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Fast food restaurant self-service ordering machine solution_vertical wall-mounted desktop ordering machine_QUNMAO Qunmao

Published: 2026-10-16 Clicks:0

QUNMAO fast food restaurant self-service ordering solution: vertical, wall hanging, desktop full coverage of the self-service ordering machine

QUNMAO (Shenzhen Qunmao Display Technology Co., Ltd.) is a commercial display and self-service terminal source factory with its own complete machine production line. For high-frequency ordering scenarios such as fast food chains, tea and coffee, canteens and food courts, QUNMAO provides an integrated self-service ordering machine solution of "ordering payment and ticketing", covering three forms of vertical ordering machines, wall-mounted ordering machines and desktop ordering machines.

The solution takes hardware as the core and supports OEM/ODM customization. In terms of software, QUNMAO recommended matching ordering software can be used, or customer-owned software can be pre-installed, which is suitable for batch deployment by equipment distributors, system integrators and chain catering purchasers.

Self-service kioskFast food restaurant ordering machinetouch ordering machineScan to payreceipt printingOEM/ODM
QUNMAO Self Order Kiosk Solution for Fast Food Restaurants
3 forms

Vertical · Wall Mounted · Desktop

10.1-43 inch

Desktop to Vertical Full Size Coverage

3-7 days

Standard models are shipped after placing an order

1-3 years

Whole machine warranty, lifetime technical support

Customers and scenarios for self-service ordering machines

QUNMAO's self-service ordering solution is aimed at the ordering, payment and ticketing links of catering stores, matching different forms of fast food ordering machines according to store types and spatial conditions.

Customer typeTypical SceneCore demandRecommended Form
fast food chainLobby entrance, peak hour diversionReduce queuing and improve order efficiencyVertical ordering machine
Tea Coffee/Small Area StoreNarrow passage, side wall of bar countersave floor spaceWall-mounted ordering machine
Counter ordering/cashier assistanceCashier, take-out windowShop assistant order, menu displayDesktop ordering machine
Canteen/Food CourtUnified settlement of multiple stallsCentralized diversion and orderly meal takingVertical ordering machine (multiple side by side)

QUNMAO self-service ordering program to help stores solve four types of problems

peak queuing

Multiple entrances are deployed side by side, self-service ordering diverts queuing passengers and shortens waiting.

Manpower occupancy

The ordering and cashier process is completed by the customer self-service, and the clerk turns to food preparation and service.

Missed orders and incorrect orders

Customers place orders by themselves, and the receipt will be issued simultaneously with the back kitchen to reduce oral communication errors.

Customer order promotion

Pictorial menus, packages and additional purchase content can be displayed in the ordering interface.

Scheme Architecture of QUNMAO Self-service Ordering System

A complete set of self-service ordering solution consists of four layers: ordering terminal, payment, ticket issuing and software background. QUNMAO is responsible for the hardware and system, and the software can be flexibly selected according to the customer's situation.

QUNMAO Fast Food Self Ordering System Architecture Diagram

system composition

Ordering terminal layer

Vertical, wall-mounted, desktop self-service ordering terminal, capacitive or infrared touch screen, Android / Windows system optional.

Payment layer

Payment modules such as code scanning, card swiping area, NFC induction, etc., are selected according to the terminal form; payment channels are opened according to project requirements.

Ticket-out meal floor

80mm thermal receipt printing, body meal outlet, can be docking back kitchen printing and call number to pick up meals.

Software and background layer

QUNMAO recommends supporting ordering software, or pre-installed customer-owned software, and can also interface with third-party ordering, cash register, members and ERP systems.

