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Release date: 2026-10-12
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During lunch, dinner and weekend peak periods, the entrance to the restaurant needs to handle three things at the same time: new guest registration, parity consultation and seating arrangements. The QUNMAO restaurant queuing and calling machine scheme revolves around the connection between the entrance number taking, the display of equipotential information and the number calling and seating, helping the store to organize the reception process more clearly.
Boundary Description
A clear distinction needs to be made between "reducing the burden of registration and communication" and "shortening the actual waiting time", which are not the same thing. Reducing loss and improving table turning are business objectives, and should not promise a fixed improvement ratio-table turning effect also needs to be verified in combination with table arrangement, meal duration, table clearing speed and service process.
QUNMAO number picking machine does not directly lift the turning table, but it can reduce the confusion at the door, reduce the number passing, and speed up the seating connection, thus providing support for the turning table management.
The plan is based on five links, covering the complete link from customer registration to seat confirmation. The software capability boundary of each link needs to be confirmed with the software party before the project starts.
Customer in QUNMAO Touch TerminalSelect number of diners or table type; whether these options are available depends on the companion software solution.
By configuring Thermal Printing ModuleOutput number receipt; two-dimensional code and other electronic voucher methods are discussed as optional integration requirements.
Allele area displayDisplay the queue number, current call number, or other information confirmed by the software to be available.
The reception personnel shall perform calling, re-calling or over-calling processing through the supporting operation interface, and the specific functions shall be subject to the software scheme.
Complete seating confirmation, so that the staff side and the display side are in the same queue state.
The real challenge during the peak period is not "whether you can pick up the number", but the continuous processing capacity when multiple groups of customers arrive at the same time.
Important Notice
Calling rules, queue status, voice broadcast and cross-device synchronization are determined by specific software and integration solutions and cannot be based solely on QUNMAO touch hardware assumptions. The queue synchronization and abnormal recovery capabilities under peak concurrency are also subject to the software solution.
Different equipment undertakes different tasks in the restaurant project. The following table helps the purchaser to quickly determine the role and selection concerns of each type of equipment.
| Product or Component | Scene Role | Procurement Focus |
|---|---|---|
| QUNMAO touch queuing number picking machine | Customer Self-service Registration and Number Pumper | Screen layout, operation flow, touch experience, system compatibility, multi-language support |
| QUNMAO vertical number picking machine | Restaurant entrance deployment | Floor space, appearance, base stability, routing and maintenance space |
| Thermal Printing Module | Output Queued Voucher | Paper roll specifications, paper change mode, drive and paper shortage prompt, continuous ticket issuing capability |
| Call display | Display current call number and queue information | Installation method, visual distance, brightness, and software display adaptation |
| Staff operation end | Manage the calling and seating process | Confirm equipment form and operation authority by software vendor or project party |
The following parameters are based on QUNMAO 10.1 inch Android Kiosk specifications and can be used as a reference for the basic configuration of the number picking terminal at the entrance of the restaurant. The specific project configuration, optional modules and quotation scope shall be subject to the version confirmed by QUNMAO product team.
| Use case | Indoor | Rated voltage | AC110-220V |
|---|---|---|---|
| Standby power | ≤ 1W | Rated power | ≤ 26W |
| Work environment | 0℃~55℃ / 10%RH~90%RH | Storage Environment | -5℃~60℃ / 10%RH~90%RH |
| Package contents | 10.1 inch kiosk × 1, power cord × 1, remote controller × 1, WiFi antenna × 1, warranty card × 1 | ||
80mm thermal printer life, ticketing speed, paper shortage tips
10.1 inch capacitive touch response, interface level, multi-language support
Occupation, base stability and routing mode of vertical number picking machine
Screen size, brightness and visual distance
Heat dissipation, continuous operation, power-on self-start, restart recovery
Paper change mode, spare parts replacement, fault prompt, maintenance lock
Attention to Writing
"Queuing machine" describes the purpose, "vertical number machine" describes the form, the two may be the same QUNMAO equipment, should not be deliberately written as two sets of unrelated systems. Kiosk parameters Android QUNMAO 10.1 inch can be written as sample configurations, but they cannot be written as uniform parameters for all restaurant queuing machine models. The specific queuing machine model, printer configuration and software functions still need to be confirmed by the QUNMAO product team.
QUNMAO provides a configurable hardware platform rather than a single fixed model. The differences in focus between single-store, chain and integrator projects are obvious.
One of the most concerned issues for overseas B- side buyers is whether QUNMAO can supply according to the project requirements. Customization and integration can be discussed in the following five directions.
Body color, brand Logo, shell structure and installation form.
Screen size, system platform, interface and peripheral mix.
Cooperate with the software to test different languages, fonts and operational layouts.
Confirm the software running environment, printer driver, display output and communication mode.
Clearly provide hardware, pre-installed software, test coordination or complete integrated delivery.
OEM / ODM / CKD / SKD and other cooperation methods, the specific scope of application needs to be confirmed before quotation.
Learn more about QUNMAO OEM/ODM customization →
Scope of responsibility
Hardware, queuing software, installation services and subsequent operation and maintenance can be undertaken by different partners. The scope of delivery for QUNMAO, software vendors, integrators and restaurant operators should be defined prior to the start of the project.
