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Self-service terminal

Self-Service Kiosk for Government, Healthcare & Banking | One-Stop Inquiry & Service Processing Terminal, Custom Manufacturer
Product Overview:

A one-stop self-service terminal for government, enterprise and public scenes, integrating high-definition touch query, ID card/IC card identification, bill printing, and network operation and maintenance. It is applicable to government affairs halls, police law enforcement, hospital outpatient clinics, bank outlets, outdoor communities and parks to help institutions reduce cost and improve efficiency and leave marks for compliance.

Model:

Release time:2026-10-09

Nature:Manufacturer

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Service Hotline

+8615920011166

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Product Introduction
One-stop self-service terminal

One-stop for government, enterprise and public scenesself-service terminal

It integrates touch inquiry, identity identification, bill printing and network operation and maintenance, and helps government affairs halls, police places, hospital outpatient clinics, bank outlets, outdoor communities and parks to realize self-service services, reduce costs and improve efficiency, standardize services, leave marks in compliance and deposit data.

Service 100000 enterprises and institutions Deep cultivation of public self-service for more than ten years Quick response of whole machine warranty Supports OEM/ODM customization
自助服务终端机产品主图
Why need

Public and government-enterprise services are being constrained by four types of pain points.

Long window queuing time, high labor costs, scattered business data is difficult to unify, and the service process lacks compliance marks, which have become common problems faced by government, enterprises and public institutions.

Slow

Low efficiency

High-frequency simple business long-term occupation of artificial window, the masses queue for a long time, poor experience, service capacity is difficult to expand.

high

High cost of manpower

A large number of repetitive guidance, acceptance and billing work rely on manpower, with low human efficiency, difficult scheduling and high expenses.

scattered

Data is not uniform

Business records are scattered in offline paper and multiple systems, making it difficult to unify precipitation, statistical analysis, and decision-making support.

risk

Compliance is difficult to leave marks

Identity verification, business processing process lack of standard marks and audit traceability, there are regulatory and compliance risks.

Product value

Replace common tools and equipment with four enterprise-class values

It is not only to move the window business to the screen, but also to bring quantifiable and sustainable management and governance value to the organization.

Improve efficiency

Process automation operation

The whole process of guidance, inquiry, acceptance and billing is self-service, with 7 × 24-hour service, releasing the pressure of manual windows.

Cost reduction

Multi-dimensional cost savings

Reduce manpower, repeated supplies and operation and maintenance investment, the whole machine low power consumption, long life, comprehensive cost control.

Compliance

Standard verification and mark

Identification, business processes automatically leave traces to meet regulatory audit and data security traceability requirements.

Value-added

Data Precipitation and Energization

Unified precipitation analysis of business data to assist operational decision-making and support large-scale replication and intelligent upgrading.

Core Competence

Four core modules, covering the whole link of self-service business

Each module corresponds to the real business scenario, from identification, query, processing to order and operation and maintenance, integrated through.

高清触控查询屏

HD Smart Touch Query

The large-size high-definition multi-touch screen has clear interface guidance, supports business inquiry, self-service processing, appointment payment, etc. The operation is smooth and easy to use, and the elderly can easily use it.

Multi-touch High-definition display Business guidance
身份识别模块

All-media identification

Integrated ID card reading, IC card, magnetic stripe card, two-dimensional code scanning code and optional face recognition, compatible with a variety of business scenarios of identity verification and payment media, safe and reliable.

Identity card IC card QR code Facial recognition
机身结构与打印模块

Stable printing and overall structure

Industrial-grade sheet metal body supports thermal/needle bill printing, and automatic issuance of vouchers and receipts. The internal structure is reasonably partitioned, heat dissipation and maintenance are convenient, stable and durable.

Bill printing Industrial body Convenient maintenance
联网运维管理后台

Networked intelligent operation and maintenance management

Equipment networking access management background, support remote monitoring, fault alarm, content distribution and batch upgrade, unified management of multiple devices, operation and maintenance of worry and effort.

Remote monitoring Fault alarm Batch upgrade
Product Advantages

Why Choose Us

Build visible core advantages around the landing, stability, compliance and customization that B- end customers are most concerned about.

Deep industry expertise

Understand business scenarios

Deep-cultivated government, police, medical, financial and other public self-service scenarios, hardware and software according to the real business logic design, fit the process, easy to use.

Technical Architecture

Stable and reliable

Industrial-grade master control and display screen support 7 × 24 hours of uninterrupted operation, high concurrency without Catton, strong expansion compatibility, and long-term use.

Compliance and security

security auditable

Identity data encryption, hierarchical control of permissions, and tracking of business operations to meet data security and audit traceability requirements.

Custom Fit

Flexible customization

The screen size, body color matching, function module and software interface can be customized according to the project, and the interface with the business system can be connected.

Service landing

Full Delivery

Demand docking, scheme customization, deployment and implementation, personnel training, operation and maintenance support of the whole process support, exclusive after-sales rapid response.

Cost-effectiveness

Light weight and low input

A variety of size configurations are available, on-demand selection, on-demand payment, lightweight deployment, low operation and maintenance costs, and clear input and output.

Application scenarios

Adapt to multiple common business scenarios

From indoor halls to outdoor communities, one terminal can carry various services such as self-service inquiry, handling, payment and printing.

