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Shopping Mall Wayfinding System Software and Hard Integration Scheme Qunmao Display

Release date: 2026-10-10 Clicks:0
Shopping Mall Wayfinding System Hardware and Software Integration Scheme

Let customers take fewer detours and give shopping malls an additional revenue-increasing engine.

Indoor 3D guide, digital signage, CMS operation and advertising realization integration for shopping centers. A set of system to solve the four old problems of "difficult for customers to find stores, no people in cold areas, worthless advertising, and slow content updates"-hardware, software, 3D map conversion, deployment and teaching are all delivered by Qtenboard.

  • Software Buyout-No Annual Fee
  • Advertising revenue goes to the mall.
  • Data belongs to the mall
  • Do not record customer track
  • The map was provided by the client based on their drawings.

Established in 2005, Shenzhen Self-operated Factory, CE / FCC / RoHS / ISO Certification, Uzbekistan/El Salvador/Moldova Shopping Mall Project Delivery

商场中庭立式导视屏与顾客交互场景 Mall Wayfinding Kiosk
Why Wayfinding System

Why do shopping malls need a set of professional Wayfinding System?

The larger the area, the more floors, the more complex the moving line, the more expensive the guide problem. The professional mall guide system is not an "electronic floor map", but a "digital signboard marketing center operating tool"-to find a way for customers to solve the market to increase revenue.

A customer getting lost = a lost order

Large commercial complex often hundreds of thousands of square meters, more than 5 floors. Customers can't find the store, the elevator, the parking lot, the shopping time is consumed by finding the way, and the willingness to visit again decreases. Interactive 3D map shortest path guide, allowing customers to find the target within 30 seconds.

The service desk has become a "human flesh navigation 」

During peak hours of passenger flow, asking for directions takes up a lot of manpower at the service desk. Touch query machine to "find stores, find facilities, find activities" to the self-service terminal, the release of employees to do real service and sales.

Static guide sign = wasted advertising space

Traditional floor directory signs have no advertising space, no scheduling, and no data. Guide screen is also an advertising screen, with CMS advertising scheduling system, the high-frequency touch point into the mall's own non-rental income source.

There is no flow of people in cold areas and high-rise buildings.

Route guidance can actively guide the passenger flow to the cold area, the end shop and the area above the second floor, improve the visibility of the space outside the low floor, and provide a starting point for investment promotion and rent optimization.

Content Update Rely on Human Flesh for Chart

Store changes, brand LOGO and activity materials are replaced one by one, with high cost and error-prone. CMS remote unified release, by point scheduling, a full operation online.

Not sure what kind of store you're in?

Multi-floor and multi-building, transportation hub-type commerce, international passenger flow, advertising revenue increase demands-send us floor drawings and point requirements, and return to the point plan and configuration list within 2 working days.

Send drawings and get plans.

商场顾客使用导视屏找店场景 Shopping Mall Wayfinding
Customers use touch screen to inquire about shops and routes in the mall.
One-stop Solution

Qtenboard integration solution: hardware and software map service

Hard and soft one delivery, avoid multi-supplier tusk. What the store gets is a complete system that can be operated directly, not a pile of parts that cannot be put together.

Hardware terminal

Elevator advertising machine, indoor vertical advertising machine, K-type information advertising inquiry machine and L-type information advertising inquiry machine cover the whole scene of elevator hall, main entrance, atrium, passageway and service desk.

3D Guide Software

3D indoor map, shop search, path planning, cross-floor and cross-building navigation, recent straight ladder scheme, multi-language, software buyout, no annual fee.

CMS and Deployment

Content management, ad scheduling, remote device management, anonymous data billboards; the server can be hosted on the Qtenboard or deployed locally in the mall.

Map Transformation and Delivery Service

Site survey, point planning, CAD/PDF drawings to 3D maps, prototype testing, mass production, installation guidance, software teaching, free update within one year after going online.

商场3D室内地图导视界面 3D Mall Map Interface
3D indoor map navigation interface: floors, stores, and facilities are all clearly visible at a glance.

Key business terms: no annual fee will be charged for software buyout; Advertising is divided into all stores; The data belongs to the store. No customer track is recorded; Terminal WiFi access; Hardware supports 110-240V voltage; Standard language English/Cantonese/Simplified Chinese.

