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Self-service inquiry and interactive display solutions for museum pavilions

Release date: 2026-10-12 Clicks:0

Self-service enquiry and interactive display solutions for museums and pavilions Museum & Exhibition Self-Service Kiosk & Interactive Table Solutions

Configure self-service information inquiry and interactive display hardware for museums, art museums, science and technology museums, cultural pavilions and corporate exhibition halls.32 / 43 / 55 inch inquiry tableIt can be deployed at the intersection of entrance, floor and exhibition area for venue overview, route inquiry, exhibition directory, multilingual information and service facility inquiry;32-85 inch horizontal infrared touch all-in-one machineIt can be embedded into inquiry desk, interactive desk or interactive terminal in exhibition area to carry exhibit stories, time lines, high-definition pictures, videos and theme interactive content. Through the self-service inquiry portal, repetitive manual consultation is reduced, and staff pay more attention to in-depth explanation, educational activities and visitors who need manual assistance.

32-85 inch horizontal infrared touch all-in-one machine 32 / 43 / 55 inch inquiry table Self-service navigation query EXHIBIT CONTENT EXPLORE OEM / ODM customization
Museum Self-Service Kiosk and Interactive Table Solution
The combination of the entrance inquiry table and the interactive terminal in the exhibition area is schematic, and the actual appearance is subject to the project configuration.
01

The Problems of Visitor Information Service in Museum and Exhibition Hall Visitor Information Challenges in Museums & Exhibitions

The pressure of information service in the exhibition hall is often not "no content", but scattered content, repeated inquiries, and untimely updates.Self-service query portalWhat needs to be solved is to transfer standardized information from the manual window.

Typical problems on the visitor side

  • Information on entrances, floors and exhibition areas is scattered, and visitors need to repeatedly ask for routes and service locations.
  • Opening hours, event arrangements, ticketing, restrooms, catering and other information were repeatedly asked.
  • It is difficult for fixed graphic display boards to carry multi-level, optional and extensible exhibits.
  • Visitors in different languages need the corresponding query entry and content version.

Typical problems on the operational side

  • Staff spend a lot of time answering repetitive, standardized questions.
  • When the temporary exhibition is replaced, the hardware, content and maintenance responsibilities need to be clarified in advance.
  • The explanation manpower should focus on in-depth explanation, team reception and manual assistance.
  • The content update process is not clear, resulting in the exhibition information lagging behind the actual exhibition.
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Transfer standardized information to the self-service inquiry portal, reduce repetitive consultation, and let staff pay more attention to in-depth explanation and visitors who need manual assistance.It does not mean replacing the commentator, nor does it promise to reduce the specific manpower ratio.

02

Visit process from entrance inquiry to exhibition exploration A Connected Visitor Journey

Query TableResponsible for "finding information",Horizontal infrared touch all-in-one machine and interactive tableResponsible for "exploring content". The two types of devices are distributed along the guest dynamic line to form a continuous information service link.

1Enter the venue › 2Select Language/Theme › 3Query exhibition area and route › 4EXHIBIT EXPLORE EXHIBIT CONTENT › 5Enquiry Activities and Public Services
Deployment location Recommended product/size Content Planning Project value
Venue entrance/reception area 32/43 inch inquiry table or horizontal infrared touch all-in-one machine Venue overview, exhibition area catalogue, opening information, event arrangement Unify information portal and reduce repeated consultation
Intersection of floor/exhibition area 43 / 49 / 55 inch inquiry table or horizontal all-in-one machine Floor map, exhibition location, service facilities Help visitors choose the next tour path
Special Exhibition Area 55 / 65 / 75 / 85 inch horizontal infrared touch all-in-one machine Exhibits Stories, Pictures, Videos, Timelines, Digital Collections Support for deep content exploration and co-viewing
Education activity area 32 / 43 / 55 inch inquiry table, or 65 / 75 inch interactive terminal Topic Q & A, exploration tasks, interactive learning content Cooperate with educational activities and team visits
Temporary Exhibition Area 43 / 55 / 65 inch horizontal all-in-one machine Event information, tour guide, feedback, temporary content Flexible update, adapt to the exhibition replacement
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Map retrieval, language switching and interactive tasks belong to application software and content functions. Whether to provide and how to implement them shall be confirmed in the scope of the project.

Connected Visitor Journey in Museum and Exhibition
The tour line from the entrance inquiry to the exhibition area exploration is shown.
03

Product Matrix and Selection Logic: Horizontal Infrared Touch All-in-One Machine and Query Table Product Matrix & Selection

The size is not the bigger the better, but to match the deployment location, the number of viewers, the content form and the installation conditions.Query TableSuitable for query and light interaction,Horizontal infrared touch all-in-one machineSuitable for embedding tables, inquiry tables and large-size interactive terminals.

