six Kinds of Query Machine Forms: Comparison Table

Details of the choice of the form of the inquiry machine in the same scene-whether the hospital chooses the wall-mounted inquiry machine or the K-type, the shopping mall chooses the vertical inquiry machine or the double-sided screen-see the special article:How to Choose Sloped, Horizontal & Floor-standing, and Wall-mounted Information Kiosks? Form Comparison & Application Scenarios(Click to jump after publishing).

4. Core Hardware: How to Choose Capacitance and Infrared Touch of Inquiry Machine

The touch mode is the first decision item in the selection of the query machine. QUNMAOTouch query all-in-one machineProvideCapacitive touchwithInfrared TouchThe two schemes have different principles and are each good:

The infrared touch query all-in-one machine supports multi-touch and glove operation, making public scenes more durable.

A word of advice:High-frequency public environment query machine priority infrared touch, image and fine interaction priority capacitive touch; When not sure, we support a prototype comparison according to each of the two schemes. The size of the inquiry machine is determined according to the viewing distance: 32 inches for 1-3 meters, 43/49/50 inches for 2-4 meters, 55/65 inches for the main position of the hall, and more than 75 inches for large exhibition halls -- QUNMAO inquiry machine covers 32-98 inches, and can be customized in full size.

5. specification table example: 32-inch infrared wall-mounted query machine (QM-C32XJ-BG)

Query machine parameters are the core basis for query machine selection. The following is one of QUNMAO's largest shipments of models -32-inch infrared wall-mountedTouch query all-in-one machine Complete specifications of the QM-C32XJ-BG (subject to the actual shipment model, which can be checked item by item):

This inquiry machine specification sheet is from QUNMAO product technical documents, and the parameters of the inquiry machine can be checked item by item. You need a complete query machine parameter table of 43-98 inches or other forms, and you can ask the sales for the corresponding model specification.

6. query machine software and functions: information release, business query, navigation navigation

The inquiry machine is good or not, half depends on the hardware and half on the software. QUNMAO'sTouch query all-in-one machineThe following core software capabilities are supported at the factory:

• Information release: Remote release of pictures, videos, web pages, notifications, unified scheduling, regional display;
• Business Inquiry: Interfacing with business systems or local databases to realize structured queries such as service guidelines, fee publicity, shift times, etc;
• Guided NavigationMap guide, floor index, route guide, suitable for hospitals, shopping malls, exhibition hall guide;
• Third-party software: Support the installation of industry clients and third-party APK, government and enterprise software can be directly pre-installed;
• Unattended: self-start, one-key start (with light), custom time switch machine;
• Multilingual and MultimediaMulti-language interface, 4K video and picture decoding playback, dual tweeter speakers.

Three points must be confirmed when purchasing the inquiry machine: whether our software can be pre-installed, whether the content can be updated remotely, whether the start-up and timing switch machine are supported by default-these three points directly determine the subsequent operation and maintenance cost of the inquiry machine.

7. application scenario: where is the touch query all-in-one machine deployed

Self-service inquiry area in hospital hall: multiple inquiry machines are deployed side by side to divert the pressure of front desk consultation.

The application of inquiry machine is very wide. The main query machine scenarios covered by QUNMAO cumulative shipments include:

• Medical careOutpatient guidance, department navigation, registration payment guidelines, medical insurance policy inquiry;
• Government Affairs: service guide, window index, material list, number taking guide;
• Finance: network business introduction, interest rate publicity, product inquiry;
• Transportation: shift time, transfer guide, ticket purchase guide;
• Supermarket Retail: shopping mall guide, floor index, brand location query;
• Hotel dining: lobby information, surrounding navigation, menu query;
• Exhibition Hall: exhibition guide, route planning, opening information;
• Education and EnterpriseCampus guide, enterprise front desk, campus navigation.

The query machine form of each scene is different from the software collocation. Specific to the hospital, government affairs, shopping malls and other 12 big query machine scene how to match, can see the scene topic:Touch Query All-in-One Application Scenario Inventory(Click to jump after publishing).

8. B- side inquiry machine purchase suggestion and customization capability: purchase list from source factory

As the manufacturing side, we have seen too many "query machine parameters look almost, with a lot of difference" project. SelectTouch query all-in-one machineIt is recommended to follow the following seven steps:

1. Form and size: First lock the shape of the machine according to the installation position and the use posture, and then lock the size according to the viewing distance;
2. Fixed touch mode: High frequency public environment priority infrared, fine interaction and full screen form selection capacitor;
3. fixed system: There are government-enterprise client/industry software query machine selection Windows, lightweight query and cost-sensitive selection Android;
4. Check brightness and environment: choose 300-450cd/m indoors; The window and strong light level should have higher brightness and must be customized outdoors;
5. Check installation and routing: Confirm whether the site is wall-mounted, embedded or landed, and whether the power supply and network points are reserved;
6. Confirm software pre-installation and O & M: start-up, time switch machine, remote release, third-party software pre-installation confirmation item by item;
7. Require Verifying Documents: Specifications, test reports and certification lists are required by model; The certification required for bidding and export shall be explained at the time of inquiry, and the list can be provided by checking the sales according to the model.

QUNMAO OEM / ODM query machine customization capabilities

QUNMAO's own production line: assembly, commissioning and testing are completed in the factory.

As a source factory, QUNMAO supports customization of in-depth inquiry machines by project: appearance mold opening and color matching, body screen printing and Logo, startup screen, pre-installed software and system simplification, interface adjustment, inquiry machine size and form customization, and batch OEM / ODM labeling. The factory can receive the inspection factory and provide prototype confirmation before mass production. For B- side customers, direct dockingTouch query all-in-one machine manufacturer, the price, delivery date and after-sales service of the inquiry machine are all less intermediate links.

9. Real Deployment Case: A Complete Review of a Domestic Query Machine Project

10. FAQ: 10 Most Frequently Asked Questions by Customers Before Ordering

Eleven, the conclusion: the "can find, understand, find" to a query machine

The query machine is not a "touch display", but a system project that needs to select the form according to the scene, select the touch according to the environment, and select the system according to the software. AsTouch query all-in-one machine manufacturerQUNMAO's suggestion is always to set the scene of the query machine first, then check the parameters of the query machine, and finally verify the proofing.

If you are evaluating the inquiry machine scheme for hospitals, government affairs, shopping malls or enterprise projects, you can contact us directly: provide on-site photos and software list, we will give the inquiry machine shape, size, touch and system suggestions according to the project, and arrange prototype confirmation.