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Release date: 2026-10-20
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QUNMAO Inquiry Machine Form Selection Solution
It is also a touch query all-in-one machine, horizontal, vertical and wall-mounted inOperating posture, land occupation, load-bearing requirements, maintenance methods and applicable populationThe differences are quite pronounced. Once the wrong form is selected, it is often impossible to remedy it later by changing software or adjusting parameters. QUNMAO (Qunmao) based on many years of commercial display and self-service terminal project experience, the form selection is split into "three form comparison, touch matching, scene matching, combination deployment, five verification" five links, to help system integrators, channel providers and project owners in the program stage to choose the right form.
Horizontal (K type/L type), vertical, wall-mounted
Vertical and full screen form with double-sided screen
Government affairs, hospitals, banks, shopping malls, transportation and other preferred and alternative
Point, crowd, business, budget, maintenance
PART 01 Why Choose Form First
Screen size, touch mode and system configuration can be adjusted in the project, but the shape is determined by the structure, installation mode and point conditions, which is the most difficult to change after installation. Frequently asked questions focus on the following four categories.
A large number of landing machines are arranged in narrow passages or crowded halls, occupying traffic space, and queuing and onlookers during rush hours cause blocking points.
The screen position is too high, need to raise the arm or look up to operate, the elderly, children and wheelchair users will significantly decline.
The wall is not evaluated before the wall is mounted on the wall, and the hollow wall or partition wall cannot be installed, so it can only be temporarily changed to the landing scheme.
Maintenance of wall-mounted machines often requires rear maintenance or even wall removal. If maintenance conditions are not reserved, maintenance costs will increase significantly in the later period.
Operating surface with tilt angle, the user can operate slightly leaning or standing, including Type Kwith L-shapedTwo structures. The K-type is more compact and the operating surface is more concise; the L-type cabinet is thicker and has more advantages in appearance and expansion space.
It is composed of a screen, a column or a cabinet and a base. It is installed on the ground without wall construction. The line of sight is basically flush with the center of the screen. In additionDouble-sided screen verticalwithFull screenVariants, can serve both sides of the flow of people or strengthen the display image.
Directly installed on the wall or partition, does not occupy the ground space, suitable for corridor, elevator hall and other space compact point. It is necessary to evaluate the load bearing of the wall and reserve the installation points.
If you want to know the overall classification and hardware foundation of the inquiry machine, you can read it. Touch inquiry all-in-one machine (inquiry machine) product details。
PART 02 · Three Morphological Contrast
| Comparison dimension | Wall-mounted | Vertical | Horizontal (Type K/Type L) |
|---|---|---|---|
| Operating attitude | Stand with eyes or arms flush with the screen | Stand-up operation | Slightly leaned over, lower operating surface, natural posture |
| Ground occupancy | Does not take up floor space | Occupied landing area | Occupied Open Ground Point |
| Installation conditions | Required wall load-bearing and embedded installation points | Need to level the ground, no wall construction | Open landing point to be reserved |
| Equipment cost | Usually low | Medium | Moderately high |
| Installation cost | Construction such as wall reinforcement may be added | Lower | Lower |
| Maintenance method | May require rear overhaul or even wall demolition | Door body maintenance, relatively convenient | Front door or side door, easy to maintain |
| Typical point | Corridor, elevator hall, outside of window, stairway entrance | Hall, front desk, exhibition hall | Government affairs hall, hospital outpatient hall, exhibition hall |
The operating surface is lower, the posture is more natural, and the acceptance of the elderly is higher in government affairs and medical projects. The K-shaped slope structure can also reduce false touch in crowded places.
The screen is basically flush with the line of sight, suitable for users of standard standing height; for shorter elders and children, comfort is weaker than horizontal.
If the installation is too high, you need to lift the arm; if it is too low, it will affect the viewing. In the scheme stage, you need to confirm the installation height with the manufacturer in combination with the service crowd.
