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Queue calling machine

QM-PT Series Self-service Queuing Terminal-Touch Queuing Machine Qunmao QUNMAO
Product Overview:

-Qunmao QM-PT series self-service queuing terminal, touch screen, 10.1-21.5 inch multi-size optional, supports self-service number picking, queuing, code scanning and card swiping, receipt printing, Android 11 open system, metal body, suitable for government affairs hall, silver

Model:QM-PT16

Release time:2026-09-17

Nature:Manufacturer

Visits:0

Service Hotline

+8615920011166

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Product Introduction
QM-PT Series-Self-service Queuing Terminal

Designed for government and public service scenariosOne-stop self-service queuing and call-number terminal

Touch screen metal bracket, number, call, query, publicity machine integration, help enterprises to reduce cost, improve efficiency, standardize window order, digital upgrade.

  • OEM/ODM source factory
  • 10.1-21.5 inch multi-size optional
  • Android open system
  • National delivery machine warranty
QM-PT系列自助排队叫号终端3D渲染图

Industry pain points

Why do you need a self-service queuing terminal?

The public window service faces a large number of people to the store every day, and the traditional manual calling method is becoming the bottleneck of efficiency and experience.

01

Long queue at peak, disorderly

Passenger flow peak window congestion, frequent queue disputes, manual call efficiency is low, customer waiting experience is poor.

02

Business diversion difficult, high cost of guidance

There are many business types, complex window correspondence, and the investment of the guide personnel is large, and the customer still cannot find the corresponding window.

03

Data is not precipitated and difficult to be counted

The number of numbers, waiting time and window efficiency lack data support, and management and assessment rely on experience.

04

Terminal dispersion, difficult operation and maintenance

Multi-point equipment is scattered, content update and fault handling rely on manual running on site, high operation and maintenance costs.

QM-PT系列自助排队叫号终端正面展示图

Product positioning

QM-PT series of self-service queuing and calling terminals are touch-control all-in-one machines launched by Qunmao for public service and commercial business scenarios: the integrated design of horizontal large screen and K-shaped metal bracket. One device can complete the whole process of number taking, calling, inquiry and publicity, standardize on-site order and deposit business data. It is a standardized infrastructure for digital upgrading of window services.

Improve efficiency

Process automation operation

Self-service number taking and diversion, window calling in sequence, reducing manual redundancy, and significantly improving service efficiency.

Cost reduction

Reduce manpower and operation and maintenance investment

7 × 24-hour self-service, reduce the cost of guiding manpower and on-site maintenance.

Compliance

Business records are retained, and data is traceable.

The number and handling records are retained to provide a basis for window assessment and process audit.

Value-added

One machine multi-purpose, business empowerment

Idle time announcement and publicity content, let the equipment become the information window.

Core Competence

One machine integrates the whole process of number picking, calling, inquiry and publicity.

Each function corresponds to the real business scenario, landing is effective.

QM-PT系列自助排队叫号终端触控屏取号界面
Core Function-Self-service Queuing

Customers go to the store to pick up the number by themselves, and the window calls the number in order.

The horizontal large screen clearly shows the number taking entrance and the current calling progress, and the customer can take the number at one touch, without the need for special personnel to issue the number.

Solve Scenarios

Business peak customers gathered in the store, the order of the queue was chaotic, and the window called and shouted.

Core Competence

Select multiple business types for number picking, automatic ticket issuing, repeated number picking restrictions, and real-time display of current calling numbers.

Customer revenue

The window is called in an orderly manner, customers wait by ticket, and the on-site order and handling efficiency are both improved.

02 · Queue Progress Query

Real-time queue progress at a glance

Customers check the current number of calls and the remaining waiting quantity at any time to reduce the number of onlookers and repeated inquiries at the window.

  • Real-time display of current calling number
  • The number of people remaining in the queue is immediately clear.
  • Voice prompt synchronous calling

03-Receipt Printing and Voucher

The receipt will be taken out immediately.

80mm thermal printer automatic ticket, voucher retention, ticket processing, the whole process can be traced back.

  • 80mm thermal printing, automatic paper cutting
  • Business types and numbers are legible
  • Support reprinting and reprinting

04 Scan code/swipe card/NFC identification

Multi-mode identification and verification

Support two-dimensional code, bar code scanning and IC card swiping, NFC induction, docking business system quick verification.

  • QR code/barcode scanning
  • IC card swipe, NFC induction
  • Optional 5MP Camera Face Recognition

05 · Information Release and Advertising

Call and publicity screen dual-purpose

The screen partition displays call information and announcement publicity content, and supports time switch machine and remote update.

