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Release date: 2026-10-12
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After the public enters the government affairs hall, the first problem they encounter is usually not "what to do", but "where to do it, what to bring, and who to ask".QUNMAO information inquiry machineThe plan revolves around this link, handing over standardized and repetitive information inquiries to self-service terminals, so that the staff of the guide desk and the window can handle complex businesses more centrally.
Public satisfaction is affected by many factors such as service attitude, waiting time, hall environment, etc., and cannot be directly attributed to an inquiry machine. The QUNMAO scheme indirectly supports the improvement of satisfaction through the following intermediate indicators, which need to be combined with the project site evaluation.
The proportion of users who can find the target information in the first operation
The time required from the start of the operation to the acquisition of information
Proportion of staff still required for recourse after enquiry
The frequency with which the same question is asked repeatedly
Use of non-default language interfaces
The ability of the QUNMAO device to continuously service the next visitor
Commitment boundary
The effect data such as "50% reduction of consultation volume" should not be written without project verification. The goal of the QUNMAO program is to "reduce the pressure of repeated consultation and improve the information access experience", not to promise results.
Government Affairs Hallinformation inquiry machineThe main scene is "Office Guide Hall Navigation Public Information". Functions involving personal information, business processing, and evaluation feedback are extended scenarios that require business system interfaces and security solutions.
| Scene | Suggested display content | B- side procurement concerns | Boundary Description |
|---|---|---|---|
| Service Guide Inquiry | Service matters, processing steps, material list, acceptance conditions | Information structure, content update responsibility, interface ease of use | The main scenario, provided by the query application or web page |
| Lobby Navigation | Floor maps, window locations, service areas | Map maintenance, installation location, user operation process | Main scene, need to confirm map maintenance party on site |
| Public Information Query | Office hours, contact information, announcement, public service directory | Content source, update frequency, and display permission | Main scene, content provided by the project side |
| Multilingual Information Services | Language selection and corresponding service description | Translation quality, font and layout, application compatibility | Multilingual content provided by the software provider |
| Service Feedback | Satisfaction evaluation and opinion submission portal | Whether provided by the project software, data whereabouts and permissions | Extended scenarios, business system support required |
| Business Status Query | Application progress or appointment information | Interface authorization, authentication, privacy protection | Extended scenarios, requiring business system interfaces and security solutions |
Function Boundary Description
Information browsing functions are provided by query applications or web content; functions involving personal information require business system interfaces, authentication and security schemes; functions such as printing, card reading, and code scanning are only available in specific applications. QUNMAO Modeland peripheral configuration confirmation included.
Provided by QUNMAO Type Kwith L-shapedTouch the inquiry terminal, the screen range covers 32-85 inches. K-type and L-type describe the structure and form, and the screen size describes the display range. The two dimensions are not the same, and need to be confirmed separately during selection.
The following parameters are based on the specifications of QUNMAO 43-inch L-type Android inquiry machine and can be used as configuration reference for information inquiry terminals in government affairs hall and public service hall. The K-type structure is similar, but the specific size drawing, interface layout and peripheral space need to be confirmed by QUNMAO.
| Rated voltage | AC110-220V | Standby power | ≤ 1W |
|---|---|---|---|
| Rated power | ≤ 85W | Use case | Indoor |
| Work environment | 0℃~55℃ / 10%RH~90%RH | Storage Environment | -5℃~60℃ / 10%RH~90%RH |
| Package contents | 43 inch capacitive touch Kiosk × 1, power cord × 1, remote controller × 1, WiFi antenna × 1, warranty card × 1 | ||
QUNMAO TECHNICAL DATA TIP
The above is the QUNMAO 43-inch L-type Android query machine example parameters.K-type structureSimilar, but size, interface, peripheral and system options need to be confirmed on a model-by-model basis. For QUNMAO 43-inch L-type complete specification, K-type structure diagram or other 32-85-inch model technical parameters, pleaseContact QUNMAOGet the latest information.