Confirm the plan and quotation.
Hardware Selection

Hardware product and scenario selection: select equipment by point

Qtenboard own hardware product line, industrial grade panel, metal body, 3mm tempered glass, suitable for shopping malls 24/7 long-term operation. The following four types of terminals cover the main guide points of the store. The specific size and configuration are subject to the official website product page.

电梯广告机安装效果图 Elevator Digital Signage Mall

Elevator advertising machine

Elevator lobby/Waiting area/Floor transfer node. Floor signage, ad playback, and event previews turn waiting time into conversion opportunities.

15.6-27 inchesWiFi/4G remote updateUSB/SD Plug and Play178 ° wide viewing angle
View elevator advertising machine parameters
室内立式广告机主入口效果图 Mall Entrance Vertical Signage

Indoor vertical advertising machine

Next to main entrance/atrium/service desk. Strong visual impact, can carry 3D maps, shop search, path navigation and advertising carousel, suitable for flagship points.

Touch optionalAdvertising guide dual-useBrand visual customization
View vertical advertising machine parameters
K型信息广告查询机产品图 K Type Information Kiosk

K-type information advertising inquiry machine

Floor access/service desk/query node. Interactive touch query, shop search, path navigation, advertising display integration.

32-65 inchesCapacitive multi-touchAndroid/Windows3mm tempered glass
View K-Type Query Machine Parameters
L型信息广告查询机产品图 L Type Information Kiosk

L-type information advertisement inquiry machine

Atrium/main access/active area. Streamline shape recognition is high, suitable for shopping malls unified visual image, can be combined with CMS advertising scheduling.

Stream shapeQuery the campaignCMS scheduling
View L-Type Query Machine Parameters
SceneRecommended HardwareMain uses
Elevator hall/waiting ladder areaElevator advertising machineAdvertising, floor tips, event announcements
Main Entrance/AtriumIndoor vertical advertising machineGuide, advertising, brand display
Access/Service DeskK-type information advertising inquiry machineQuery, search, navigation
Atrium/Activity AreaL-type information advertisement inquiry machineQuery, advertising, activity interaction

Not sure how many units are allocated and where are they allocated? Tell us the number of floors, area and passenger flow scale, and we will output the hardware configuration list of the point planning diagram.


3D Map Conversion

Indoor 3D map conversion: customers provide drawings, we are responsible for 3D conversion

The original drawings of the map data are provided by the mall, and the Qtenboard software engineers assist in converting them into 3D indoor maps-without relying on third-party map platforms, the mall has the complete sovereignty of maps and data.

商场CAD楼层图纸示例 Mall CAD Floor Plan
The mall provides original floor drawings such as PDF/CAD.
软件工程师制作3D商场地图 CAD to 3D Map Conversion
Qtenboard software engineers turn drawings into 3D mall maps

What information does the store need to provide?

  • PDF / CAD Original Floor Drawings
  • Shop number and brand name
  • Floor structure and building information
  • Elevator, escalator, toilet, service desk, entrance and exit points
  • Brand LOGO and store classification
  • Activity material and content audit docking person

3D map conversion process

  1. 1
    Collect drawings and store informationThe store provides CAD/PDF drawings, store numbers and facility points.
  2. 2
    Organize floor, store, facility and moving line dataQtenboard engineering team to complete data structure
  3. 3
    Software engineers transform 3D mapsMap style can be customized according to the mall brand visual
  4. 4
    Store confirmationCheck the store name, LOGO, classification and floor
  5. 5
    Import Guide Software and CMSMap, search, path, ad schedule one time ready
  6. 6
    Online, free update within one yearStore change, LOGO adjustment, activity point update, submitted through CMS or docking person
跨楼层跨楼栋3D地图展示图 Cross Floor 3D Mall Map
3D map can show cross-floor and cross-building content at the same time
最近直梯方案界面图 Nearest Elevator Route
Cross-floor navigation automatically recommends the nearest straight ladder scheme.

For shopping malls with multiple buildings, multiple atriums and complex moving lines, the 3D map cross-floor and cross-building path is the most direct solution to reduce the cost of finding customers.

Sending Drawing Evaluation Workload
Customer-facing Features

Customer-side core function: the "can not find" into "soon 」

The customer experience directly determines the usage rate and reputation of the guide system. Qtenboard guide software covers the full path from search to arrival.

Interactive 3D mall map

Display floors, shops, passages, elevators, escalators, toilets, and service desks; support rotation, scaling, and floor switching, and the visual style is unified with the mall brand, suitable for touch screen operation.

