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Published: 2026-10-16
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QUNMAO (Shenzhen Qunmao Display Technology Co., Ltd.) is a commercial display and self-service terminal source factory with its own complete machine production line. It was established in 2005 with a production base area of 330,000 ㎡, more than 1000 employees, and 100 of the complete machine passed the aging test before leaving the factory. Facing the problems of centralized dining, window queuing and manual cashier occupation in canteens of enterprise parks, factories, schools and institutions, QUNMAO provides a self-service ordering solution for canteens with vertical and wall-mounted self-service ordering machines as the core, realizing batch ordering, self-service payment and receipt delivery, helping canteens to reduce queuing, reduce manpower and improve settlement and meal taking efficiency.
The scheme supports code scanning, card swiping and NFC payment, and can connect employee cards and meal card accounts. Can be pre-installed customer self-ordering software, can also be pre-installed QUNMAO recommended matching ordering software; Can be matched with QUNMAO calling terminal to realize calling and taking meals; Support OEM/ODM customization. From terminal hardware, payment peripherals to software pre-installation and system docking, QUNMAO provides one-stop delivery: standard models are shipped 3-7 days after placing an order, the whole machine is guaranteed for 1-3 years, and lifetime technical support.
Vertical · Wall Mounted
Vertical main force size coverage
Standard models are shipped after placing an order
Whole machine warranty, lifetime technical support
The typical characteristics of the canteen are "centralized dining time, centralized passenger flow and centralized settlement pressure": most of the passengers flow into the whole day within half an hour to one hour during the main meal period, the manual cash register at the window processes orders in a serial manner, queuing during the peak period is inevitable, and the cash register positions continue to occupy manpower. The QUNMAO canteen self-service ordering scheme matches different deployment priorities according to canteen types, transforming "centralized flow of people" into "parallel terminal capabilities".
| Canteen type | Typical problem | Programme focus |
|---|---|---|
| Enterprise/Park Canteen | The lunch peak is concentrated, the window is lined up, and the cashier is labor-intensive. | More than one vertical ordering machine side by side, batch ordering, split queue |
| Factory Canteen | The number of diners is large, the time window is short, and the environment is oily and steam. | Industrial-grade structure, docking employee cards, fast settlement |
| School cafeteria | After class, the crowd is concentrated, and the dining crowd has different operating habits. | Easy-to-use touch, docking campus accounts, reducing manual cash register |
| Institutional canteens | The stalls are scattered, with separate cashier, making it difficult to unify the data. | Wall hanging/vertical deployment in front of the stall, unified settlement and background management |
| Comparison dimension | Manual window cash register | QUNMAO Self-service ordering machine |
|---|---|---|
| Queuing mode | Single window serial processing, peak order backlog | Multiple terminals shunt in parallel, serving multiple dining staff at the same time |
| Settlement link | Dependence on cashier proficiency and physical strength | Standardized self-service process, fixed and guided operation path |
| Human resource input | Each stall/window shall be equipped with full-time cashier | The dining staff completed the self-service, and the window staff turned to the meal and service. |
| Order and Data | Manual records, easy to make mistakes, difficult statistics | Automatic system records, unified background management, reconciliation |
| Peak expansion | Adding staff increases scheduling costs and is difficult to put in place in the short term. | Increasing equipment means expanding capacity, once put into long-term use. |
| Operational Transparency | The stalls are fragmented and the data is scattered. | Multi-port order concentration for easy accounting and assessment |
Multiple terminals order meals in parallel, split the window queue, shorten the waiting time; The number of meals that can be served per unit time during peak hours is determined by the number of terminals, and the configuration is flexible and can be expanded on demand.
Ordering and cashier are completed by the dining staff on their own, and the window staff turn to serving and serving. Reduce full-time cashier posts and ease the recruitment difficulties and scheduling pressure in canteens.
Code scanning, card swiping, NFC and employee card settlement, batch processing of centralized dining orders; The integration of payment and identity verification shortens the operation time of a single person.
Multiple orders enter the background in a unified way, and the data is managed centrally. Dishes, prices, orders and reports are closed in the same system, and the management caliber is consistent.