Determined based on query content, single person interaction requirements, viewing distance and spatial conditions
Show QUNMAO actual product pictures and dimensional drawings, showing the fuselage structure, base, screen inclination and maintenance entrance
Horizontal, vertical, wall-mounted; installation forms supported by each QUNMAO model need to be specified
Provide fuselage width, depth and space for maintenance
Confirm touch technology, accuracy and compatibility according to software operation mode
Validation of QUNMAO operating system, processor, memory and storage based on customer application
Confirm network, USB and peripheral connection interfaces as required by the project
Discuss QUNMAO body color, Logo, panel layout and structure adjustment
Describe the maintenance method, component replacement and field maintenance conditions of the actual model of QUNMAO
| Size section | TYPICAL APPLICABLE LOCATION | Type selection concerns |
|---|---|---|
| 32-43 inches | Community service center, window side auxiliary inquiry, space limited area | Small footprint, close operating distance and concentrated touch range |
| 55-65 inches | The entrance of the government hall, near the guide desk, and the main inquiry area. | Both visual distance and operation convenience |
| 75-85 inches | Large government hall, public service complex, public information exhibition area | Long-distance visibility, multi-person viewing at the same time, installation space and load-bearing |
Attention to Writing
The difference between the K-type and the L-type should be based on the actual structure of QUNMAO. Do not assert that a certain structure is more suitable for wheelchair users or more space-saving without verification. Large size models should not be directly advertised as "better experience", should explain its applicable content and installation conditions. Do not default QUNMAO 32-85 inch full range with the same system, interface and peripheral options.
QUNMAO Query MachineNot an isolated display terminal, but an information portal in the lobby service process. It undertakes standardized inquiries, and complex business is still undertaken by the guide desk and window.
Visitors enter the lobby
Select language or service category
Enquiry Guide
View materials and window locations
Go to service area or transfer to manual
The most important questions for system integrators are whether QUNMAO equipment can run my application, access my system, and who is responsible for which layer. The following is used to clarify boundaries, not to promise "seamless docking".
Configure according to customer's software environment QUNMAO Query Terminal, and verify the display, touch, networking and peripheral adaptation in the prototype stage.
Unless there is clear product evidence, do not write "seamless connection to all government systems", "built-in complete government software" or "access without development".
| Hierarchy | Need for clear responsibilities |
|---|---|
| QUNMAO Query Machine Hardware | Equipment configuration, structure, interface and factory test scope |
| Query Application | Software suppliers, licensing, functionality and compatibility |
| Information Content | Content Provider, Reviewer and Update Process |
| Business System Interface | Interface authorization, development, testing and exception handling |
| Project Operations and Maintenance | Equipment maintenance, software upgrade, account and permission management |
Government projects involve public use, personal information and long-term operation. The following should be used as a project procurement check and not as an unverified compliance commitment.
Compliance Tips
Compliance requirements need to be combined with destination markets,QUNMAO Device Model2. Application software and on-site installation shall be jointly confirmed, and cannot be guaranteed only by touch screen or fuselage structure.
QUNMAO Publicly Emphasize OEM/ODM/CKD/SKD 合作Design customization, quality control and technical support. The following capabilities can be used as the basis for cooperation in the public service inquiry machine project, and the specific scope is subject to the project quotation and contract.
QUNMAO body color and Logo customization.
QUNMAO screen size and hardware configuration confirmation.
QUNMAO structure, interface location and peripheral installation space evaluation.
QUNMAO prototyping and customer software testing.
QUNMAO configuration list, packaging and delivery document confirmation.
Conformance requirements for QUNMAO batch equipment.
QUNMAO spare parts, maintenance data and after-sales responsibility agreement.
OEM / ODM / CKD / SKD and other cooperation methods, the specific scope of application needs to be confirmed before quotation.
Learn more about QUNMAO OEM/ODM customization →
Attention
This section does not directly apply certification, warranty or performance parameters from other QUNMAO product pages to the inquiry machine. The delivery date, minimum purchase quantity and warranty shall be subject to the quotation and contract of the project.