The difference between the three forms is not limited to the price of equipment: the price of wall-mounted machine equipment is usually lower, but if the wall needs to be reinforced or embedded in openings, the construction part will offset part of the price difference; Landing models do not need wall construction, but need to reserve landing points; The structure of horizontal models is more complicated, and the equipment price is usually moderately high, in exchange for operation experience and stability. In addition to the form, screen size, touch scheme, system configuration and appearance, and customization of functional modules are also the main variables of the quotation, which are confirmed by the project configuration.
PART 03 Horizontal Inquiry Machine
Horizontal is the main form of government affairs hall, hospital outpatient service and exhibition hall project. A further question is: Type K or Type L?
| Contrast Item | K type horizontal | L-type horizontal |
|---|---|---|
| Structure | Bevel touch surface, the screen is embedded in the bevel, the body is relatively compact | L-shaped bracket, the operating surface is flatter, the cabinet body is thicker |
| Common sizes | 32-55 inch, larger size customized according to the project | 43/50 inch, can be customized according to the project |
| Anti-tap | The inclined structure has more advantages in crowded places | More reliance on touch algorithms and tuning |
| Installation and placement | Landing-based, higher fault tolerance to the base level | Can be landed, table and other ways, the level of the base requirements more fine |
| More suitable | High-frequency, serious scenes such as hospitals, government halls, bank outlets, etc. | Exhibition halls, museums, hotels and commercial space and other space open, pay attention to the image of the scene |
Indoor type K can refer QM-C55XJ of K-type inquiry machine(beveled metal base, high-definition ten-point touch, support system and appearance OEM); Outdoor and semi-outdoor points can be referred Outdoor K-type horizontal infrared touch inquiry machine QM-5518HW-H(Infrared 20-point touch, IP65 protection, 15 ° screen tilt). Structure and application details please read K-type horizontal inquiry machine product details、L-type horizontal inquiry machine product details, and a special comparison of the two What is the difference between K type and L type horizontal inquiry machine。
PART 04 · Vertical Inquiry Machine
Vertical machine floor installation, no wall construction, strong visual presence, is a common choice for the main hall, front desk and exhibition hall.
Commonly used 43-65 inch, infrared or capacitive touch, suitable for shopping malls, exhibition halls and service halls; The line of sight is flat and the information reading efficiency is high.
Commonly used 43-55 inches, the front adopts capacitive touch, can serve the flow of people on both sides, suitable for atrium, channel cross position and counter ends; Narrow passage and two-way hedge flow points are not recommended.
Commonly used 43-65 inches, using capacitive touch, no border effect, suitable for exhibition halls, flagship stores and high-end government affairs hall and other occasions with higher image requirements.
Vertical and L-type is the most confusing group. The core of judgment is "how long the user stays in front of the equipment and what to do": short-term and high-frequency information inquiry is more suitable for L-type horizontal type; It takes a long time to fill in and handle business, which is more suitable for vertical type. When multiple devices are arranged side by side, the L-type has more advantages in information carrying efficiency; the vertical type of narrow body is more suitable for a small number of scattered points. For a detailed comparison of the two, see How to choose L-type horizontal inquiry machine and vertical inquiry machine。
The vertical body has a larger internal space for easy integration of peripherals. QUNMAO's Vertical self-service terminalIt adopts 21.5 / 32 inch vertical screen, supports configuration of card reader, encryption keyboard, voucher printer and scanner, and supports remote content publishing and monitoring. For 27-inch identification and voucher printing, please refer 27 inch self-service inquiry terminal. Large size touch vertical model can refer Indoor 4K vertical touch all-in-one QM-C55XJ-L, need double-sided display can refer Vertical double-sided machine QM-5519SP。
PART 05 · Wall-mounted inquiry machine
The wall-mounted type does not occupy the ground and has a thin body. It is very suitable for corridors, elevator halls and outside windows. However, there are three prerequisites that must be confirmed in the program stage.
It is necessary to confirm that the wall can bear the weight of the equipment and has embedded installation points. Hollow wall or partition wall in the absence of structural assessment, do not recommend direct wall hanging, if necessary, change to landing scheme.
If it is too high, you need to raise your arm. If it is too low, it will affect your viewing. The installation height should be determined in combination with the service population, and the priority should be verified with prototype or simulation parts on site.