The canteen self-service ordering scheme consists of four layers: ordering terminal, payment and identity verification, ticket issuing and stall issuing, and software background, and can be superimposed to call number to pick up the meal. QUNMAO is responsible for the delivery of hardware and system, and the software is flexibly selected according to the customer's situation, forming the overall architecture of "hardware standardization and software adaptation.
Vertical, wall-mounted self-service ordering machine, capacitive or infrared touch, optional Android / Windows system, body integrated screen, code scanning and card swiping peripherals.
Scan code, swipe card, NFC payment, support docking employee card, meal card and other identity and account system, payment channels opened according to project needs.
The 80mm thermal receipt printing and the dining outlet of the fuselage can be used to connect the stalls and the back kitchen to issue orders, and the orders will be issued and synchronized in real time.
QUNMAO recommends supporting ordering software, or pre-installed customer-owned software, and can also interface with third-party canteen management, account, settlement and ERP systems.
Employee card/scan code
Touch Browse Menu
Card swiping/NFC/code scanning
Order Ticketing
Order synchronization
Orderly meal
| Segment | Provided by QUNMAO | Customer can choose |
|---|---|---|
| Terminal Hardware | Vertical, wall-mounted self-service ordering machine | Shape, size, body color, Logo |
| Payments & Peripherals | Scan code, swipe card/NFC, 80mm thermal printing, meal outlet | Combination selection according to canteen demand |
| Call number for pickup | QM-PT Series Calling Terminal | Whether collocation and linkage mode |
| Operating system | Android 11 / Windows 10/11 | Select by Software Ecology |
| Ordering software | Recommended matching ordering software, factory pre-installed | Use of own software or third-party systems |
| System integration | Interface Documentation and Development Support | Employee card, canteen management, settlement, ERP |
| Installation and delivery | Installation guidance and on-site support (as per project agreement) | Wiring, wall-up and point planning |
| After-sales service | The whole machine warranty 1-3 years, lifelong technical support, remote assistance | Extended warranty as required |
The core of the canteen deployment is to "divide the concentrated flow of people into enough terminals". QUNMAO provides three deployment modes according to the distribution of canteen space and stalls, and uses peak measured data to guide terminal number planning to avoid less queuing and more waste.
| Deployment mode | Method | Suitable for canteen | Recommended Form |
|---|---|---|---|
| Centralized ordering area | Set up an ordering area at the entrance or hall of the canteen, and multiple units will order and settle the accounts side by side in a unified way. | Single hall, concentrated stream of people | Vertical ordering machine |
| Pre-stall deployment | Distribute and deploy in front of each stall, order and eat nearby. | Multi-gear, moving line dispersion | Wall-mounted or vertical ordering machine |
| Hybrid deployment | Auxiliary terminal at stalls in centralized ordering area | Large canteen, multi-floor | Vertical wall mount |
Number of terminals required ≈ person-times of ordering during peak hours ÷ (person-times per minute processed by a single unit × peak minutes). The number of people handled by a single unit is related to the ordering software, payment method and dining habits used. It is recommended to use a prototype to determine the number of units after actual measurement during real peak hours, and then reserve a buffer by 10%-20%.
The peak lasts 45 minutes. About 1,500 people eat at peak; The prototype measured about 4 person-times/minute for a single machine.
1,500 ÷(4 × 45)≈ 8.3 units, I .e. at least 8-9 units are required for parallel processing during peak hours.
Rounding and reserving buffer according to 10%-20%, it is recommended to configure 9-11 units; The specific number of units is subject to the actual peak measurement.
Queuing space is reserved in front of the ordering machine to avoid occupying the main passage and ensure smooth moving lines during peak hours.
The ordering area and the dining area are set separately to reduce cross congestion and make the dining order more controllable.
The power supply and network port are reserved according to the number of terminals, which is convenient for unified wiring, centralized power supply and subsequent maintenance.