  • Calling information and publicity content in the same screen partition
  • Customize the splash screen and carousel content
  • Time switch machine, remote update

06 · Remote management and system opening

Unified operation and maintenance of multi-network terminals

Android open system, support for third-party APK installation and secondary development, networking can be remote management.

  • Android 11 Open System
  • Support for installing third-party APK
  • Ethernet/WiFi/Bluetooth networking

07 Voice Call and Audio Prompt

No. to remind not to miss

Built-in dual high-quality speakers, call voice clear broadcast, elderly customers can hear.

  • Built-in dual high-quality speakers
  • Call voice real-time broadcast
  • Support multi-language voice prompt
QM-PT系列自助排队叫号终端后台管理数据看板

Data precipitation, management of a screen to master

Terminal number picking, calling and handling data are automatically gathered in the background. Managers can check the handling volume of each window and the queuing status on site in real time to support personnel scheduling and service assessment.

  • Real-time statistics of number picking and window handling volume today
  • The status of each window and the number of people in line are mastered on one screen.
  • Data retention can be exported to assist in operational analysis and assessment.

Product Advantages

Why choose QM-PT series?

Designed for high-intensity public scenarios, from the fuselage to the system for long-term stable operation.

1

Industrial grade fuselage

Metal cold-rolled steel plate body with 3mm tempered glass panel, scratch-resistant wear-resistant, easy to deal with high-strength public environment.

2

Sensitive multi-touch

Capacitive G G touch scheme, multi-touch, high touch precision, free drive, support finger and stylus operation.

3

Full-size series

10.1-21.5 inch five-gear size, large screen, flexible selection according to space and business needs.

4

system open and easy to expand

Android 11 open system, support for secondary development and third-party APK installation, business capacity expansion on demand.

5

Stable and durable low power consumption

Wide voltage power supply, low rated power consumption, support long-term continuous operation, low maintenance cost, controllable failure rate.

6

Full process customization service

OEM/ODM source factory, appearance, LOGO, color matching, boot interface, function modules can be customized on demand.

Application scenarios

Covering the main indoor scenes of government affairs and commercial business

One terminal, suitable for various indoor business sites such as government affairs, finance, medical treatment, cultural tourism, etc.

  • Government Affairs Hall

    The window is handled in an orderly manner.

  • Bank branch

    Business number, waiting for inquiries, hall services more efficient.

  • Hospital Outpatient

    The department takes the number, guides the diagnosis inquiry, the diagnosis movement line is clearer.

  • Telecommunications service hall

    Business diversion, queuing and calling, and simultaneous display of package publicity.

  • Scenic Area Visitor Center

    Indoor number, guide inquiry, peak passenger flow orderly.

  • Food and beverage store

    Queue to pick up the number, call the number to remind, member identification in one step.

  • Driving test room

    Candidates sign in and take the number, call the number in sequence, and the examination room is in standard order.

  • Property Community Center

    Business take number, announcement publicity, service hall more professional.

01

Self-service pick-up number

The customer touches the screen to pick up the number according to the business type, and the receipt will be taken out immediately.

02

Line up and call

The window is called in sequence, and the voice is synchronized with the screen.

03

Window processing

Do it as soon as you call, reduce onlookers and repeated inquiries.

04

Data accumulation

Number picking and handling records retention, support management and assessment

Applicable to customer

Accurately match your business scenario

From industry to job role, find the one that suits you best.

Service Industry

  • Government Services/Public Services
  • Bank/Financial Branch
  • Medical/Outpatient Institutions
  • Cultural Travel/Scenic Venues
  • Retail/Catering/Education
  • Transportation/Corporate Park

Customer type

  • Government units/institutions
  • Banks and Financial Services Institutions
  • Chain Store/Commercial Complex
  • Medical institutions such as hospitals/clinics
  • Small and medium-sized enterprises
  • Integrator/Project Party

Applicable Position Role

  • Operations/Admin
  • Information Center/Head of IT
  • Lobby Manager/Duty Manager
  • Store Manager/Area Manager
  • Project Procurement Leader
  • System Integration/Solution Engineer

Landing results

Typical application and landing effect

The number is taken in an orderly manner, the handling is efficient, and the publicity is in place, making the on-site service visible and perceptible.