The maintenance of wall-mounted machine may need to be overhauled or even removed from the rear. Maintenance space or active maintenance scheme should be reserved during construction.
| Project | Parameter |
|---|---|
| Screen | 32 inches, 1920 × 1080(FHD), brightness ≥ 300cd/m |
| Touch | Infrared 20 points, precision ≤ 2mm, support finger and touch pen, 4mm tempered glass surface |
| Overall size/weight | 738.7 × 433.3 × 55.5mm (including wall mount)/net weight 10kg |
| Installation method | Wall hanging, embedding, hoisting and support (universal horizontal and vertical hanging) |
| System | Windows 10/11 or Android 13.0, optional by project |
| Operating environment | Indoor only; working temperature 0-55 ℃; humidity 10%-90% RH |
Wall-mounted forms are equally common in campus corridors, classroom doors and office buildings. Under QUNMAO Qtenboard Smart Electronic Class QM-BP156Provide 15.6 / 18.5 / 21.5 / 23.6 / 32 inch 166.67cm inch optional, integrated curriculum real-time synchronization, card swiping/code scanning/face attendance, notification grading release and educational administration card entrance guard docking, suitable for information release and attendance scenes at classroom doors and corridors. The larger size of the wall-mounted machine can refer 55 inch wall-mounted 4K model QM-C55XJ-BG, also available in Self-Service Terminal Product CenterView all query models.
Not recommended practice:The installed floor machine is changed to wall hanging in the later stage. Because the load-bearing structure is different from the back structure, direct conversion is usually not recommended. The morphology should be determined at the programme stage.
PART 06 · Touch Scheme Matching
The use intensity and interaction accuracy of different forms are different, and the requirements for touch schemes are also different.
| Form | Recommended Touch | Select logic |
|---|---|---|
| Horizontal Type K/Type L | Infrared/Capacitive (by model) | High-frequency, multi-person, public places that may wear gloves give priority to infrared; optional capacitors for indoor points that require touch accuracy and appearance. |
| Vertical | Infrared/Capacitive | Large flow of people, frequent use of point priority infrared; display and image-based point optional capacitor. |
| Double-sided screen vertical | Front capacitance | It mainly focuses on display and fine single-finger operation, and the back is configured according to items. |
| Full screen | Capacitor | No frame and glass full fit appearance requirements, suitable for relatively clean indoor. |
| Wall-mounted | Infrared/Capacitive | Corridor, elevator hall and other public points give priority to infrared, image position optional capacitor. |
Principle and parameter comparison of infrared and capacitive touch, please refer Touch query machine product details. Infrared touch has more advantages in high frequency, wearable gloves and complex environment; capacitive touch is more suitable for fine single-finger operation.
PART 07 · Scene Matching
The following table shows the preferred and alternative forms of various scenarios, which can be directly used as the starting point of point planning.
| Scene | Preferred Form | Alternative Form | Select Description |
|---|---|---|---|
| Government Service Hall | K type horizontal | L-type horizontal | High query frequency, priority to ensure user experience and stability. |
| Hospital outpatient hall | K type horizontal | Wall-mounted | There are many elderly patients, and the operating height is the key. |
| Hospital corridor/triage area | Wall-mounted | Vertical | When the ground space is limited, the priority is wall hanging, which does not hinder the passage. |
| Bank branch | Vertical | Wall-mounted | Taking into account the display and inquiry, it is necessary to plan the hospitality flow line. |
| Mall Shopping Area | Vertical | Double-sided screen vertical | Strong image display, suitable for shopping guide and brand inquiry. |
| Transportation hub | Vertical | Double-sided screen vertical | Pay attention to the flow density and impact protection. |
| Enterprise Front Desk | Vertical | Wall-mounted | When space allows priority vertical, better image. |
| Museum/Pavilion | L-type horizontal | Vertical | Horizontal for interactive exhibition items and exhibits query. |
Specific applications for each industry can continue to read Application Scheme of K-type Horizontal Inquiry Machine in Hospital、Government Application Scheme of K-type Query Machine with Application Scheme of L-type Horizontal Inquiry Machine in Hospital and Exhibition Hall。
PART 08 · Combined Deployment
The point conditions of large projects are not uniform. It is common practice to allocate patterns by region: horizontal or vertical for open areas and wall-mounted for narrow corridors, thus balancing experience, space and cost. The following is a schematic representation of the reference scheme, and the actual points shall be determined according to the site survey.