The body of the vertical ordering machine is equipped with a stable base, which can be used when powered on. It is the main terminal of the centralized ordering area of the canteen. QUNMAO provides two configuration versions, which are selected according to touch mode and software ecology: Windows capacitive touch version is suitable for large-screen ordering area and complex software environment, and Android infrared touch version is suitable for factories and multi-stall canteens.
| Parameter item | QM-L2226DC Series |
|---|---|
| Screen size | 21.5/32/43 inches |
| Resolution and brightness | 1920 × 1080 full HD; ≥ 300cd/m |
| Touch mode | Capacitor G G,20-point touch |
| Processor | Intel i5 / i7 |
| Memory/Storage | 8GB / 16GB；256GB / 512GB SSD |
| Operating system | Windows 10/11 |
| Payment and Printing | Scan code, two-dimensional code, NFC card; 80mm thermal printing |
| Network and Power | WiFi network port (optional 3G/4G);AC 110-220V |
| Applicable environment | Indoor, 0-55 °C |
View QM-L2226DC Series Product Page
| Parameter item | QM-2225DC | QM-2725DC | QM-3225DC |
|---|---|---|---|
| Screen size | 21.5 inches | 27 inches | 32 inches |
| Resolution | 1920 × 1080(FHD) | ||
| Brightness | 250cd/m² | 300cd/m² | 350cd/m² |
| Touch mode | Infrared touch, 10-point touch | ||
| Processor | Ruixin Micro RK3568 Quad-Core (Intel Platform Optional) | ||
| Memory/Storage | 2GB / 16GB | 2GB / 16GB | 4GB / 32GB |
| Operating system | Android 11 / Windows (select as needed) | ||
| External interface | USB × 4, RJ45 network port, serial port, audio, power port | ||
| Payment and Meal | Code scanning window, card swiping area, NFC sensing area (customizable); The body is integrated with the dining outlet and can be equipped with receipt/label printing. | ||
| Power and Environment | AC 220V, power consumption of the whole machine ≤ 120W;0-40 ℃ (wide temperature/high brightness scheme is optional) | ||
| Applicable scenarios | In front of stalls and small area canteens | Mainstream canteen ordering area | Lobby Main Entrance |
View QM Series (21.5/27/32 inch) Product Page
| Contrast Item | Configuration A(Windows Capacitor Edition) | Configuration B(Android infrared version) |
|---|---|---|
| Software ecosystem | Windows ordering/billing software | Android order software, or choose Windows on demand |
| Touch Experience | Capacitive touch, 20 points | Infrared touch, 10 o'clock, can wear gloves |
| Size range | 21.5/32/43 inches | 21.5/27/32 inches |
| Installation Form | Landing vertical | Floor vertical or wall hanging |
| More suitable | Large screen ordering area, complex software environment | Factories and multi-stall canteens, need outlets and multi-payment areas. |
More models and parameters can be viewed QUNMAO vertical self-service ordering machine (21.5/32/43 inches) with QUNMAO Self-service ordering machine QM series (21.5/27/32 inch)。
The wall-mounted ordering machine is fixed to the wall through a metal wall bracket, saving floor space and suitable for layout in front of stalls, narrow passages and walls. The QUNMAO wall-mount solution is based on the QM-2225DC series wall-mount version, and the configuration is the same as that of the vertical version B, which is convenient for mixed deployment and unified operation and maintenance.
| Confirm Item | Description |
|---|---|
| Wall conditions | Confirm the wall bearing and fixing method, use QUNMAO supporting metal wall bracket |
| Power Reservation | AC 220V, power consumption of the whole machine ≤ 120W, reserve power points according to the number of terminals |
| Network Reservation | Reserved RJ45 port or WiFi coverage |
| Operation area line | Confirm the position of the diners, the food pick-up port and the payment area to avoid blocking the stall passage. |
View the QM series product page corresponding to the wall ordering machine
The use conditions of oil pollution, high temperature, water vapor and long-term continuous operation exist in the canteen. QUNMAO self-service ordering machine adopts industrial structure design and supports oil pollution, high temperature and waterproof environment. The specific protection level and temperature range shall be subject to the model specification and project confirmation.
| Canteen environmental challenges | QUNMAO Response Design |
|---|---|
| Oil stain | Tempered glass panel, the surface is easy to wipe and clean; infrared touch version supports glove operation |
| High temperature | Industrial motherboard and components, heat dissipation design, optional wide temperature/highlight scheme |
| Waterproof and water vapor | Industrial-grade structure, supporting the use of waterproof environment, protection requirements confirmed at the project stage |
| Long time running | 7 × 24 hours continuous operation design, the whole machine has passed the aging test before leaving the factory |
| Daily cleaning and maintenance | Cold-rolled steel plate body, tempered glass panel, integrated structure, free of complex wiring, convenient maintenance |
If there are special requirements such as higher protection level, wide temperature operation or high brightness display in the canteen, it can be explained in advance in the selection stage. QUNMAO provides corresponding structure selection and customization scheme.
