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Self-service terminal

27 Inch Touchscreen Self-Service Inquiry Kiosk with ID Card Recognition & Receipt Printing, Custom All-in-One Terminal Manufacturer
Product Overview:

Self-service inquiry terminal manufacturer direct supply, 27-inch touch screen, integrated second-generation ID card identification, card reader, slip printing, numeric keyboard, camera and human body induction, suitable for public service scenarios such as government affairs halls, bank outlets, hospitals, scenic spots, communities, etc., supporting customization of appearance/system/function on demand

Model:

Release time:2026-10-09

Nature:Manufacturer

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Service Hotline

+8615920011166

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Product Introduction
One-stop self-service terminal solution

Let business inquiry and self-service processing
More efficient, more compliant, more worry-free

For public service scenarios such as government affairs, finance, medical treatment, cultural tourism, etc., it integrates touch query, license identification, voucher printing and data interaction to help units reduce costs, improve efficiency, standardize processes and quickly land.

Service 5000+ Terminal outlets deep cultivation of public services 20 years Support Equal insurance/compliance Authentication Support Software and hardware customization
自助查询终端机产品主视图

Why do you need a self-service terminal?

Long window queues, high labor costs, irregular processes, and difficult data precipitation are the four major problems faced by public service scenarios.

自助查询终端机三分之四视角全貌
Large window pressure and long queue timePeak artificial window is overwhelmed, the masses waiting for high cost, poor experience.
High labor costs and difficult to improve efficiencyRepetitive queries and simple businesses take up a lot of manpower, with high input and low output.
The process is not standardized and the data is difficult to precipitate.Insufficient offline processing, scattered business data, unable to support management and decision-making.
High compliance requirements and safety risksLicense verification and data transmission shall meet the requirements of supervision and safety audit.
Improve efficiency

Simplify the process

Touch query, self-service automatic operation, reduce manual redundancy, shorten the queuing time.

Cost reduction

Cost savings

Reduce manpower, time and operation and maintenance investment, a device to share the workload of multiple windows.

Compliance

Security Compliance

License identification, encrypted transmission, operation marks, to meet regulatory and audit traceability requirements.

Value-added

Data empowerment

Business data precipitation, auxiliary operation analysis and decision-making, support large-scale replication.

Core Competence · Covering the whole process of self-service business

The five functional modules work together to form a complete business closed loop from identification, query to printing.

自助查询终端机27寸触控屏
Business inquiry/self-service/information guidance

27 inch touch inquiry screen

Core Competence

  • Large HD touch screen, multi-touch, responsive
  • Support infrared/capacitive touch, outdoor high-brightness screen optional
  • The interface can be customized to fit the unit brand and business process
Customer benefits: the interface is intuitive and easy to use, the masses self-service operation, significantly reduce the window queue.
自助查询终端机二代身份证识别区
Real-name authentication/certificate verification

Second-generation card multi-card identification

Core Competence

  • Built-in public security authorized ID card reading module, fast real name authentication
  • Support IC/ID/non-contact card and two-dimensional code scanning code
  • Certification records are automatically retained to meet audit traceability.
Customer benefits: second-level real-name authentication, traceability of business compliance, and reduction of manual verification links.
自助查询终端机凭条打印
Voucher output/payment receipt

slip printout

Core Competence

  • High-speed thermal printing, stable paper output, clear handwriting
  • Support queuing number ticket, inquiry voucher and payment receipt
  • Paper detection and fault self-inspection, maintenance more worry-free
Customer benefits: complete business closed-loop, self-service voucher acquisition, reducing manual issuance costs.
自助查询终端机摄像头与感应器
Security Monitoring/Smart Standby

Camera Human Body Induction

Core Competence

  • HD camera, support audio and video recording and backtracking
  • Human body induction automatically wakes up, low power consumption standby when no one is
  • Speaker voice guidance, more friendly operation experience
Customer benefits: safe traceability, energy saving and consumption reduction, 24-hour unattended operation is more worry-free.
自助查询终端机数字键盘
Password input/number query

industrial digital keyboard

Core Competence

  • Waterproof and wear-resistant keys, support backlight, clear and discernable at night
  • Password anti-peep design to protect user privacy
  • Support voucher number, mobile phone number and other fast query input
Customer benefits: reliable and durable operation, convenient input, taking into account privacy and experience.

Why Choose Us

Based on industry understanding, win trust with stability and compliance, and make landing more worry-free.

Deep industry expertise

Deep-cultivated government affairs, public service field for many years, the depth of the business process and norms.

Stable and reliable

Industrial-grade displays and devices support 7 × 24 hours of continuous operation with low failure rate.

Compliance and security

ID card security module, data encryption transmission, operation audit mark, to meet regulatory requirements.

Flexible customization

The screen size, system, appearance, interface and function all support customized adaptation.