Size Recommended Form Typical Scene Suitable number of people Type selection attention
32 inch Inquiry table/horizontal all-in-one machine Entrance, narrow space, single point query 1 person Concise content, mainly to query
43 inch Inquiry table/horizontal all-in-one machine Enquiry of entrance, floor and exhibition area 1-2 people Balance size and content carrying capacity
49 inch Horizontal all-in-one machine Floor guide, double inquiry 1-2 people Suitable for map and catalog display
55 inch Inquiry table/horizontal all-in-one machine Exhibition area inquiry, group inquiry, interactive table 2-3 people Suitable for maps, timelines, pictures
65 inch Horizontal all-in-one machine, embedded interactive table Special exhibition area, educational activity area 3-5 people watching together Tilt, embedding and maintenance to be considered
75 inch Horizontal all-in-one machine, embedded interactive table Central exhibition, interactive exploration 3-6 people watching together Need to evaluate installation, shipping and software zoning
85 inch Horizontal all-in-one machine, large interactive table Large space, central exhibition, multi-person collaboration Multiple people watching together Load bearing, routing, maintenance space to be evaluated
32 / 43 / 55 inch

Query Table

Suitable for entrance, floor, exhibition area interchange, do self-guided inquiry, service information, activity arrangement and multi-language entrance.

32-85 inch

Horizontal infrared touch all-in-one machine

It is suitable for embedding table body, inquiry table, interactive table and interactive terminal in exhibition area. Large size supports multiple people to watch together.

55-85 inch

Large size interactive terminal

It is suitable for thematic exhibition areas and central exhibition items, carrying time lines, high-definition pictures, videos and theme exploration content.

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Infrared touch is suitable for large-size, multi-touch and high-frequency public use scenarios. Ambient light, dust, cleaning methods and anti-glare requirements shall be evaluated in the museum room; strong light, occlusion and dust may affect the infrared touch effect, and the site conditions shall be confirmed before the project.Infrared multi-touch is not equal to multi-person independent operationMulti-person partition interaction requires software to support multi-window, partition interface and multi-user logic.

04

Self-service navigation inquiry: 32 / 43 / 55 inch inquiry table and horizontal all-in-one machine Self-Service Wayfinding & Information Query

Query TableIt is the first entrance to the information service of the exhibition hall. Its value lies not in the screen itself, but in turning the most frequently asked questions of visitors into actions that can be completed independently.

Query content planningContent Planning

  • Exhibition and Exhibition Area Catalogue
  • Venue Map, Floor and Service Facilities
  • Current Exhibitions, Events and Visiting Notes
  • Extended Introduction of Single Exhibits
  • Multi-language content portal, per project software configuration
  • Opening hours, ticketing, transportation, catering, restroom information
  • Educational Activities and Team Visit Arrangements
  • Temporary Exhibitions and Tips for Activities of the Day

Hardware Selection DiscussionHardware Selection

  • 32/43 inches for entrances and narrow spaces, 49/55 inches for floor tours and double inquiries.
  • Check the table height, screen inclination, operating distance and maintenance space.
  • Confirm the number of infrared touch points, surface material, anti-glare and daily cleaning methods.
  • Confirm equipment occupation, wiring and ground fixing requirements.

Project Integration InstructionsProject Integration

  • Application operating environment: Android/Windows/others, confirmed by model.
  • Content format, network conditions, interface type and field power supply.
  • Whether to access the venue website,Content Management System, ticketing system or other information platform.
  • The display logic when the network is disconnected, whether offline operation, startup self-start and timing switch machine are supported.
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The core of this section is to help overseas buyers judge whether "this inquiry table or horizontal all-in-one machine is suitable for my venue space and application".

Museum Wayfinding Query Table for Self Service Information
Self-guided query scene at the entrance query table.
05

Interactive Table and Large-size Horizontal All-in-one Machine: Exploration of Exhibit Content Interactive Tables & Large-Format Displays for Exhibit Exploration

Inquiry table/inquiry machine

Find Information
  • Focus on "finding information"
  • Route, exhibition area, service facilities and activity arrangement
  • Short operating time, emphasizing efficiency and clarity
  • Suitable for entrances, floors and interchanges

Interactive table/large size all-in-one machine

Explore Content
  • Focus on "Exploring Content"
  • Exhibit stories, timelines, HD pictures, videos
  • Long stays, emphasizing immersion and interaction
  • Suitable for thematic exhibition area and educational activity area

Plannable Content DirectionContent Directions

  • Historical Events and Exhibition Themes Timeline
  • Collection of high-definition pictures, detail amplification and background story
  • Maps, archaeological discoveries or cultural themes to explore
  • Topic Q & A and Interactive Learning
  • Digital collection or 3D model display
  • Tasks and Exploration Guidance of Educational Activities