Shop search and classification navigation

Filter by brand name, category (catering/clothing/beauty makeup/children/entertainment/service), floor and activity status. For hot recommendation, today's business and new store recommendation, the search results directly enter the path planning.

shortest path guide

Step-by-step guidance and visual route from the current location to the target store; Automatically provide the nearest straight ladder scheme across floors, support cross-building paths, and reduce the time for customers to get lost.

Promotion and Event Information

Real-time display of store discounts, theme activities and brand joint activities, which can show cinema film arrangement, catering queuing and reservation entrance; The content is updated by the shopping mall through CMS, and advertisements and activities can be scheduled in combination.

Reverse car search and parking guidance (optional)

After docking with the parking system of the shopping mall, it can provide reverse car search, payment entrance and parking route guidance; Parking data is provided by the shopping mall system, and the Qtenboard is responsible for interface display and route guidance, and does not record the personal track of customers.

Multilingual support

Languages offered: English, Cantonese, and Simplified Chinese, catering to international tourists, visitors from Hong Kong and Macao, and local customers. Additional charges apply for other languages; please contact customer service for details. Multilingual content, including UI translations, font adaptation, and content display, can be managed within the CMS.

CMS & Operations

Store operation end: CMS content management advertisement scheduling anonymous data

After the system goes online, the operation is completely dominated by the store: the content is reviewed by itself, the advertisement is arranged by itself, and the data is viewed by itself. Optional Qtenboard digital signage CMS for ad scheduling, with all ad revenue going to the shopping mall.

CMS后台内容管理界面 Qtenboard CMS Content Management

CMS Content Management

Manage floor structure, store information, brand LOGO, activity material, announcement; Remote release, fast synchronization, support multi-level account and permission management. The store owns the system and determines how content is reviewed and used.

CMS广告排期界面 Ad Scheduling Calendar CMS

Advertising Schedule and Advertising Realization

Guide the video screen at the same time to bear the advertising space: support scheduling, rotation, zoning, suitable for brand joint marketing and merchant promotion. Advertising is divided into all the mall, directly improve the "screen effect" and rental income.

数据看板匿名统计界面 Mall Analytics Dashboard

Data dashboard and anonymous statistics

Statistics of equipment usage times, popular searches, popular stores, function clicks, and advertisement playback times; only anonymous aggregation statistics are performed, and personal trajectories of customers are not recorded. The data is owned by the mall to help optimize business formats and activity operations.

Want to see what CMS looks like first?Digital Signage CMS Solution-- Material library, playlist, device management, scheduling release, remote monitoring, cloud or local deployment optional.

Understanding the CMS Scenario

System integration capability: Wayfinding displays are more than just screens; they are the digital operations hub.

Member System

Linkage display of member rights and store information

applet/APP

Code scanning entrance, activity jump, online and offline integration

Parking system

Reverse car search, payment entrance, parking guidance

Advertising scheduling system

Unified scheduling, point-by-point placement, revenue to the mall.

Architecture & Deployment

Technical architecture and deployment: WiFi access, 110-240V voltage, hosted or local

The responsibilities of terminal layer, network layer, software layer and server layer are clear, and they are flexibly deployed according to the current situation of information technology in the mall.

Terminal layerElevator advertising machine/indoor vertical advertising machine/K-type inquiry machine/L-type inquiry machine, industrial hardware 24/7 operation
Network layerThe terminal is connected through WiFi, and it is recommended that the shopping mall ensure stable WiFi coverage of the guide point.
software layer3D map, shop search, path planning, multi-language, CMS, software buyout, no annual fee
Server layerOptional Qtenboard hosting, or deployed on the customer's local server, Qtenboard support assists with local deployment
Power layerHardware support 110-240V voltage, adapt to different countries and regions of the power environment

Option 1: Server deployed in Qtenboard

Zero operation and maintenance burden, unified management of content and scheduling cloud, suitable for chain business and multi-project groups. Operation and maintenance costs are calculated according to this deployment method.

Option 2: The server is deployed on the customer's local

The data is completely left in the mall intranet, suitable for owners who have strong requirements for data sovereignty. The Qtenboard provides assistance with local deployment support, and the data is owned by the mall.

There are only two requirements for network and power: WiFi at the point and 110-240V power supply. Most shopping malls can go online without additional infrastructure.


Data Ownership & Privacy

Data attribution and privacy: data belongs to the mall and does not record customer trajectories

For privacy-conscious shopping malls and overseas customers, this is a key clause in purchasing decisions, not a small note.