Government Service Center

Multi-window number taking shunt

Original pain pointWindow congestion during peak hours, customer queuing confusion, frequent disputes.
Landing methodSelf-service number picking according to business type, and the window call screen calls the number synchronously.
Implementation effectThe window is called in sequence, the queuing order is obviously improved, and the customer waiting experience is improved.
Chain bank outlets

One machine for two purposes

Original pain pointLobby guidance manpower is tight, and product promotion lacks a display window.
Landing methodThe self-service number screen partition displays product and activity information.
Implementation effectThe demand for manpower in the lobby has declined, and the publicity content has been uniformly managed and updated as needed.
Driving test room

Candidates sign in and pick up the number

Original pain pointCandidates gathered at the scene, the sign-in queue was chaotic, and the call was made manually.
Landing methodCandidates sign in by their number, and the screen in the waiting area calls the number in sequence.
Implementation effectThe waiting examination order is standardized, the accuracy of the call and the efficiency of the examination circulation are improved.

Qualifications and Services

Source factory, quality and service guarantee in the whole process

Eliminate procurement concerns, from qualification, technology to after-sales full link support

Metal body tempered glass Cold-rolled steel plate body, 3mm tempered glass panel, strong and wear-resistant
wide voltage power supply AC110-220V wide voltage input, adapt to different places power supply environment
Low power design Low rated power consumption, less standby power consumption, 7 × 24 hours continuous operation
Wide temperature application Support 0 °C-55 °C working temperature 10%-90% humidity environment
High-definition display IPS HD panel, colorful, support HD video and picture decoding
High Quality Audio Built-in dual high-quality speakers, clear and loud calling voice

Full service system, from demand to iteration all the way escort

1

Requirements alignment

Understanding the business and the venue
2

Scheme customization

Selection and function configuration
3

Proofing production

Confirm prototype and mass production
4

Deployment and implementation

Installation and commissioning on arrival
5

Personnel training

Operation and Maintenance Training
6

Operations and maintenance support

After-sales response and support
7

Iterative upgrade

Software and Feature Updates

Core parameters

Key Specifications at a Glance

Customer-focused core configurations, clear and available

Screen size 10.1 / 13.3 / 15.6 / 18.5 / 21.5 inch optional
Resolution According to the size configuration (10.1 inches for 1024 x 600, larger size optional HD resolution)
Touch scheme Capacitor G G, multi-touch, high touch precision, no drive, support finger and stylus
Operating system Android 11.0, open system, supports third-party APK installation and secondary development
Core configuration Quad-core 1.8GHz processor, 4GB memory, 32GB storage
Network interface Ethernet, WiFi, Bluetooth 4.2, optional 4G module
Expansion interface USB × 2, support external keyboard and mouse hot plug
Optional module 80mm thermal printing, two-dimensional code scanning, card/NFC, 5MP camera (face recognition)
Body material Metal cold-rolled steel body, 3mm tempered glass panel
Power Supply and Power Consumption AC110-220V, low rated power consumption, lower standby power consumption, support long-term continuous operation
Applicable environment Working temperature 0 ℃-55 ℃, humidity 10%-90% RH
Audio Built-in dual high-quality speakers, call voice clear broadcast

Frequently Asked Questions

Questions you may be concerned about

What sizes and mounting methods are supported?

It supports five-gear sizes of 10.1, 13.3, 15.6, 18.5 and 21.5 inches. All of them are touch screens with metal brackets. The whole machine can be placed on the ground and plugged in without complicated installation.

Is the system open and can you install your own software?

Sure. Using Android 11 open system, support the installation of third-party APK, secondary development and remote upgrade, you can dock your number, call, query and other business software.

Does it support customization of appearance and function?

Support. Qunmao is an OEM/ODM source factory for LCD commercial display. LOGO, color matching, startup interface, functional module, pre-installed software and packaging scheme can be customized for proofing production according to project requirements.

How to ensure business data security?

The terminal supports two modes of local deployment and networking management, business data can be retained locally on demand, authority can be controlled, and networking transmission is configured according to your security policy.

How to arrange deployment and after-sales?

The whole machine leaves the factory and is plugged in. Provide demand docking and scheme customization before sales, provide personnel training, technical support and operation and maintenance support after delivery, and can regularly inspect and iterate software.

How long is the purchase delivery period?

Regular model stocking production, short delivery time; batch and custom orders are delivered according to the schedule, and the specific delivery time can be confirmed when the demand is connected.

Let the queue more orderly, let the service more temperature

A self-service queuing terminal to solve the whole process of number picking, calling, inquiry and publicity.

Tel: 86 13714317162 Email: info@szqunmao.com

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