Size and number of people recommendedSize & User Guidance

Size section Suitable scenarios Number of co-viewers Interactive form recommendations
32 / 43 / 55 inch Query table, near-field small-scale interaction 1-3 people Query, light interaction, single point operation
65 / 75 inch Special exhibition area, educational activity area 3-5 people Common viewing, guided interaction
85 inch Large space central exhibition Multiple people watching together Theme display, collaborative exploration
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If the project requires multi-user partition, different orientation interface or simultaneous independent operation, the touch hardware and application software should be verified separately.Hardware multi-touch is the foundation, and software determines whether multiple people can operate independently.Digital collections, 3D models and other high-performance content, the need to confirm the host performance and software support range in advance.

Interactive Table for Exhibit Exploration in Museum
The interactive table carries the story and timeline of the exhibits.
Large Format Horizontal Touchscreen Display for Exhibition
Large-size horizontal infrared touch integrated machine is used for central exhibition items and multi-person viewing.
06

How hardware, software and exhibition content work together Hardware, Software & Content Integration

The delivery boundary of the exhibition hall project must be clearly stated before the quotation: who supplies the hardware, who does the software, who updates the content, who debugs on site, and who maintains later.

LAYER 2 Application layer -Navigation query application/interactive display application/multi-language interface
LAYER 3 Content layer -Exhibition text, pictures, videos, maps, digital collections
LAYER 4 integration layer -Installation, power supply, network, system commissioning and acceptance
LAYER 5 Operation layer -Content update, equipment maintenance, troubleshooting and personnel training

Division of responsibilitiesResponsibility Split

Hardware Supply

The whole machine configuration, structure, infrared touch control, interface, factory test and hardware support.

Application software

Query logic, interactive interface, language switching and specific functions.

Exhibition content

Copy, translation, maps, images and related use authorization.

Field Integration

Installation, power supply, network, system commissioning and acceptance coordination.

Late operation

Content update, equipment maintenance, troubleshooting and personnel training.

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Be clear: whether navigation or interactive software is provided and whether authorization is included; whether the content update is local, remote or USB; whether it is supportedContent Management System, offline operation and remote maintenance; how the device behaves when the network is unavailable.

Hardware Software Content Integration Architecture
Layered collaborative relationship between hardware, software, content and operations.
07

Hardware configuration and customization around the exhibition space Designed Around Your Exhibition Space

This section is open to exhibition design companies, system integrators and OEM Customer. The equipment is not an independent electronic screen, but a part of the exhibition space.

Appearance and style

Appearance color, brand logo, material texture and exhibition style match.

Structure and Installation

Screen size, inclination, installation height, equipment footprint, embedding method and maintenance entrance.

Performance and Environment

Host performance, application operating environment, interface location, routing and cooling requirements.

Target audience

Operating distance and accessibility for children, wheelchair users and different heights.

Cleaning and maintenance

Infrared touch surface cleaning methods, routine maintenance requirements and spare parts replacement.

Compliance document

Certification, documentation and compliance information required by the target market.

!

Supports OEM / ODM Customization with appearance and system, but whether each of the above requirements is met or not needs to be evaluated and confirmed separately according to the specific model and project.

Customized Kiosk Designed for Exhibition Space
The query table and the exhibition space style fusion schematic.
08

Project deployment, acceptance and long-term maintenance Deployment, Testing & Long-Term Maintenance

The pavilion project is not a one-time shipment, but a continuous process from demand confirmation to long-term operation. The following six steps can be used as a framework for project advancement.

Requirement confirmation

Venue type, deployment location, number of devices, content format, and language version.

Configuration Assessment

Matching assessment of hardware, systems, applications and installation conditions.

Prototype Verification

Test real content, infrared touch interaction and software compatibility.

Program freeze

Confirm appearance, configuration, interface and delivery scope.

Batch delivery and installation

Clarify packaging, transportation, site implementation and commissioning responsibilities.

Acceptance and Maintenance

Confirm acceptance checklist, spare parts, warranty and content update process.

Recommended acceptance itemsSuggested Acceptance Items

  • Touch operation and interface response
  • Exhibition content display and media broadcast
  • Continuous operation test
  • On/Off and Abnormal Recovery Performance
  • Actual behavior when the network is unavailable
  • Software Update and Maintenance Operations
  • Performance of infrared touch under ambient light, dust and occlusion
  • Multi-language content switching and display

Get prototype testing and project support →

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The above is the recommended acceptance range and should not be expressed as the test results that all models have passed. Specific acceptance criteria shall be confirmed according to project and model.