Transforming hardware capabilities into business results that buyers care about, expressed in the form of "target-action path-verification indicators", is easier to be accepted by buyers than vague slogans.
| Business objectives | Path of action | Recommended validation metrics |
|---|---|---|
| Reduce peak churn | Customers can clearly see the queuing state after taking the number, reducing repeated inquiries and anxiety to leave the team. | After taking the number, the departure rate, the number passing rate, and the stay time in the equal area. |
| Improve peak reception efficiency | Organize registration, allele information and call process | Registration time, manual operation times, front desk consultation times |
| Support Seat Process Optimization | Coordinate with table-type team, call and seat confirmation | Time from table ready to seat, response time to call, processing time |
| Support platform turnover management | Seat confirmation is synchronized with queue status to reduce empty table waiting | Table Ready to Seat Time, Seat Interval after Table Clearing |
| Promoting chain standardization | Fixed QUNMAO equipment configuration, installation specification and training process | Single-store deployment cycle and configuration consistency |
| Control project maintenance costs | Clarify consumable replacement, spare parts and fault responsibilities | Maintenance time, spare parts cost, maintenance man-hours |
Key logic
QUNMAO number picking machineDon't lift the platform directly. It reduces confusion at the door, reduces number crossing, reduces repeated customer inquiries, speeds up seating connection, and makes the queue status more consistent with the table status, thus providing support for table turning management. Therefore, this page suggests that "lifting the table" should be expressed as "supporting smoother seating connection and table turning management", which does not imply that installing a number picking machine can automatically improve the table turnover of the whole restaurant.
Overseas purchasers focus on four things: whether the demand is clear, whether the prototype is verified, whether the batch is consistent, and whether there is someone responsible for the after-sales. It is recommended to proceed in four stages.
Number of stores, site layout, target country, software solution, language, peripherals and budget.
Check the QUNMAO 10.1 inch Android Kiosk's touch operation, printing, call number display, network exception handling, restart recovery, and continuous use performance.
Fixed QUNMAO configuration list, installation instructions, equipment identification, packaging requirements and acceptance criteria.
Clarify QUNMAO warranty coverage, remote support, consumable liability, spare parts list, maintenance methods and software support attribution.
Get prototype testing and after-sales support →
10.1 inch kiosk × 1, power cord × 1, remote controller × 1, WiFi antenna × 1, warranty card × 1
Maintenance lock can be opened, easy to maintain the power supply and circuit board
Net weight 12KG/gross weight 13KG (including base bracket)
0 ℃ ~ 55 ℃, humidity 10% RH ~ 90% RH
-5 ℃ ~ 60 ℃, humidity 10% RH ~ 90% RH
AC110-220V, standby power ≤ 1W, rated power ≤ 26W
Warranty Caliber Tips
QUNMAO website mentions quality control, prototype verification related support and overseas after-sales capabilities, which can be used to expand supplier support content. However, the warranty caliber displayed by different materials is not consistent. It is not appropriate to write down the unified warranty period on this page. It should be based on the selected one. QUNMAO ModelThe contract agreement shall prevail.
The following four angles are directly related to the restaurant queue project to avoid piling up corporate propaganda that has nothing to do with the restaurant scene.
QUNMAO has the foundation of commercial display and touch terminal product lines, and can discuss solutions around Kiosk and display terminals.
QUNMAO supports OEM/ODM and project configuration, covering appearance, hardware combination and delivery method.
From QUNMAO prototype testing to batch delivery, it can be phased in accordance with the pace of the project.
QUNMAO provides technical support for overseas projects and collaborations related to spare parts planning.
Attention before release
This page uniformly uses QUNMAO as the main brand and avoids mixing with other brand names. Enterprise-level certification display, can not be directly written as a QUNMAO number machine has all the certification. Specific figures such as plant area, number of employees, delivery time and failure rate will only be used when internally verified and applicable to the project. The parameters of the QUNMAO 10.1 inch Android Kiosk can be used as an example, but they are not a substitute for project-specific model confirmation.
The answers to the following questions are based on the actual product capabilities of QUNMAO, and the parts involving software functions need to be confirmed with the software party.
QUNMAO 10.1 inch Android Kiosk is based on Android 11.0, supports third-party APK installation, and can be integrated with existing queuing software discussions. The system version, interface data and peripheral requirements shall be provided to confirm the adaptation range.
QUNMAO 10.1 inch Android Kiosk 可选配80mm thermal printer. Whether it is included in the quotation shall be subject to the QUNMAO project configuration list.
QUNMAO Support OEM/ODM Discussion, including appearance, Logo, color, hardware configuration and installation form. The specific customizable range needs to be confirmed before quotation.
QUNMAO 10.1 inch Android Kiosk Support English/multi-language mode. Multi-language interface content is usually provided by the software side, QUNMAO can be used to display and print tests.
The available flow in case of disconnection depends on the queuing software scheme. QUNMAO can cooperate with software vendors to discuss offline operation and queue state recovery mechanisms.
Can be discussed first QUNMAO Prototype and Pilot Store ValidationAfter the verification is passed, the batch configuration and delivery date will be determined.
The selected QUNMAO model is applicable to the compliance documents of the target market, which should be confirmed according to the specific model and should not be directly replaced by the certification information at the enterprise level.
Who is responsible for the hardware, software, consumables and third-party accessories, respectively, in QUNMAO Contract and Project Responsibility Boundaryclear in.
Get QUNMAO queuing terminal product information, prototype test and project quotation, welcome to contact our team.
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