Ordering service data flow

Customer choice of meal

Touch Browse Menu

Confirm order

Package/additional purchase

Self-service payment

Scan code/swipe card/NFC

Print receipt

Ticket is issued

After the kitchen meal

Order synchronization

Call number for pickup

Orderly meal

division of software and hardware

SegmentProvided by QUNMAOCustomer can choose
Terminal HardwareVertical, wall-mounted, desktop self-service ordering machineShape, size, body color, Logo
Payments & PeripheralsScan code, card reading/NFC (vertical, wall-mounted), 80mm thermal printingCombination selection according to store demand
Operating systemAndroid 11 / Windows 10/11Select by Software Ecology
Ordering softwareRecommended matching ordering software, factory pre-installedUse of own software or third-party systems
System integrationInterface Documentation and Development SupportOrdering, cashier, membership, ERP
After-sales serviceThe whole machine warranty 1-3 years, lifelong technical support, remote assistanceExtended warranty as required

QUNMAO vertical self-service ordering machine configuration scheme

The vertical ordering machine is the main ordering terminal in the hall and canteen of fast food restaurants. The machine body is equipped with a stable base and can be used with electricity without wall modification. QUNMAO offers two configuration versions, touch-sensitive and software-ecological options.

Configuration A:Windows Capacitive Touch Edition (QM-L2226DC Series)

QUNMAO Floor Standing Self Order Kiosk Windows Version

Configuration Features

  • Windows 10/11 system, Intel i5/i7 platform, can install mainstream ordering, membership and marketing software
  • G G capacitive touch, 20 touch, responsive
  • Built-in 80mm thermal printing, automatic paper cutting, stable ticket
  • Scan code/two-dimensional code/NFC payment integration
Parameter itemQM-L2226DC Series
Screen size21.5/32/43 inches
Resolution and brightness1920 × 1080 full HD; ≥ 300cd/m
Touch modeCapacitor G G,20-point touch
ProcessorIntel i5 / i7
Memory/Storage8GB / 16GB;256GB / 512GB SSD
Operating systemWindows 10/11
Payment and PrintingScan code, two-dimensional code, NFC card; 80mm thermal printing
Network and PowerWiFi network port (optional 3G/4G);AC 110-220V
Applicable environmentIndoor, 0-55 °C

View details of QUNMAO vertical self-service ordering machine (21.5/32/43 inches) →

Configuration B:Android infrared touch version (QM-2225DC / 2725DC / 3225DC)

Configuration Features

  • 10-point infrared touch, support gloves operation, suitable for long-term high-frequency use
  • Industrial motherboard, Android 11 / Windows dual system scheme, 7 × 24 hours continuous operation design
  • The fuselage integrates code scanning window, card swiping area, NFC sensing area and dining outlet.
  • Cold-rolled steel plate body tempered glass panel, while supporting floor vertical and wall mounting
QUNMAO Floor Standing Self Order Kiosk Android Infrared Version
Parameter itemQM-2225DCQM-2725DCQM-3225DC
Screen size21.5 inches27 inches32 inches
Resolution1920 × 1080(FHD)
Brightness250cd/m²300cd/m²350cd/m²
Touch modeInfrared touch, 10-point touch
ProcessorRuixin Micro RK3568 Quad-Core (Intel Platform Optional)
Memory/Storage2GB / 16GB2GB / 16GB4GB / 32GB
Operating systemAndroid 11 / Windows (select as needed)
External interfaceUSB × 4, RJ45 network port, serial port, audio, power port
Payment and MealCode scanning window, card swiping area, NFC sensing area (customizable); The body is integrated with the dining outlet and can be equipped with receipt/label printing.
Power and EnvironmentAC 220V, power consumption of the whole machine ≤ 120W;0-40 ℃ (wide temperature/high brightness scheme is optional)
Applicable scenariosSmall area storesMainstream storesLobby Main Entrance

View details of QUNMAO self-service ordering machine QM series (21.5/27/32 inches) →

How to choose between two vertical configurations

Contrast ItemConfiguration A(Windows Capacitor Edition)Configuration B(Android infrared version)
Software ecosystemNeed to run Windows ordering/cash register softwareAndroid order software, or choose Windows on demand
Touch ExperienceCapacitive touch, 20 pointsInfrared touch, 10 o'clock, can wear gloves
Size range21.5/32/43 inches21.5/27/32 inches
Installation FormLanding verticalFloor vertical or wall hanging
More suitableLarge screen brand display, complex software environmentChain mass deployment, demand for food outlets and multiple payment areas.

