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Published: 2026-10-16
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Supermarket self-service inquiry machine solution: commodity price inquiry, floor shelf navigation, promotion display, cloud unified management
QUNMAO Qunmao Source Factory provides chain supermarkets, shopping centers and retail system integrators with an integrated self-service inquiry terminal scheme of "terminal hardware inquiry software content management platform system docking and deployment after sales". It supports OEM/ODM customization and can be smoothly expanded from prototype pilot to large-scale deployment in many stores.
This plan focuses on the four core issues of "customers can't find the goods, guide repeated answering questions, slow promotion update and difficult unification of multiple stores" in the business super scene, and is provided by QUNMAO Qunmao.horizontal inquiry machinewithVertical self-service terminalTwo types of terminals, combined with query software and cloud CMS, help customers to the high-frequency, repeated commodity and location consultation to the self-service terminal to complete.
With the touch inquiry all-in-one machine as the entrance, it covers commodity price inquiry, shelf location guidance, floor navigation and promotion display, and is suitable for supermarkets, hypermarkets, shopping centers and convenience chains.
Chain supermarket groups, commercial complex operators, retail system integrators (SI), regional distributors and brands can all purchase according to the project or brand cooperation model.
Terminal equipment, peripheral modules, query and navigation software, CMS background, POS/ERP docking, installation and debugging, personnel training and after-sales support.
In the communication with retail customers, QUNMAO Qunmao summarized the typical demands of Shangchao self-service inquiry, and gave the corresponding solution capabilities one by one:
QUNMAO Qunmao supermarket self-service inquiry machine scheme adopts the "terminal layer-network layer-platform layer-business system layer" four-layer architecture, each layer decoupling, easy to flexibly cut according to the size of the store.
Industrial-grade motherboards and power supplies, touch screens, sheet metal bodies and peripheral modules support long-term continuous operation and thermal design.
Query interface, navigation module, advertising playback, local cache and multi-language switch, interface and functions can be customized according to the brand VI development.
Group management of multi-store terminals, regular release of content, abnormal alarm and remote maintenance, reduce the pressure of headquarters operation and maintenance.
Each module is designed according to "function-implementation-customer value" and can be combined according to the needs of the store.
| Functional module | Function Description | Implementation method | Customer value |
|---|---|---|---|
| Commodity Price Inquiry | Customers search or scan commodity bar codes through keywords to view prices, specifications and shelves | Access to commodity library/price system, external barcode scanner | Reduce repeated Q & A, price information transparent |
| Floor shelf navigation | Show floor plans, category zones, and direct to target shelves or service points | Electronic map category/shelf coordinate configuration | Shorten the time to find goods and improve the shopping experience in hypermarkets |
| Promotion and Advertising Display | Standby carousel advertising for promotional goods, new products and brands, supporting regular loading and unloading | CMS unified editing, distributed by store group | Promotional landing fast, and can open up brand advertising space |
| Members and Coupons | Scan code to bind members, receive coupons, print discount receipts or route receipts | Docking member system, external thermal printer, code scanning module | Increase member reach and promote re-purchase. |
| Multi-language interface | Interface language a key switch, adapt to the multi community and tourism business circle | Multilingual UI and Content Pack Customization | Service customers in different languages, covering overseas stores |
| Remote Management and Statistics | Equipment online monitoring, query hot word statistics, software OTA upgrade | CMS and Equipment Management Platform | Multi-store unified operation and maintenance, data support operation decision-making |
QUNMAO Qunmao provides two types of super-applicable terminals: comfortable standing angleHorizontal (inclined) inquiry machine, and can integrate a variety of peripherals.Vertical self-service terminal. It can be selected separately or deployed in combination in large stores.
K-shaped S-shaped curved metal base, the screen is ergonomically inclined, the standing operating angle is comfortable, suitable for commodity and navigation inquiries beside the entrance, passageway and service desk. The series uses industrial-grade capacitive touch, supports ten-point touch, and supports Windows and Android dual systems.