Data owned by the mall

The ownership of all operation data, query data, and statistical data belongs to the mall. The Qtenboard does not retain ownership of the operation data of the mall. The data flows to the mall. The Qtenboard only provides system support.

Do not record customer track

The system does not do personal identity tracking and does not record customer movement tracks. Data Kanban only makes anonymous aggregation statistics (popular searches, advertisement playback, and device usage) to meet privacy compliance requirements from the source.

Autonomous operation of shopping malls

The system is owned by the mall, and the content review and usage are determined by the mall. It supports multi-level permission management and is suitable for multi-department collaborative operation.

Business Model & ROI

Business model and ROI: buyout system, no annual fee, advertising revenue goes to the mall.

The guidance system is not a one-time investment, but a long-term asset. Qtenboard business models account for both long-term costs and benefits.

software buyout system

Guide software one-time buyout, no annual fee, reduce long-term operating costs (OPEX), protect the mall investment.

Advertising is divided into all shopping malls

Optional Qtenboard CMS advertising scheduling, advertising revenue 100 percent of the mall, a stable source of non-rental income.

Transparent pricing

Hardware is quoted according to project configuration; Multi-language standard 3 languages (English/Cantonese/Simplified Chinese), special charges for other languages; Operation and maintenance costs depend on whether the server is deployed in the Qtenboard or the customer's local area.

Where does ROI come back from?

  • Reduce customer wayfinding time, improve satisfaction and second visit
  • Path guidance activates cold areas, ends and high-rise, helping to attract investment and rent optimization.
  • The video guide also serves as the advertising space, and the advertising is divided into shopping malls.
  • Anonymous data Kanban guides the optimization of formats and activities
  • Software buyout no annual fee, long-term cost control
  • Free update within one year, including map iteration when online

Project Measured Data

Inquiry volume, advertising volume, cold zone passenger flow changes, customer satisfaction improvement, advertising revenue cases-we will provide the corresponding reference caliber and measurement model in the demand combing meeting, combined with your project form.

Request ROI Estimate

Implementation Process

Implementation and delivery process: from demand communication to on-line operation and maintenance

Project delivery, each link has a clear input and output, the mall to participate in the whole process of confirmation.

  1. 1
    Requirement communicationClear area, number of floors, number of buildings, passenger flow scale, target location, hardware type, functional language, CMS advertising requirements, deployment method, budget and cycle.
  2. 2
    Scheme Design and Point PlanningOutput point bitmap, system architecture, software function list, hardware configuration list, map data requirements list, project plan
  3. 3
    Map Data Collection and 3D TransformationThe store provides PDF/CAD drawings and store information. The Qtenboard engineer turns to the 3D map. After the store confirms, it will proceed to the next step.
  4. 4
    Prototype testing and validationVerify the display effect, touch experience, CMS operation, 3D map and path planning, appearance and installation method, and mass production after confirmation
  5. 5
    Mass production and quality inspectionFormal orders, mass production, factory testing, packaging and logistics solutions to support global logistics and customs support
  6. 6
    Installation and deployment and software teachingOn-site installation guidance, WiFi configuration, server deployment (hosted or local), CMS configuration, 3D map import, operation team software teaching, online support
  7. 7
    operation and maintenance and optimizationContent optimization, function iteration, data analysis report, annual upgrade recommendations; system ownership and data are owned by the mall, and operation and maintenance costs are determined by the deployment method.
样机测试现场图 Wayfinding Kiosk Sample Testing
Participate in prototype testing and interface validation
现场安装与培训图 Kiosk Installation Training
On-site installation guidance and operation team software teaching
Project References

Project Case: The hard and soft integration scheme has landed in many shopping malls.

Qtenboard's shopping mall guide project covers Central Asia, Latin America and Eastern Europe. From 3D maps, query navigation to CMS content management, it is delivered with hardware and software.

乌兹别克斯坦商场导视项目 Uzbekistan Mall Wayfinding
Uzbekistan · Mall Guide System

Central Asia large shopping malls hard and soft integrated delivery

The overall deployment of the mall guide system, 3D map and store query function online, hardware, software, map conversion integrated delivery.

萨尔瓦多商场导视项目 El Salvador Mall Wayfinding
El Salvador · Digital Signage and Guidance

Latin American Mall Digital Signage and Localization

Shopping mall digital signage and guide system, multi-language and localization adaptation, advertising and information display combination.