More vertical ordering machine models and parameters can be viewed QUNMAO vertical self-service ordering machine (21.5/32/43 inches) with QUNMAO Self-service ordering machine QM series (21.5/27/32 inch)。

QUNMAO wall-mounted self-service ordering machine configuration scheme

The wall-mounted ordering machine is fixed on the wall through the metal wall bracket, saving floor space and suitable for small-area stores, narrow passages and side walls of the bar counter. The QUNMAO wall mount scheme is based on the QM-2225DC series wall mount version, and the configuration is the same as that of the vertical version B.

QUNMAO Wall Mounted Self Order Kiosk Installation

Scheme advantages of wall hanging ordering machine

  • Save floor space, narrow-channel stores can also deploy self-service ordering.
  • The metal bracket is stable in load bearing, and the wall surface is installed firmly and reliably
  • The position of the food outlet and the payment area is adjustable, in line with ergonomics.
  • Same hardware platform as vertical version B, easy to mix deployment and unified operation and maintenance

On-site confirmation before installation

Confirm ItemDescription
Wall conditionsConfirm the wall bearing and fixing method, use QUNMAO supporting metal wall bracket
Power ReservationAC 220V, power consumption ≤ 120W, reserved power point on wall surface
Network ReservationReserved RJ45 port or WiFi coverage
Operation area lineConfirm the position of customer station, food pick-up port and payment area to avoid blocking the passage.

Matching menu display screen (optional)

When you need to add menus and promotional displays to the ordering area, you can match them. QUNMAO 55 inch wall mounted digital advertising machine (QM-C55XJ-BG), support 4K display, 7 × 24-hour operation and CMS remote content release, Android / Windows dual system optional, realize the linkage between ordering terminal and menu display.

View QUNMAO wall-mounted ordering/menu screen scheme (QM-C55XJ-BG)→

QUNMAO desktop self-service ordering machine configuration scheme

The desktop ordering machine is suitable for cash register, take-out window and bar counter. It occupies a small area and is flexible in placement. It can be used for customers to browse orders by themselves or as an auxiliary ordering terminal for shop assistants.

Desktop ordering machine program features

  • 10.1 / 14.1 / 15.6 / 21.5 / 23.8 / 27 inch multi-size optional, unified operation and maintenance of the same scheme
  • RK3566 quad-core Android 11, which can install third-party ordering APK and supports power-on self-starting
  • G G capacitor ten touch, anti-oil interference, touch life 60 million times
  • Support local storage menu material, broken network not black screen
  • Black/white two-color body optional, silk screen Logo and boot screen can be customized
QUNMAO Desktop Self Order Kiosk for Counter Ordering
Parameter itemQUNMAO Desktop ordering machine
Screen size10.1 / 14.1 / 15.6 / 21.5 / 23.8 / 27 inches
Display PanelIPS commercial LCD screen, brightness ≥ 250cd/㎡, contrast 800:1,60Hz
Touch modeG G capacitor, 10-point touch, drive-free
Processors and SystemsRK3566 Quad-Core A53,1.8GHz;Android 11
Memory/StorageStandard 2GB 16GB, configuration can be upgraded
InterfaceHDMI, USB3.0, TF card, RJ45 Gigabit port, 3.5mm audio
Network2.4G WiFi, BT5.2 Bluetooth, cable network
Power consumption and environmentRated power ≤ 36W, standby ≤ 0.5W; Operating temperature 0-55 ℃
Installation methodDesktop vertical display

The desktop model itself does not integrate the payment and printing module, and is used by USB external scanning gun, receipt printer and cash box. Card reading/NFC peripherals are not available yet. If the project needs to be paid by credit card, it is recommended to use vertical or wall-mounted ordering machine. See details QUNMAO desktop digital menu board/desktop ordering machine。

View details of QUNMAO desktop digital menu board/all-in-one ordering machine (QM-2228MB)→

Self-service ordering machine payment and peripheral matching scheme

The scanning code payment, card reading/NFC and receipt printing modules of QUNMAO self-service ordering machine are selected according to the terminal form. The following table lists the peripheral support of each form.