Vertical touch screen with peripheral expansion can integrate bar code scanning, thermal slip printing, card reading and digital keyboard on demand, which is suitable for scenes requiring "query and output" such as member service, coupon collection and slip output;27 inch modelOptional camera and human body induction, no one to achieve low power standby.
| Store type | Recommended models | Screen size | Touch mode | System | Recommended Peripherals | Deployment location |
|---|---|---|---|---|---|---|
| Community supermarket/convenience chain | horizontal inquiry machine | 32 inches | Capacitive touch | Android | Barcode scanner | Entrance, beside the cashier area |
| large supermarket chains | Horizontal + Verticalcombination | 32-43 inches | Capacitive/Infrared | Android / Windows | Scanner, thermal printer | Entrance, Main Passage, Service Desk |
| Shopping Center Supermarket/Complex | HorizontalorVertical navigation terminal | 43-55 inch (can be customized to larger size) | Capacitive touch | Windows | Printer, card reader | Elevator entrance and atrium of each floor |
| Member Services/Coupon Zone | Vertical self-service terminal | 21.5 / 27 / 32 inch | Capacitive/Infrared | Android / Windows | Code scanning, slip printing, keyboard, camera (optional) | Member service desk, customer service area |
Note: The above is a typical configuration proposal for QUNMAO Qunmao. The specific dimensions, peripherals and systems are subject to the store survey and final confirmation plan.
| Parameter item | Specification description |
|---|---|
| Series Model | QM-C32XJ / QM-C43XJ / QM-C49XJ / QM-C55XJ |
| Screen size | 32 / 43 / 49 / 55 / 65 / 75 / 85 inch, support custom size |
| Touch Type | Industrial capacitive touch screen, ten touch, response time <5ms |
| Display resolution | 1920 × 1080 Full HD;43 inches and above support 4K(3840 × 2160) |
| Brightness/Contrast | 350CD/m/1200:1, viewing angle 178/178 |
| Screen tilt angle | Ergonomic tilt design, optional viewing angle of about 30 °-45 ° |
| Operating system | Windows 10/11 IoT or Android 11, dual system optional |
| Processor | Intel Celeron J4125 quad-core, optional Core i3/i5; Android solution RK3568/RK3588 |
| Memory/Storage | DDR4 4GB/8GB/16GB;SSD 64GB-512GB optional |
| Interface configuration | USB × 4, HDMI × 1, RJ45 × 1, audio interface, expandable serial port/RS232 |
| Network connection | Gigabit Wired WiFi 2.4G/5G Dual Band Bluetooth 4.2, Optional 4G Module |
| Body material | 1.5mm thick cold rolled steel plate, metal brushed spray, tempered glass panel, K-type S-type curved base |
| Operating temperature | -10 ℃ ~ 50 ℃ (storage temperature -20 ℃ ~ 60 ℃) |
| Power supply specifications | AC 100-240V 50/60Hz wide voltage input, power consumption ≤ 150W |
| Certification qualifications | 3C 、 ce 、 FCC 、 RoHS |
| Parameter item | 21.5 / 32 inch vertical terminal | 27 inch inquiry terminal (high matching type) |
|---|---|---|
| Screen form | Vertical screen, 21.5 / 32 inch optional, support for customization | 27 inch touch screen |
| Touch mode | Capacitive/Infrared Touch | Infrared/capacitive touch, outdoor high-brightness screen optional |
| Resolution | 1920 × 1080 Full HD | HD display, interface can be customized |
| Integrated Peripherals | Card reader, encryption keyboard, slip printer, scan code and other optional | Second-generation ID card identification, IC/ID/non-contact card reading, two-dimensional code scanning, thermal slip printing, numeric keyboard, camera, human body induction, speaker |
| Operating system | Android / Windows 可选 | Customized by Project |
| Fuselage and Installation | High-quality sheet metal paint, floor-to-floor wide base | Metal body stable base, optional dustproof and waterproof and wide temperature scheme |
| Power/Operation | AC 110-240V 50/60Hz, support 7 × 24 hours operation | Support 7 × 24 hours continuous operation, human body induction low power standby |
Note: The above is the standard configuration of the product. QUNMAO Qunmao supports a full range of software and hardware customization. The specific specifications are subject to the final confirmation plan. In the business super scenario, modules such as ID card recognition are selected on demand.
Self-service terminals should not be islands of data. QUNMAO Qunmao determines the docking object and data flow direction in the scheme stage, and completes the joint debugging verification in the proofing and pilot stages.
QUNMAO Qunmao advances the project in stages, with clear confirmation nodes for each stage, facilitating customer procurement, store and IT team collaboration.
In the pilot phase, it is recommended that customers and QUNMAO Qunmao jointly set evaluation indicators, such as the frequency of query usage, changes in the number of manual inquiries, popular query categories, etc., to determine whether to expand the scope of deployment.
