Service Hotline:

+8615920011166

en en

Kiosk self-service terminal solutions

Hospital Queuing and Calling System Solution_Queuing and Calling Machine_Number Punch Machine-QUNMAO Qunmao

Release date: 2026-10-10 Clicks:0
QUNMAO · Hospital Queuing System Solution

Hospital queuing systemSolution

Queuing TerminalLet patients self-help check in and pick up their numbers, check and wait for treatment, and self-help recovery after crossing the numbers, leaving nurses to those who really need help.

✓

According to the floor and clinic level deployment, do not have to spread the whole hospital at one time.

✓

Retain the existing call/HIS system and add only the front-end terminal.

✓

1 set minimum order, standard model 2 weeks delivery period, can be piloted first

CE / FCC / 3C certification QUNMAO self-developed machine Support OEM/ODM
医院门诊大厅排队叫号终端部署效果图
Check-in Number, Waiting for Clinic Inquiry, Number Recovery
01-The current situation of outpatient queuing.

Triage tables, waiting areas and corridors, the problem is "duplication"

What the hospital queuing system needs to solve is not whether there are enough equipment, but the repeated waiting and inquiry of these three types in the patient's visiting rhythm.

01

The triage table is surrounded by repeated inquiries.

"Where to report for duty, the first few people, where is the clinic"-the nurse's time is occupied over and over again, and patients who really need help have to wait in line instead.

02

Waiting rhythm opaque

The patient missed the call after going for examination and taking medicine. The manual shouting cannot be heard clearly. The more people gathered at the door of the clinic, the order and experience dropped together.

03

Patients with repeated reentry

I don't know what number to wait for and how long to wait. I can only go back and forth between floors to confirm, go to the wrong floor, miss the call and start all over again.

Give repetitive inquiries to the terminal,Leave the nurses to those who really need help.。

02 · Patient Visit Process

After reporting for duty, there will be a queue call terminal relay at every step.

From self-service check-in and number-taking to entering the clinic, patients complete check-in, inquiry and number-passing recovery on the terminal without interrupting the rhythm of medical care.

1

Report to get number

Registered/reserved patients brush their ID cards, medical insurance electronic certificates or electronic health cards at the terminal, and the system automatically allocates waiting serial numbers, prints number paper or signs in electronically.

2

Waiting for Inquiries

Check the current serial number and the number of people waiting at the queuing and calling terminal on the floor. You know fairly well that you don't have to stay at the door of the clinic.

3

Call Reminder

The terminal synchronously displays the call information and voice broadcast, so that patients can wait at ease and no longer worry about missing out.

4

See a doctor

After calling the number, enter the clinic with the number paper or electronic sign-in, and the medical information will be connected by the doctor.

The patient is not present (passing the number) → Self-service recovery of any terminal → Back to Waiting Queue

The restored ranking rules are configured according to the hospital system, and no manual intervention is required on the terminal side.

On-site registration and payment are borne by the window or self-service registration payment equipment. This plan focuses on queuing after reporting for duty.

排队叫号终端打印的报到号纸样张
03 · Scenario Configuration and Delivery Boundaries

Three sets of scenes, from the hall to the clinic entrance

According to the point selection number, according to the scene matching function, first with the most needed scene pilot, and then gradually spread out.

门诊大厅排队叫号取号机部署场景
A. Outpatient Hall

Hall entrance check-in number

Recommended model:QM-PT22(21.5 ″)

Deployment location
Hall entrance, next to the registration area
Core features
Check-in number, department selection, call information display, voice broadcast
Optional
80mm thermal printingScan the QR codeID card/NFC card reader
楼层分诊台排队叫号终端部署场景
B. Floor triage

Floor triage table replacement

Recommended model:QM-PT16(15.6 ″)/ QM-PT19(18.5 ″)

Deployment location
Next to the triage table on each floor
Core features
Check-in at this level, inquiry of waiting number and department guidance
Optional
Scan the QR codeCard reading (subject to the support of the selected model)
诊室门口排队叫号终端部署场景
C. Clinic/Clinic Doorway

Self-help recovery at the door of the consulting room

Recommended model:QM-PT10(10.1 ″)/ QM-PT13(13.3 ″)

Deployment location
Clinic, laboratory, imaging door
Core features
Before diagnosis, scan code to report for duty, self-help recovery after passing the number, call number display
Optional
Scan the QR code

About the distribution:The specific number of units and points, combined with the daily outpatient volume, peak concurrency and floor line to determine. Key projects provide door-to-door surveys, and small-batch projects can be remotely surveyed through floor plans and site photos,Contact Uscan be arranged.