The main hall and the self-service area are arranged with K-type horizontal type to ensure high-frequency inquiry experience; the corridor service area adopts 32-inch wall-mounted machines; the open guide area retains vertical machines to undertake information navigation.
The outpatient hall is arranged with K-type horizontal type to take care of elderly patients. Wall-mounted machines are used in corridors and triage areas on each floor to save traffic space. Vertical guides are arranged in the elevator hall as required.
The main entrance and atrium are arranged vertically or with double-sided screens to form a visual focus. The service desk and activity area adopt L-type horizontal type for in-depth inquiry and brand display.
When combined deployment, software and content management can be unified: different types of equipment use the same set of content background, to achieve unified release and unified operation and maintenance. Different forms of equipment in the same project are consistent in the system and interface, which can reduce the complexity of later maintenance.
PART 09 · Selection method
Confirm the wall load-bearing, embedded installation point, ground flatness and traffic space, which is the premise of the feasibility of the form.
Distinguish between adults and the elderly, standing tolerance and height requirements, and determine the choice between operating height and horizontal and vertical.
Is it a high-frequency multi-person query or one-way browsing; Whether double-sided display is required, whether peripheral devices such as printers and number picking machines are required.
Distinguish equipment prices from installation, construction, materials, transportation and other project costs, avoid only comparing equipment unit prices.
Confirm whether there are maintenance personnel on site, whether maintenance is convenient, and the agreement between wearing parts and response time limit.
Verify the operating height, viewing angle and dynamic line with a prototype or simulation piece at key points, and then batch determine the shape.
PART 10 · Customization ability
When the standard form cannot meet the point position conditions, QUNMAO can provide customization after evaluation, covering structure, operating angle, color, silk screen and installation method.
QUNMAO is a national high-tech enterprise, located in Shenzhen, integrating R & D, production and sales. It can provide OEM / ODM services and establish a ISO9001 quality management system. The feasibility, cycle and price of customization are subject to structural assessment and project configuration.
PART 11 · Frequently Asked Questions
The equipment itself is usually cheaper, but if the wall needs reinforcement, opening or embedding construction, the overall cost of the project may not be lower, and the construction part needs to be evaluated together.
Direct wall hanging without structural assessment is not recommended. If necessary, switch to a floor-mounted scheme or add structural reinforcement to the wall-mounted machine.
Compact space, high-frequency use, preferred K-type; need a thicker cabinet, a stronger appearance image or more expansion space, you can consider the L-type.
It is not recommended to use the points with narrow passage or two-way flow of people to avoid congestion caused by staying and watching.
High frequency, many people, may wear gloves or complex environment point priority infrared; Need fine single finger operation and the environment is relatively clean point optional capacitor, full screen model to capacitor.
Usually not recommended. The load-bearing structure and back structure of the landing machine and the wall-mounted machine are different, and the shape should be determined at the plan stage.
You can consider a 32-inch or 43-inch wall-mounted machine, or choose a more compact K-type horizontal machine, and re-plan points in combination with moving lines.
Yes, and common. According to the regional distribution form, the same set of content background unified release and operation and maintenance, can take into account the experience, space and cost.
The warranty terms are determined by contract and model, and there may be differences between different forms and configurations. Please make clear at the inquiry and contract stage.
Sure. After the project customer provides site photos, floor plans and requirements, QUNMAO can assist in evaluating the location conditions and provide shape and configuration recommendations.
PART 12 · Extended Reading
Provide site photos, floor plans and requirements, and QUNMAO can assist in the assessment of site conditions and provide shape and configuration recommendations.
Contact us for selection schemeSales Hotline:+86 137 1431 7162
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