QUNMAO Self Order Kiosk Payment and Receipt Printer Modules

Payment and Ticket Module Description

Vertical and wall-mounted ordering machines can integrate code scanning, card swiping/NFC and printing modules in the body, and customers can order, pay and pick up tickets on one device. The desktop ordering machine adopts an external connection and flexibly matches the existing peripherals of the store. Payment channels can be opened according to project requirements, and other payment methods can also be customized.

ModuleVertical A(Windows)Vertical B/wall mount (Android)Desktop model
Scan to payCode scanning gun/two-dimensional code, built-inSweep code window, built-inUSB external scanning gun
Swipe/NFCNFC swipe, built-inCard swiping area, NFC sensing area (customizable)Not yet available.
receipt printing80mm thermal, built-inCan be equipped with small ticket/label printingUSB external receipt printer
Meal outlet—Fuselage Integration—
Other optionsCamera, cash box, 4G module, etc. confirmed by project

QUNMAO Ordering Software and System Integration Solution

The pre-installed system of QUNMAO self-service ordering machine is open and the interface is complete. The software scheme can be selected according to the customer's situation: it is recommended to use QUNMAO matching ordering software, or use customer's own software or connect with a third-party system.

Three software paths

Customer situationQUNMAO ProgramDescription
No order softwareIt is recommended to use QUNMAO matching ordering software, factory pre-installedHardware and software are delivered together, ready-to-use;
Ordering software alreadyFactory Installed Customer SoftwareAndroid can install third-party APK and set up self-startup. Windows can install mainstream ordering cash register software
Use of third-party systemsProvide interface documents, interface meal, cash register, membership and ERPTo support secondary development, it is recommended to do prototype joint debugging before docking.

Basic ability of supporting ordering software

Menu and Price Management

Picture menu, package and purchase settings, promotional content display.

Docking order and payment

Self-service order placing, code scanning and credit card payment docking, order status synchronization.

Order and Order Management

Small ticket printing, back kitchen single and order inquiry, multi-store can be expanded.

Operation and Stability

QUNMAO self-service ordering machine adopts industrial motherboard and components, and is designed for continuous operation for 7 × 24 hours. It has passed aging test before leaving the factory. After-sales service provides remote assistance for troubleshooting, software problems are given priority for remote processing, and hardware faults are supported for maintenance or replacement.

Typical Deployment Scheme of Self-service Dining Machine in Fast Food Restaurant

According to the store size and passenger flow line, QUNMAO gives the following deployment combination, the same brand of multiple stores can be mixed distribution, unified operation and maintenance.

QUNMAO Self Order Kiosk Deployment Layout for Fast Food Stores
Store typeRecommended configurationDeployment methodSupporting Suggestions
Large fast food stores32/43 inch vertical ordering machine, multipleSide-by-side deployment of entrances to divert peak passenger flowCall to pick up meals, kitchen printing linkage
Medium fast food stores27/32 inch vertical table top ordering machineVertical main order, counter auxiliary orderWall-mounted menu display screen
Tea/Coffee Shop21.5 inch wall mount or desktop ordering machineBar side wall or countertop placementExternal code scanning gun and ticket machine
Enterprise/Park CanteenVertical ordering machine, multiple side by sideConcentrate on the diversion of meal time, cooperate with the stall to call the number to pick up the mealUnified background management

Project scene that has landed

Chain fast-food outlets

The two machines at the entrance of the store are deployed side by side, the queue flow is diverted during peak hours, and the clerk focuses on preparing and delivering meals.