Common settlement methods in canteens include scanning code payment, credit card and employee card, and meal card. QUNMAO vertical and wall-mounted ordering machines integrate code scanning, card swiping and NFC modules, and support docking with account systems such as employee cards and meal cards to realize the integration of "identification and settlement.
| method | Vertical A(Windows) | Vertical B/wall mount (Android) | Description |
|---|---|---|---|
| Scan to pay | Code scanning gun/two-dimensional code, built-in | Sweep code window, built-in | The payment channel is opened according to the project demand. |
| Swipe/NFC | NFC swipe, built-in | Card swiping area, NFC sensing area (customizable) | Can be used for employee card, meal card identification |
| Employee card/meal card docking | Support docking and joint debugging with customer account system or supporting software | It is recommended to complete the joint debugging in the prototype stage. | |
| receipt printing | 80mm thermal, built-in | Can be equipped with small ticket/label printing | Order and issue tickets |
| Meal outlet | — | Fuselage Integration | Cooperate with the stall to pick up meals |
Each order and payment flow are automatically recorded by the system, which can be traced and checked to reduce manual errors.
Backstage can summarize orders and flow by day, by file and by payment channel, and support reconciliation with financial and settlement systems.
Refund, cancellation, payment failure and other scenarios are handled according to the payment channel rules and project agreement, and the process can be found.
Identity systems such as employee cards, meal cards, and campus accounts are linked to the account balance or settlement system after being identified by credit card or NFC. It is recommended to complete the joint debugging with the account system or supporting software in the prototype stage, and QUNMAO provides interface documentation and joint debugging support.
The software scheme can be selected according to the customer's situation: it is recommended to use QUNMAO matching ordering software, or use customer-owned software or connect to a third-party system. Hardware and software are decoupled, and the customer's existing software assets can continue to be used.
| Customer situation | QUNMAO Program | Description |
|---|---|---|
| No order software | It is recommended to use QUNMAO matching ordering software, factory pre-installed | Hardware and software are delivered together, ready-to-use; |
| Ordering software already | Factory Installed Customer Software | Android can install third-party APK and set up startup. Windows can install mainstream ordering and settlement software |
| Use of third-party systems | Provide interface documents, docking canteen management, account, settlement and ERP | To support secondary development, it is recommended to do prototype joint debugging before docking. |
Picture menu, package setting, multi-stall food management, centralized maintenance of food shelves and price adjustment.
Self-service order placing, code scanning and card swiping settlement, employee card docking, order status synchronization, forming a complete transaction closed loop.
Document printing, document issuing, order query and centralized data management. Statistics by document, time period and category are supported.
| Docking dimension | Capability Description |
|---|---|
| DICKES AND PRICES | Menu, price, package synchronization, support dishes sold out and inventory status linkage |
| Order Push | After ordering, the food will be pushed to the stall/back kitchen in real time, and the order information will be synchronized. |
| Accounts and balances | Linkage of employee card, meal card, member account and balance system |
| Data and Reports | Order, flow, revenue data query and export, support docking finance/ERP |
| Connection method | Provide interface documentation and joint debugging support according to the software and system used, and the specific capabilities are subject to the interface documentation. |
The ability to order and settle when the network is disconnected depends on the design of the ordering software and settlement system used. It is recommended to confirm the handling method of network disconnection with the software party in the prototype stage, and QUNMAO provides interface documentation and joint debugging support.
