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Touch screen metal bracket, number, call, query, publicity machine integration, help enterprises to reduce cost, improve efficiency, standardize window order, digital upgrade.
Industry pain points
The public window service faces a large number of people to the store every day, and the traditional manual calling method is becoming the bottleneck of efficiency and experience.
Passenger flow peak window congestion, frequent queue disputes, manual call efficiency is low, customer waiting experience is poor.
There are many business types, complex window correspondence, and the investment of the guide personnel is large, and the customer still cannot find the corresponding window.
The number of numbers, waiting time and window efficiency lack data support, and management and assessment rely on experience.
Multi-point equipment is scattered, content update and fault handling rely on manual running on site, high operation and maintenance costs.
QM-PT series of self-service queuing and calling terminals are touch-control all-in-one machines launched by Qunmao for public service and commercial business scenarios: the integrated design of horizontal large screen and K-shaped metal bracket. One device can complete the whole process of number taking, calling, inquiry and publicity, standardize on-site order and deposit business data. It is a standardized infrastructure for digital upgrading of window services.
Self-service number taking and diversion, window calling in sequence, reducing manual redundancy, and significantly improving service efficiency.
7 × 24-hour self-service, reduce the cost of guiding manpower and on-site maintenance.
The number and handling records are retained to provide a basis for window assessment and process audit.
Idle time announcement and publicity content, let the equipment become the information window.
Core Competence
Each function corresponds to the real business scenario, landing is effective.
The horizontal large screen clearly shows the number taking entrance and the current calling progress, and the customer can take the number at one touch, without the need for special personnel to issue the number.
Business peak customers gathered in the store, the order of the queue was chaotic, and the window called and shouted.
Select multiple business types for number picking, automatic ticket issuing, repeated number picking restrictions, and real-time display of current calling numbers.
The window is called in an orderly manner, customers wait by ticket, and the on-site order and handling efficiency are both improved.
02 · Queue Progress Query
Customers check the current number of calls and the remaining waiting quantity at any time to reduce the number of onlookers and repeated inquiries at the window.
03-Receipt Printing and Voucher
80mm thermal printer automatic ticket, voucher retention, ticket processing, the whole process can be traced back.
04 Scan code/swipe card/NFC identification
Support two-dimensional code, bar code scanning and IC card swiping, NFC induction, docking business system quick verification.
05 · Information Release and Advertising
The screen partition displays call information and announcement publicity content, and supports time switch machine and remote update.
06 · Remote management and system opening
Android open system, support for third-party APK installation and secondary development, networking can be remote management.
07 Voice Call and Audio Prompt
Built-in dual high-quality speakers, call voice clear broadcast, elderly customers can hear.
Terminal number picking, calling and handling data are automatically gathered in the background. Managers can check the handling volume of each window and the queuing status on site in real time to support personnel scheduling and service assessment.
Product Advantages
Designed for high-intensity public scenarios, from the fuselage to the system for long-term stable operation.
Metal cold-rolled steel plate body with 3mm tempered glass panel, scratch-resistant wear-resistant, easy to deal with high-strength public environment.
Capacitive G G touch scheme, multi-touch, high touch precision, free drive, support finger and stylus operation.
10.1-21.5 inch five-gear size, large screen, flexible selection according to space and business needs.
Android 11 open system, support for secondary development and third-party APK installation, business capacity expansion on demand.
Wide voltage power supply, low rated power consumption, support long-term continuous operation, low maintenance cost, controllable failure rate.
OEM/ODM source factory, appearance, LOGO, color matching, boot interface, function modules can be customized on demand.
Application scenarios
One terminal, suitable for various indoor business sites such as government affairs, finance, medical treatment, cultural tourism, etc.
The window is handled in an orderly manner.
Business number, waiting for inquiries, hall services more efficient.
The department takes the number, guides the diagnosis inquiry, the diagnosis movement line is clearer.
Business diversion, queuing and calling, and simultaneous display of package publicity.
Indoor number, guide inquiry, peak passenger flow orderly.
Queue to pick up the number, call the number to remind, member identification in one step.
Candidates sign in and take the number, call the number in sequence, and the examination room is in standard order.
Business take number, announcement publicity, service hall more professional.
The customer touches the screen to pick up the number according to the business type, and the receipt will be taken out immediately.
The window is called in sequence, and the voice is synchronized with the screen.
Do it as soon as you call, reduce onlookers and repeated inquiries.
Number picking and handling records retention, support management and assessment
Applicable to customer
From industry to job role, find the one that suits you best.
Landing results
The number is taken in an orderly manner, the handling is efficient, and the publicity is in place, making the on-site service visible and perceptible.
Qualifications and Services
Eliminate procurement concerns, from qualification, technology to after-sales full link support
Requirements alignment
Understanding the business and the venueScheme customization
Selection and function configurationProofing production
Confirm prototype and mass productionDeployment and implementation
Installation and commissioning on arrivalPersonnel training
Operation and Maintenance TrainingOperations and maintenance support
After-sales response and supportIterative upgrade
Software and Feature UpdatesCore parameters
Customer-focused core configurations, clear and available
| Screen size | 10.1 / 13.3 / 15.6 / 18.5 / 21.5 inch optional |
|---|---|
| Resolution | According to the size configuration (10.1 inches for 1024 x 600, larger size optional HD resolution) |
| Touch scheme | Capacitor G G, multi-touch, high touch precision, no drive, support finger and stylus |
| Operating system | Android 11.0, open system, supports third-party APK installation and secondary development |
| Core configuration | Quad-core 1.8GHz processor, 4GB memory, 32GB storage |
| Network interface | Ethernet, WiFi, Bluetooth 4.2, optional 4G module |
| Expansion interface | USB × 2, support external keyboard and mouse hot plug |
| Optional module | 80mm thermal printing, two-dimensional code scanning, card/NFC, 5MP camera (face recognition) |
| Body material | Metal cold-rolled steel body, 3mm tempered glass panel |
| Power Supply and Power Consumption | AC110-220V, low rated power consumption, lower standby power consumption, support long-term continuous operation |
| Applicable environment | Working temperature 0 ℃-55 ℃, humidity 10%-90% RH |
| Audio | Built-in dual high-quality speakers, call voice clear broadcast |
Frequently Asked Questions
It supports five-gear sizes of 10.1, 13.3, 15.6, 18.5 and 21.5 inches. All of them are touch screens with metal brackets. The whole machine can be placed on the ground and plugged in without complicated installation.
Sure. Using Android 11 open system, support the installation of third-party APK, secondary development and remote upgrade, you can dock your number, call, query and other business software.
Support. Qunmao is an OEM/ODM source factory for LCD commercial display. LOGO, color matching, startup interface, functional module, pre-installed software and packaging scheme can be customized for proofing production according to project requirements.
The terminal supports two modes of local deployment and networking management, business data can be retained locally on demand, authority can be controlled, and networking transmission is configured according to your security policy.
The whole machine leaves the factory and is plugged in. Provide demand docking and scheme customization before sales, provide personnel training, technical support and operation and maintenance support after delivery, and can regularly inspect and iterate software.
Regular model stocking production, short delivery time; batch and custom orders are delivered according to the schedule, and the specific delivery time can be confirmed when the demand is connected.
A self-service queuing terminal to solve the whole process of number picking, calling, inquiry and publicity.
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