Tea Brand Store

Customers self-service to complete the selection and payment, ease the bar congestion, order data synchronization background.

Corporate and park cafeterias

Multiple machines are deployed side by side, with stalls calling for meals, and the centralized dining period is in good order.

Self-service ordering machine project implementation process

QUNMAO provides B- end customers with the whole process docking from selection to delivery. After the prototype test passes, orders will be placed in batches to reduce project risks.

01Requirement confirmation

Confirm the store scenario, size, software solution, payment method and budget range.

02Selection quotation

Output vertical/wall/desktop configuration options with quotes.

03Prototype testing

1 can be tested to verify touch control, payment, printing and software adaptation.

04Custom Confirmation

Confirm the appearance, Logo, interface and system docking content, proofing confirmation.

05Mass production

The whole machine production and aging test, standard model order after 3-7 days of delivery.

06Delivery and Support

Logistics delivery, installation and operation guidance, provide remote operation and maintenance and after-sales.

The delivery date of custom orders is confirmed after evaluation according to the scheme and can be agreed in the contract.

QUNMAO OEM/ODM Customization and Cooperation Mode

QUNMAO has its own complete machine production line, which completes the whole process from structure, assembly to aging test independently. It is suitable for equipment distributors, system integrators, chain catering purchasers and private label manufacturers to cooperate.

QUNMAO OEM ODM Custom Self Order Kiosk Branding
Customization itemCustomizable Content
Appearance and brandBody color, Logo screen printing, stickers, lighting effects, boot screen
Software InterfaceOrdering interface UI fits brand style
Functional moduleOrder, membership, marketing, query module on-demand combination
System integrationOrdering, Cashier, ERP, Member System Interface
Payment channelOpen the required payment channels according to the project demand
Hardware OptionsCode scanning, card swiping, receipt printing, camera, etc.

QUNMAO factory strength and qualification

2005

QUNMAO year of establishment

330,000㎡

Production base area

1000+

Employee

100%

Factory aging test of the whole machine

3CCEFCCISO9001RoHS

The whole machine is guaranteed for 1-3 years (according to the configuration and project agreement), life-long technical support, and quick supply of common spare parts. Support on-site or video factory inspection and public contract invoicing.

QUNMAO Factory Production and Aging Test for Self Order Kiosk

Effect evaluation index of self-service ordering scheme

After the project is launched, it is recommended to compare and evaluate the actual effect of the self-service ordering machine with the data of the same period before and after the launch.

Evaluation indicatorObservation modereference significance
Average Queue TimePeak Hour Sampling StatisticsMeasure the effect of diversion
Peak point single processing capacityBackground order dataMeasure whether the number of terminals matches the passenger flow
Average order valueSelf-service order and manual order comparisonMeasure package recommendation and additional purchase display effect
Manpower Allocation of Ordering Postsscheduling recordMeasure manpower allocation space
Missed order and wrong order feedbackStore feedback and order reconciliationMeasure out order accuracy
Terminal operation stabilityOperation record and fault feedbackMeasure hardware and software adaptation and operation and maintenance

Quick check on the selection of self-service ordering machine

Selection dimensionSituationRecommended form and size
Store areaThe lobby is spacious and the main entrance32/43 inch vertical ordering machine
Store areaSmall area, narrow channel21.5 inch wall mount or desktop ordering machine
passenger flow intensityPeak queuing is obviousVertical ordering machine, multiple side by side
Payment demandRequires built-in swipe/NFCVertical or wall-mounted ordering kiosk
Software ecosystemWindows Ordering SoftwareVertical A configuration
Software ecosystemAndroid ordering software/use QUNMAO softwareVertical B, wall-mounted or table-top ordering machine
Budget priorityCounter order, auxiliary orderDesktop ordering terminal with an external barcode scanner and receipt printer.