The following values are summarized from the perspective of customer operation. The specific effect depends on the store size, deployment quantity and content operation. It is recommended that the pilot data prevail.
Commodity prices, shelf locations and floor navigation are self-service, and new customers can quickly locate commodities and service areas.
Repeated inquiries are shared by the terminal, and the guide focuses more on tally and service. Headquarters manages multi-store content through CMS.
The standby screen and query results page can display brand advertising and promotional information; query hot words provide the basis for display and selection.
The terminal is only an entrance, and the real effect comes from whether the data docking is accurate and whether the content operation is continuous. QUNMAO Qunmao simultaneously provides docking and debugging, content configuration training and operation and maintenance support during delivery to help customers use the equipment for a long time.
QUNMAO Qunmao, as a source factory, supports in-depth customization from appearance to software, making it easy for distributors, system integrators and retail brands to build their own product lines.
| Custom dimension | Customizable Content |
|---|---|
| Appearance and brand | Body color (enterprise VI color), surface technology, Logo screen printing or laser engraving, boot screen, packaging |
| Screen and Structure | Screen size, horizontal and vertical screen, tilt angle, base structure, installation method |
| Peripheral Module | Barcode scanner, thermal printer, card reader, camera, human body induction, keyboard, etc. |
| system and software | Android/Windows, query and navigation software, UI interface, multi-language, pre-installed software |
| Cooperation model | OEM, ODM, CKD, SKD, cooperation by project or brand |
From factory quality control to after-sales response, QUNMAO uses a process-based approach to reduce customer procurement and O & M risks.
QUNMAO Qunmao has its own production base with controllable price and delivery date.
Appearance, structure, peripherals, software full-dimensional OEM/ODM.
3C/CE/FCC/RoHS and other information is available to support the target market compliance communication.
Open interface, docking POS, ERP, member and commodity library.
QUNMAO Qunmao supports prototype and small batch ordering. The price is based on specifications, dimensions, peripheral configuration and quantity. Large quantities can be negotiated. It is recommended to order a prototype to verify the software docking and operation habits in the pilot store before placing a batch order.
The prototype can be arranged quickly; the delivery time of the batch order for conventional configuration is generally about 1-2 weeks. For projects involving customization of appearance, structure or software, the delivery date shall be subject to the confirmation scheme and proofing cycle. We will give a written scheduling plan before placing an order.
The whole machine and core components are guaranteed for 1-3 years, according to the model and contract agreement. Non-human damage during the warranty period, QUNMAO Qunmao provides remote diagnosis and parts replacement, and provides lifelong technical support. Spare parts can be configured on demand for high volume orders.
Standard products have 3C, CE, FCC, RoHS and other certification, can provide relevant certificate information. If the destination country has regional certification or labeling requirements (such as PVOC, RETIE, etc.), please inform before placing the order, we will confirm and evaluate in advance.
The whole machine adopts wide voltage input (AC 100-240V,50/60Hz), which can adapt to the power supply standards of most countries and regions. The power cord and plug are configured according to the specifications of the destination country. Please indicate when placing an order.
Supports docking with standard protocols through open interfaces. QUNMAO Qunmao provides interface instructions and joint debugging support during the proofing and pilot phases, first verifying the accuracy of price, inventory and member data in the pilot environment before deploying in batches.
Sure. The interface language, navigation content and startup screen can be customized. Logo can be silk-screen printed or laser engraved. The appearance color can be customized according to the enterprise VI to meet the needs of brand and localization.
The peripherals are uniformly selected by QUNMAO Qunmao and shipped after joint debugging and testing on the whole machine, and installed according to the order configuration. If the customer has a specified model of peripherals, please provide it before placing an order. We will do compatibility verification before confirming the configuration.
The batch order is accepted according to the prototype and specification confirmed by both parties, covering appearance, screen touch, system and peripheral functions. QUNMAO Qunmao completes the aging test and quality inspection before leaving the factory, and can provide installation and commissioning guidelines and acceptance list.
The equipment is installed on the ground or fixed, and can be used after power-on networking. QUNMAO provides installation guidance, remote commissioning and training materials, and can cooperate with the customer's local installation team to complete the deployment when necessary.
Yes, this is the way we recommend it. During the pilot period, the usage habits and data docking will be verified. After confirmation, the same set of configuration and software can be used for batch replication, and multiple stores will be managed through CMS.
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