Museum Kiosk Deployment Testing and Maintenance
Schematic of project deployment, prototype validation and long-term maintenance process.
09

Value for Venues and Project Partners Project Value for Museum Operators & Integration Partners

01

Reduce repetitive consultation

The common problems and basic route information to the visitors independent query.

Verifiable indicators: common inquiries, staff feedback
02

Release Explain Manpower

Let the staff pay more attention to in-depth explanation and manual assistance.

Verifiable indicators: number of manual assistance, presentation arrangements
03

Improve access to information

Focus on the exhibition area, activities and service information.

Verifiable metrics: query completion rate, user test feedback
04

Enhanced Content Exploration

Provide optional and extensible interactive content for exhibits.

Verifiable metrics: interaction completion rate, content usage feedback
05

Support exhibition updates

Update the presentation within the agreed software and content process.

Verifiable indicators: update time, maintenance workload
06

Ease of Project Management

Uniform confirmation of hardware configuration, installation and maintenance requirements.

Verifiable indicators: deployment issues, troubleshooting records
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Unverified expressions such as "significant increase in stay time" and "30% increase in satisfaction" are not used. If the behavior statistics function is displayed, it is necessary to confirm whether the software supports it and the relevant data processing requirements.

10

Why choose Qunmao as the project hardware partner Why Work with Qunmao / Qtenboard

Commercial Display and Interactive Hardware Supply

cover 32-85 inch horizontal infrared touch one machine and query table product line.

Query Table and Interactive Table Scheme

32/43/55 inch inquiry table, with interactive table and embedded terminal.

OEM / ODM customized communication

Appearance, structure and system customization requirements can be confirmed by project communication.

Quality Control and Overseas Support

Production quality control, prototype verification cooperation and technical support for overseas customers.

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The actual product drawings, configuration tables, test data and project documents shall be preferred for this section. Do not directly transplant the touch points, warranty period or certification information of other product lines to the horizontal infrared touch all-in-one machine and the inquiry table; The official page shall be subject to the corresponding model and contract terms.

OEM ODM Museum Kiosk Hardware Supplier
Commercial display and interactive hardware supply capability indication.
11

Frequently Asked Questions on Overseas Procurement Frequently Asked Questions

QQuery TableWhat's the difference with an interactive table?

The inquiry table focuses on "finding information" and is used for inquiry of routes, exhibition areas, service facilities and activities. The interactive table focuses on "exploration content" and is used for interactive exhibition stories, time lines, high-definition pictures and themes.

QWhat size should the entrance, floor and exhibition area be?

32 / 43 / 49 / 55 inches are commonly used for entrance and floor inquiries. 55 / 65 / 75 / 85 inches can be considered for special exhibition areas and central exhibition items, which need to be confirmed in combination with the number of viewers, installation space and content form.

QHorizontal infrared touch all-in-one machineCan we run the museum software we already have?

It is necessary to confirm the application running environment, operating system, resolution, interface and performance requirements, and provide software installation package or test environment for compatibility verification.

QDo you only provide hardware, or do you include software and content?

The scope of supply shall be confirmed by project. Hardware is the basic scope and navigation or interactive software, content production, system interface and site integration are evaluated separately.

QDoes it support multiple languages?

The multi-language function is realized by application software and content scheme. The number of languages, content providers, translation sources and update methods need to be clarified.

QCan the interactive table support multiple people at the same time?

It is necessary to distinguish between "multiple people watching together" and "multiple people operating independently". The latter requires software to support partitioned interfaces, multi-window or multi-user logic, which cannot be judged by infrared multi-touch alone.

QHow does infrared touch perform in museum ambient light?

Infrared touch is suitable for large-size public use scenarios, but strong light, dust and occlusion may affect the effect. It is recommended to confirm on-site lighting, cleaning methods and installation locations prior to the project.

QCan the appearance and structure be customized according to the exhibition design?

Can communicate OEM / ODM With the appearance, structure customization requirements, but the specific feasibility needs to be confirmed by model and project evaluation.

QWhat information is required for the project quotation?

It is recommended to provide venue type, deployment location, number of equipment, target size, availability of software and content, operating system and interface requirements, estimated delivery time, and floor plans or renderings.

QHow are warranty and spare parts arranged?

The warranty scope, spare parts supply and support methods shall be confirmed according to the corresponding model and contract terms, and the general description of other product lines shall not be directly applied.

Museum Entrance Information Kiosk Application
Schematic application scenario of self-service information query at museum entrance.

Are you ready to upgrade the self-service inquiry and interactive experience of the exhibition hall?

Get the product information, prototype test and project configuration suggestions of QUNMAO inquiry table, horizontal infrared touch integrated machine and interactive table, welcome to contact our team.

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