Fast landing

Deployment, training, operation and maintenance of one-stop service, dedicated docking, on-line cycle is short.

High cost-performance ratio

Low power consumption, easy maintenance, on-demand configuration, taking into account the quality and input costs.

自助查询终端机机身结构侧面

The whole structure is solid, outdoor also calm

Metal body with a solid base, compact structure, small footprint. Optional high bright screen, dustproof and waterproof and wide temperature scheme, whether indoor hall or outdoor environment, can be stable operation, durable.

Typical application scenarios

Let the product really fit your business scenario.

自助查询终端机户外应用场景

Outdoor self-service query scene

Scenic guide, community convenience, outdoor information release and other scenes, weather stability, unattended.

自助查询终端机政务大厅应用场景

Self-service Scene in Government Affairs Hall

Government affairs, progress inquiry, self-service printing, diversion window pressure, improve service efficiency.

Daily operation managementInformation release, appointment number, business diversion, reduce the burden of the front desk.
Business Approval FlowSelf-service submission, progress inquiry and voucher printing make the process smoother.
data statistical analysisUsage, business volume data precipitation, to assist operational decision-making.
Compliance audit controlOperation mark, license verification, to meet the regulatory traceability.
multi-network collaborationUnified background, centralized management, multi-network data exchange.
Bank Hospital Culture BrigadeNumber, payment, tour and other scenes, can be adapted on demand.

Adapt to customers and target industries

Covers multiple types of units and supports flexible configuration by customer type and role.

Applicable industries

Government Affairs Hall Financial banking outlets hospital medical institution Cultural Travel Scenic Venues community convenience service

Applicable Customer Type

Small and medium enterprise units Medium and large enterprises Group and chain outlets Government Affairs and Public Service Unit Park/Exhibition Hall/Shangchao

Applicable Position Role

Person in charge of the unit/leader in charge Operations and Management Administrative/Front Desk/Office Staff IT and Operations Staff Financial and Auditor

Landing cases and results

The following is a schematic representation of the direction of the representative landing, and the specific data is subject to the actual project delivery.

municipal government service center
Government Affairs · Medium and Large

Original state: window queue for a long time, artificial pressure.

Scheme: Set up multiple self-service inquiry terminals to realize self-service number picking, inquiry and printing.

Results: The window queuing time was significantly shortened, the proportion of self-service business was greatly increased, and the service efficiency was significantly improved.

Grade III hospital
Medical-Medium and Large

The status quo: the guide desk is crowded and the voucher is cumbersome.

Scheme: Self-service number collection, department inquiry and payment receipt printing are integrated.

Results: the pressure of the guide is reduced, the patient waiting is reduced, and the voucher printing is completed.

Wenlv Scenic Spot
Cultural Travel-Outdoor

The original state: the amount of tourist consultation is large, the information is difficult to reach.

Scheme: Outdoor navigation self-service terminal to realize scenic spot inquiry, route guidance and information release.

Results: Tourists obtain information independently, manual consultation is reduced, and the operation is stable and worry-free.

Qualification Certification · Technical Support · Service System

From qualification to service escort, dispel procurement concerns.

Qualifications and Certifications

  • Intellectual Property and Software Copyright
  • Equal insurance and industry compliance certification support
  • Product quality inspection and enterprise qualification is complete
  • Patent Technology Support and Quality Endorsement

Technical support

  • System Stability and Fault Tolerance Mechanism
  • Data encryption transmission and secure storage
  • Automatic backup and abnormal recovery
  • Open interface, support system docking integration
Requirements alignmentClear scene and function
Scheme customizationHardware and software configuration confirmation
Deployment and implementationOn-site installation and commissioning
Personnel trainingOperation and maintenance teaching
Operations and maintenance supportExclusive after-sales support
Iterative upgradeContinuous optimization updates

Frequently Asked Questions

High-frequency questions are answered once, if you need more detailed instructions, please contact us.

What deployment methods are supported?
Support single machine deployment and network unified management, can access the company background centralized distribution of content, summary data.
What about the charging model?
Flexible methods such as complete machine purchase and batch deployment are supported. Quote by configuration and quantity can be obtained by contacting for scheme quotation.
Can you customize the appearance, interface and functionality?
Sure. Body color matching, screen size, system, interface UI and function modules all support customized adaptation on demand.
How is data security guaranteed?
Using encrypted transmission and safe storage, ID card identification built-in security module, the whole operation can be audited.
Can it interface with existing systems?
It supports the docking of open interfaces and standard protocols, and can be integrated with the business system and database of the company.
Do you offer training and upgrading services?
Provide on-site operation and maintenance training, exclusive after-sales support, and continuously iteratively upgrade software and functions.

Make self-service more efficient and worry-free

Submit requirements, obtain exclusive solutions and quotations, and connect consultants one-on-one.

Consultation hotline +86 13714317162

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