QUNMAO Self-service Ordering Machine FAQs Before Ordering

What is the minimum order quantity of the self-service ordering machine? Can I take the prototype test first?

Standard configuration model 1 set minimum order, support first send sample machine test. The hardware, touch and quality control standards of the prototype are consistent with those of the bulk goods, and the order is placed in bulk after confirming the software adaptation, appearance and touch experience; the cost of the prototype can be negotiated in subsequent bulk orders.

How long after the order is shipped? How long is the delivery period for customized orders?

Standard models will be shipped within 3–7 business days after the order is placed. For customized orders involving appearance, logo, software pre-installation or configuration modification, the delivery date shall be confirmed after evaluation according to the scheme, which can be agreed in the contract.

How long is the warranty of the whole machine? How to deal with the fault?

The whole machine is guaranteed for 1-3 years, according to the configuration and project agreement, and provides lifelong technical support. Software problems are prioritized for remote assistance in troubleshooting, hardware failures are supported for repair or replacement, common spare parts are quickly supplied, and extended warranty can be purchased on demand.

Can we install our own ordering software?

Sure. Android models support the installation of third-party APK and set up self-startup. Windows models can be installed with mainstream ordering and cash register software. You can provide the software to QUNMAO, factory pre-installed, ready to use.

What if we don't have ordering software?

QUNMAO has cooperative ordering software that can be recommended. It is recommended to deliver it together with the hardware of the self-service ordering machine. The specific functions and service contents of the software shall be subject to the software proposal, and the prototype stage can be jointly tuned and tested.

Can we connect our existing POS, cash register, membership or ERP system?

Sure. The equipment system is open. QUNMAO provides interface documentation and development support. It can connect common ordering, cash register, membership and ERP systems. It also supports secondary development according to projects. It is recommended to complete joint debugging in the prototype stage.

What payment methods are supported? Can I swipe my card for desktop money?

Vertical and wall-mounted ordering machines integrate code scanning, card swiping area and NFC sensing payment module, and payment channels are opened according to project requirements. Desktop ordering machine is used through USB external code scanning gun. Card reading/NFC peripherals are not provided yet. Vertical or wall-mounted models are recommended for items requiring credit card payment.

vertical ordering machine Windows version and Android version of how to choose?

If your ordering or cash register software is running on the Windows, select configuration A(Intel i5/i7, capacitive touch); If you use Android software or want the body to have a dining outlet and support wall hanging, select configuration B(RK3568, infrared touch). Software information can be provided in case of uncertainty and confirmed by QUNMAO.

wall ordering machine installation need to pay attention to what?

It is necessary to confirm the wall bearing and fixing method, reserve AC 220V power supply (power consumption of the whole machine ≤ 120W) and network interface, and plan the customer station, meal pick-up and payment area. QUNMAO is equipped with metal wall bracket, and the main points of site investigation can be provided before installation.

Can I customize the appearance, Logo and ordering interface?

Support. Body color, Logo screen printing, startup screen, ordering interface UI and system docking can be customized according to brand and project, and mass production can be carried out after proofing confirmation. OEM/ODM customization has MOQ requirements, and the standard prototype is the public version.

Can I provide certification information for export orders?

QUNMAO self-service ordering machine has 3C, CE, FCC, ISO9001 and RoHS certification. Foreign trade orders can provide certification data and pro forma invoices according to the destination market, and arrange international logistics and export declaration according to customer requirements.

Can I inspect the factory? Can I sign a contract for the public?

Sure. QUNMAO is Shenzhen's own production plant, which supports on-site visits or video inspections. Support public transfer, signing of purchase contracts and issuing invoices. Batch orders can enjoy tiered prices.

Need a vertical/wall-mounted/desktop self-service ordering machine?

Contact QUNMAO for selection recommendations, prototype testing and batch quotations, one-to-one with a professional team.

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