Not sure how to set up the spot? Tell us about the structure of the outpatient building and we will give some suggestions.

Get Point Recommendations

Delivery boundary: what we provide and what needs to be matched by the hospital/integrator

compositionDoes QUNMAO provideDescription
Queuing TerminalProvide10.1 "-21.5" five-gear complete machine, with models selected according to scenes
Number-calling information screen at the door of the clinicProvideFor the same series terminal, the installation method is subject to the model
Calling background softwareOptionalYou can use our backstage or keep your existing system. Choose one of the two.
Voice broadcastProvideTerminal built-in loudspeaker; Lobby amplifier level broadcast
HIS dockingDepending on the projectProvide interface joint debugging, which requires the cooperation of HIS manufacturer of the hospital, and the docking method shall be subject to the actual project.
Lobby Comprehensive Information Display ScreenOther product linesOptional, welcomeContact UsUnderstanding the corresponding products
Server, cabling, power amplifierDoes not containCustomer-owned or supported by integrator
04 Why Choose QUNMAO

One terminal solves one layer of scenarios, and one supplier is equipped with the whole hospital.

From hardware customization to project delivery, QUNMAO minimizes the selection and docking costs with its complete machine self-research and OEM/ODM capabilities.

Qi

Five-gear size one supplier to complete

From the door of the clinic to the hall, 10.1 "-21.5" is the same series of complete machines and the same maintenance method, making project docking, spare parts and after-sales more worry-free.

open

Don't lock up your software

Android 11 opens APK installation, can dock the existing calling software, does not force the system to be changed, and the hospital IT is autonomous and controllable.

hand over

Project delivery-friendly

Support OEM/ODM, Logo screen printing, APK pre-installation, boot screen customization, integrators can be directly used for project delivery.

05 · Hospital Scene Capability

Designed for high-frequency contact, multi-person rotation scenarios

Suitable for aging, easy maintenance, privacy protection and network flexibility are the basic skills of hospital queuing and calling terminals.

old

Suitable for aging operation

G G capacitive touch, anti-touch; Large character mode and voice prompt are provided with the matching calling software, and elderly patients can operate independently.

Net

Easy to clean and durable

Front tempered glass, metal body with back cover lock, suitable for outpatient high-frequency contact environment, cleaning and maintenance without disassembling the machine.

Secret

Privacy protection

By default, the matching calling software does not retain patient information at the terminal. The receipt can be configured for desensitization, and sensitive information can be displayed on demand.

card

Card Reading Voucher

Standard scan code; ID card, social security card, NFC, medical insurance electronic certificate and electronic health card are provided according to the optional module, covering the main certificates of outpatient service.

Stable

Stable operation

Paper shortage/paper jam prompt, power failure self-recovery to enter the calling interface, time switch machine, reduce on-site operation and maintenance intervention.

Internet

Network flexibility

Wired/Wi-Fi is preferred; 4G can be used for wiring difficulties in the old hospital area. It is recommended to use VPN.

06 · Model Specifications

10.1 ″-21.5 ″, select size by point

The QM-PT10 model is used as an example to show the detailed parameters; the remaining model core parameters can beContact us to getAll five share the same system and touch platform. For more information, please seeQueuing machine product page。