摩尔多瓦商场导视项目 Moldova Mall Wayfinding
Moldova · Mall Guide System

Eastern Europe Mall Hardware and Software Delivery

The mall guide system, hardware and software are fully delivered, and CMS content management supports daily operations.

Global delivery capability: international logistics and customs support, on-site installation guidance, 1-3 years warranty, multilingual sales and after-sales team, suitable for different national languages and power environment (110-240V).

Docking similar projects
Why Qtenboard

Why choose Qtenboard: hard and soft integration, buyout system, data sovereignty belongs to the mall

Soft and hard integration, delivery controllable

Own hardware product line can buy out guide software map conversion service, one supplier is responsible from beginning to end, avoid multi-supplier wrangling, delivery rhythm is more controllable.

Software buyout, no annual fee

There is no annual fee, the advertising share goes to the mall, reducing the long-term OPEX and protecting the mall investment-this is the most essential difference from the subscription scheme.

Data Sovereignty in the Mall

The data belongs to the mall, the system ownership belongs to the mall, and the customer track is not recorded. The mall decides how to use, adjust and audit-privacy friendly, suitable for owners and overseas customers who pay attention to data sovereignty.

Map Conversion and Update Service

The customer provides the original PDF/CAD drawings, and the Qtenboard engineer assists in the transfer to 3D. Cross-floor, cross-building, recent straight ladder scheme; Free update within one year after going online, and provide software teaching.

Shenzhen Qunmao Display Technology Co., Ltd. was established in Shenzhen in 2005 and has more than 20 years of commercial display manufacturing experience. Self-operated factory, products have passed CE / FCC / RoHS / ISO 9001 / ISO 14001 certification, providing 1-3 years warranty and global after-sales support. Appointments can be made for factory visits and production line audits.

Contact Qtenboard
FAQ

FAQ Frequently Asked Questions

Is the software a buyout or an annual fee?

Software buyout system, no annual fee. All advertising revenue goes to the shopping mall. Operation and maintenance costs depend on whether the server is deployed on the Qtenboard or on the customer's premises.

Who provided the map?

The store provides original floor drawings such as PDF/CAD, and Qtenboard software engineers to assist in converting them into 3D maps. After going online, it will be updated free of charge within one year and software teaching will be provided. The store team can maintain it independently.

Who owns the data?

The data is owned by the mall, the system is owned by the mall, and the mall decides how to use, adjust, and review. The Qtenboard does not record customer trajectories. Data Kanban only makes anonymous aggregation statistics.

Where is the server?

It can be deployed on the Qtenboard server or on the customer's local server. Qtenboard support assists in local deployment. The operation and maintenance cost is determined by the deployment method.

How much is multilingual?

Standard language is English, Cantonese, simplified Chinese; other languages special charges, contact customer service communication.

What are the network and power requirements?

Network: The terminal is connected through WiFi. It is recommended that the shopping mall ensure stable WiFi coverage for the guide point. Power: The hardware supports 110-240V voltage and is suitable for different countries and regions.

Who does advertising revenue go?

The advertisement is divided into all the shopping malls. Optional Qtenboard digital signage CMS advertising schedule, see.Digital Signage CMS Solution。

Warranty and certification?

The Qtenboard was established in 2005 and produces its own factory. The products have passed CE / FCC / RoHS / ISO 9001 / ISO 14001 certification, providing 1-3 year warranty, spare parts support and remote technical support.

Next step: 3 actions to get a landing plan

Step 1: Arrange a 30-minute demand combing meeting to confirm the area, floor, passenger flow, existing system, budget and deployment method; Step 2: Output preliminary point recommendations and configuration list; Step 3: Prototype demonstration or pilot floor verification experience, and then decide on large-scale deployment.

Email:info@szqunmao.com Phone:+86 13714317162 Official website:www.szqunmao.com
Checklist

Appendix: What the store needs to prepare before the project starts

  • PDF / CAD Floor Drawings
  • Shop number and brand name
  • Floor structure and building information
  • Elevator, escalator, toilet, service desk location
  • Brand LOGO
  • Activity material
  • WiFi Network
  • Power Access
  • Content Review Interfacing Person
  • Budget interval and target launch time

After the information is complete, the Qtenboard will feedback the map conversion workload evaluation and project plan within one working day. Hardware parameters are subject to the product page of Qtenboard official website. Please contact customer service for details of multi-language special requirements and local deployment.

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