Government projects are usually not a one-time purchase, but involve prototype, pilot, batch and operation and maintenance handover. The following six-step process is used to help the purchaser determine the project's implementability.
Country, scenario, quantity, software environment and peripheral requirements.
Installation location, floor space, power supply, network and passenger flow path.
QUNMAO dimensional drawings, hardware inventory and appearance scheme.
Test QUNMAO query flow, display effect, touch and software compatibility.
Agreed QUNMAO packaging, transportation, configuration consistency and acceptance data.
Clarify QUNMAO training, spare parts, troubleshooting and after-sales contact.
Whether it is easy for the user to find the target information
Does the application display correctly at the target resolution
Whether the touch operation and networking meet the project requirements
Whether installation and maintenance on site are convenient
Whether content update and fault responsibility are clear
Are multilingual and accessibility needs met
Get prototype testing and project support →
The following four angles are directly related to the procurement decision of the government inquiry machine, and each point needs to be matched with evidence, such as photos of QUNMAO's actual inquiry machine, structural drawings, test records or project information.
QUNMAO commercial display hardware development and manufacturing positioning.
QUNMAO screen, system and appearance structure customization capabilities.
Attention before release
Plant size, failure rate and number of cases without evidence are not recommended as the core selling points of this article. The certification display at the enterprise level cannot be directly written as a QUNMAO query machine that has all the certifications.
The answers to the following questions are based on the real product information of QUNMAO, and the part involving software functions shall be confirmed with the software party.
QUNMAO K-type and L-type inquiry machines cover the range of 32-85 inches, but whether the specific model covers the full size needs to be confirmed by model. Please contact QUNMAO for the complete size chart.
QUNMAO 43 inch L type inquiry machineBased on Android 11.0, it supports installing third-party APKs. Need to provide application type, resolution, touch and peripheral requirements, QUNMAO can cooperate with prototype verification.
QUNMAO provides query machine hardware platform, pre-installed Display software. The query application, content and business system interface are usually provided by the software or project side, and the scope of their respective delivery needs to be clarified before the project starts.
QUNMAO Support OEM/ODM Discussion, including body color, Logo, panel layout and structural adjustment. The specific customizable scope must be confirmed before providing a quotation.
The peripheral configuration depends on the specific QUNMAO model and architecture.Printer, scanner or card readerSuch peripheral configurations need to be confirmed model by model. QUNMAO 43-inch L-type inquiry machine provides HDMI, USB and audio interfaces.
Screen height, tilt angle, operational reach, font and contrast, local accessibility requirements, and site installation conditions are required.
QUNMAODimensional drawings, bill of materials, and interface specifications for the corresponding model are available. Applicable certification documents must be confirmed based on the specific model and target market.
Prototype and batch delivery date, spare parts list, warranty scope and after-sales contact, to be in. QUNMAO PROJECT QUOTATION AND CONTRACTclear in.
The query machine can be usedLine up and call, guide desk, information release and other system collaboration, but who provides the interface and how to connect need to be clear in the project responsibility boundary. QUNMAO is responsible for hardware platform and prototype verification coordination.
It is necessary to confirm the requirements such as login and exit, session cleaning, data storage location, background permissions, identity authentication, log audit and network isolation, etc., subject to the destination market regulations and project plans.
QUNMAO 43-inch L-type complete technical parameters, K-type structure diagram or other 32-85-inch model specifications, pleaseContact QUNMAOGet the latest information.
In order for QUNMAO to give an executable configuration proposal, it is recommended that the purchaser prepare the following information before communicating the project.
For QUNMAO 43-inch L-type complete specification, K-type structure diagram, other 32-85-inch model parameters or project configuration list, pleaseContact QUNMAOGet the latest technical information.
QUNMAO can cooperate with prototype verification, software adaptation testing, appearance customization evaluation and batch delivery planning.
Get QUNMAO information query machine product information, prototype testing and project configuration suggestions, welcome to contact our team.
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