QM-PT10 10.1寸排队叫号终端产品图
QM-PT10 10.1 "queue call terminal, suitable for clinic entrance, laboratory and imaging department.
Project QM-PT10 reference parameters
Series dimensions/recommended points
QM-PT10 10.1 ″-Clinic Door
QM-PT13 13.3 ″ Report to Diagnosis Area
QM-PT16 · 15.6 ″ · Floor Triage
QM-PT19 · 18.5 ″ · Floor/Lobby Auxiliary
QM-PT22 21.5 "Hall Number
Resolution1024×600
Brightness≥250cd/m²
Installation methodVertical (base stand as standard)
External dimensions/WeightSee the specification for details; net weight 12kg (including base support)
Thermal printing80mm thermal printer (optional)
Card reading/code scanningScan code two-dimensional code; NFC card swiping (optional); ID card/social security card reading module shall be subject to selection.
Speaker/power consumptionBuilt-in dual speakers; rated ≤ 26W, standby ≤ 1W
Common specifications: Android 11 / RK3566 quad-core 1.8GHz / 4GB 32 GB/G capacitor 20-point touch/Wi-Fi cable (4G optional)

The above are the QM-PT10 reference parameters, the resolution, brightness, size and weight of other models are welcomeContact UsGet full specifications for five models.

07 · Implementation and Service Guarantee

From demand communication to nurse training, five-step delivery

On-site survey of key projects and remote survey of small batch projects; Special personnel will follow up the whole process of arrival, installation, joint dispatch and training.

1

Requirement communication

Clarify outpatient service structure, calling process and docking requirements

2

Point recommendations

Key projects door-to-door survey, small batch remote survey

3

Arrival Installation

When the whole machine arrives, complete the installation and power-on commissioning by point.

4

Joint debugging and integration

Cooperate with the hospital's HIS/number-calling manufacturer to complete the joint adjustment of the interface.

5

Training acceptance

Information department and guidance nurse training, officially put into use

Warranty

The warranty is optional for 1-3 years, and the specific number of years is subject to the contract to ensure long-term stable operation.

24 hour phone response

After-sales telephone can be contacted throughout the day, the first time to respond to repair and use problems, reduce downtime.

Remote Operations and Maintenance

Support to view the terminal online status, remote restart, remote update APP, reduce the number of on-site operation and maintenance.

Certification qualifications

The whole machine has CE / FCC / 3C certification, and can provide relevant information according to the project needs.

Consulting Certification Information

Similar Scene Consultation

Hospital outpatient service, bank outlets, government service hall and other public service scene queuing demand, welcome to communicate the reference plan.

Contact Us

Customization capability (OEM/ODM)

排队叫号终端 OEM ODM 黑白机身定制

White/black body, Logo screen printing, APK pre-installed, boot screen customization, the whole machine is customized according to project requirements.

08 · Frequently Asked Questions

On docking, customization and delivery, common questions are clear once and for all.

Can we connect our existing calling software/HIS?

Provide interface documents and technical support. The joint debugging requires the cooperation of your HIS manufacturer. The docking method is subject to the actual project. Specific requirements for coordination canContact UsAssessment.

Can we pre-install our own APP, change Logo and boot screen?

Support third-party APK, OEM/ODM, Logo screen printing, boot screen customization, and configure according to project requirements. For details, please referQueuing TerminalThe product page.

What about the point where there is no network cable in the old courtyard?

Built-in Wi-Fi; 4G can be used as a backup network for difficult wiring points, and it is recommended to use it with VPN.

printer paper shortage, paper jam?

There is a prompt on the screen that there is no need to disassemble the machine for paper change in the pull-out paper bin (subject to the structure of the selected model).

Where is patient data?

The matching calling software does not retain patient information at the terminal by default, and the data is called by the hospital HIS interface and managed by the hospital side.

MOQ and delivery date?

1 set minimum order, standard model about 2 weeks delivery period, can be piloted first.

How long is the warranty and how to repair it if it breaks down?

The warranty is optional for 1-3 years, subject to the contract; 24-hour telephone response to support remote operation and maintenance.

Can you pilot a few first?

Support small batch pilot, verify and then expand, reduce project risk.

Obtain Selection Scheme

Tell us about your outpatient building structure and the existing calling system, and we will contact you as soon as possible and provide suggestions for point configuration.

Service Hotline:+86 13714317162

Online message:https://www.szqunmao.cn/contact-us.html

Email:info@szqunmao.com

Official website:www.szqunmao.cn

Address: Floor 6, Building A, No.3, North District, Shangxue Science and Technology City, Xinxue Community, Bantian Street, Longgang District, Shenzhen

Get the plan

Previous: Not yet.

Return to list

Next article:Bank Queuing Call Machine Solution