政务服务大厅场景

Government Affairs Hall

Self-service query, business processing, material printing, ease the window queuing pressure

医院门诊场景

Hospital Outpatient

Self-service registration, payment, inquiry, report printing, optimize the treatment process

银行金融场景

Banking and finance

Self-service business processing, information inquiry, receipt printing, improve the production capacity of outlets

户外社区场景

Outdoor Community

Self-service inquiry and handling in outdoor environment, convenient for the masses to serve nearby

企业园区场景

Enterprise Park

Administrative services, visitor registration, information query, improve the internal service experience

运维管理场景

Networking Management

Background remote monitoring, batch operation and maintenance, unified management of multiple devices

Target industry

Adapt to customers and industries

For government and enterprise units, public institutions and large and medium-sized enterprises, covering a wide range of business scenarios, professional counterparts, fast landing.

Government Affairs Hall police law enforcement Healthcare Banking and finance Educational services Transportation and travel Cultural Travel Venues Community Street Enterprise Park Retail Business
Landing results

Real scene landing, the effect can be quantified

Multi-industry customers have been deployed on a large scale, from a single pilot to a self-service area, with clear and reproducible results.

政务自助服务区批量部署
Government Service Center

self-service area batch deployment

Multiple terminals side by side to build a self-service area, high-frequency business online self-service, window pressure significantly eased.

Window queue duration-40% Self-service rate 60% +
医院门诊自助服务
Hospital Outpatient

Self-service registration payment

Self-service terminals are deployed in the outpatient hall, patients pay for self-service registration, guide manpower is released, and the medical experience is improved.

Per capita queue-30% Guidance manual saving 50%
警务执法自助终端
Police premises

Self-service handling of law enforcement cases

Self-service terminal to undertake registration, information inquiry and other business, identity verification norms to leave traces, compliance can be traced.

Processing time-35% Process marks 100%
银行网点自助终端
Bank branch

Self-service of branch business

Self-service processing, information inquiry, receipt printing online, counter capacity release, network service radius expansion.

Counter business diversion 40% Network capacity increased by 30%
Core parameters

Core technical parameters of customer concern

The following is the mainstream configuration of the industry, which can be customized according to the needs of the project.

Screen and Touch 21.5 "/32"/43 "/55" optional, 1920 × 1080 (upgradeable 2K/4K), brightness ≥ 300CD/m, infrared/capacitive multi-touch, response ≤ 5ms
Identity recognition ID card reading, IC card, magnetic stripe card, two-dimensional code scanning code, optional face recognition, NFC module
Print Module Thermal/needle bill printing, processing vouchers, receipts automatically issued single
Host Configuration Android/Windows/domestic system optional, CPU i3/i5/i7, memory 4G/8G/16G, solid state drive 128G
Whole machine specifications Vertical sheet metal body, the overall size is about 1160 × 680 × 1165mm(43 "reference), net weight is about 60kg
Interface and Network USB × 2, gigabit network port, WIFI, SD expansion, support wired/wireless networking
Power supply and working environment AC 100-240V wide voltage, working temperature 0 ℃ ~ 40 ℃, outdoor version optional high bright screen, constant temperature and rainproof design

Note: The above size parameters are the reference configuration of equipment in similar industries. The specific customization scheme shall prevail. Please contact us for details.

Qualification guarantee

Qualification certification and full service

Eliminate procurement concerns and escort the whole process from qualification, technology, delivery to after-sales.

soft

Software copyright

Self-control self-service business software and background management system

specialized

Product Patents

Patent Technology Accumulation of Fuselage Structure and Function Module

3C

3C certification

The whole machine passed the national compulsory product certification

Peace

Security Compliance

Data encryption, permission control, and auditable business traces

1

Requirements alignment

Clear business and scenario

2

Scheme customization

Hardware and software configuration selection

3

Deployment and implementation

On-site installation and commissioning

4

Personnel training

Operation and maintenance training

5

Operations and maintenance support

Remote Monitoring Aftermarket

6

Iterative upgrade

Continuous optimization updates

Rapid response

Dedicated customer service and technical support, quick response to faults.

Regular inspection

Provide regular inspection and equipment maintenance to ensure stable operation.

Stable backup

Data backup and disaster recovery mechanisms to ensure business continuity.

open docking

The standard interface is open and supports docking with business systems.

Frequently Asked Questions

High Frequency Question Answers

Resolve decision-making concerns in advance to make purchasing more comfortable.

How to deploy? What methods are supported?

Support indoor/outdoor multiple deployment methods, can be a single pilot or batch set up self-service area; Outdoor scenes can be designed with high bright screen, constant temperature and rainproof, customized according to site conditions.

How to charge? Support custom development?

Quote according to model, configuration and function module, support OEM/ODM customization; Software and hardware, body appearance and software interface can be customized according to project requirements. Please consult the business for details of price.

How is data security guaranteed?

Encrypted transmission and storage of identity data, hierarchical control of permissions, and auditable traces of business operations to meet data security and compliance traceability requirements.

Can it interface with existing business systems?

It supports the opening of standard interfaces and the opening of systems, and can be connected with existing business systems such as government affairs, medical treatment and finance to realize data exchange and business linkage.

Do you provide training and after-sales service?

Provide personnel operation and operation and maintenance training, exclusive customer service, technical support, fault handling and regular inspection, and escort the whole process.

Let self-service start from a terminal

Get exclusive solutions and quotations, and we will provide you with full support from selection to landing.

Consultation Hotline:+86 13714317162 Official website: www.szqunmao.com

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