When eating intensively, the order of taking meals after ordering also affects efficiency. QUNMAO ordering machine can be matched with QM-PT series of calling terminals to realize the linkage of ordering, ticket issuing and calling. The specific linkage mode shall be confirmed according to the project software scheme.
| Device | Function | Main parameters and characteristics |
|---|---|---|
| Self-service kiosk | Ordering, settlement and ticketing | Vertical/wall mount, scan code/swipe card/NFC,80mm thermal printing |
| QM-PT call terminal | Calling display and voice broadcast | 10.1 / 13.3 / 15.6 / 18.5 / 21.5 inches, Android 11, capacitive touch control, 80mm thermal printing, real-time display of current number and waiting number, voice broadcast, support for multilingual voice prompt, split-screen display of calling number and publicity content |
| Menu display screen (optional) | Menu and notification display | Wall-mounted digital advertising machine, CMS remote release content |
Self-service order settlement
Order synchronous production
Meal confirmation
Number and Voice Prompt
Orderly collection
The detailed parameters of the call terminal can be viewed. QUNMAO QM-PT Series Self-service Queuing Terminal, the menu display screen can refer QUNMAO 55 inch wall mounted digital advertising machine。
QUNMAO self-service ordering solutions have been implemented in corporate parks, factories, schools and institutional canteens. The following four types of typical projects are organized according to customer requirements, scheme configuration, deployment quantity and customer feedback.
| Project elements | Description |
|---|---|
| Customer needs | During lunch time, the dining staff are concentrated, and the queue of manual cashier at the window is obvious. It is hoped that ordering and settlement will be divided in batches to reduce the occupation of cashier posts. |
| Solution configuration | Vertical ordering machine (Android infrared touch version, 27 inches, 1920 × 1080), scanning NFC payment, 80mm receipt and outlet, pre-installed customer ordering software |
| Number of Deployments | Multiple dining areas at the entrance of the canteen are deployed side by side. |
| Customer feedback | The peak queue is obviously relieved, the window staff can concentrate on meals and services, and the equipment runs continuously and stably. |
| Project elements | Description |
|---|---|
| Customer needs | The number of diners is large, the meal time is concentrated, the canteen environment is oily and water vapor, the equipment is required to be durable and easy to clean, and the settlement is made with employee cards. |
| Solution configuration | Vertical ordering machine (32 inches) wall-mounted ordering machine (21.5 inches) in front of the stall, Android infrared touch version, supports gloved operation, industrial structure, NFC employee card docking |
| Number of Deployments | Centralized ordering area with multiple side-by-side, distributed supplementary deployment in front of stalls |
| Customer feedback | More orderly ordering and settlement during centralized dining hours, stable operation of equipment in oily and humid environment, simple daily cleaning and maintenance |
| Project elements | Description |
|---|---|
| Customer needs | After class, the dining crowd is concentrated, hoping to reduce the queue at the window, the operation is simple and easy to use, and the settlement of the campus account is made. |
| Solution configuration | Vertical ordering machine (Windows capacitive touch version, 32 / 43 inch, 1920 × 1080),NFC card swiping, 80mm receipt printing, pre-installed matching ordering software |
| Number of Deployments | Multiple side-by-side deployments in the canteen hall |
| Customer feedback | Diners are quick to start, the peak diversion effect is obvious after class, and the manpower input of logistics cashier is reduced. |
| Project elements | Description |
|---|---|
| Customer needs | Multi-stall scattered cash register, hope that each stall unified order settlement, order data centralized management, and cooperate with the call to pick up the meal. |
| Solution configuration | Wall-mounted ordering machine (Android infrared touch version, 21.5 / 27 inches), scanning code and swiping NFC, with QM-PT number calling terminal |
| Number of Deployments | Distributed deployment in front of each stall, set up a unified call to pick up meals |
| Customer feedback | The order and settlement of all stalls are more unified, the order of taking meals is improved, and the background data is centralized and easy to manage. |
Four types of cases are to shorten the peak queue as the primary goal, the number of terminals according to the peak measured configuration, to avoid with less queuing, with more waste.
The docking of employee cards and campus accounts directly affects the settlement efficiency and use experience, and it is recommended to complete the joint adjustment in the prototype stage.
Prototype real peak test run can verify the single processing capacity and software adaptation, reduce the risk of batch error.
The key to the canteen project is to validate the scheme with real peak data. QUNMAO provides B- end customers with the whole process docking from on-site investigation to delivery, and the standard model is shipped 3-7 days after the order is placed.
Confirm the canteen type, dining scale, number of stalls, software scheme and payment method.
Confirm the power line, power supply, network and wall conditions, and plan the location of the ordering area.
Output vertical/wall-mounted configuration scheme, terminal quantity proposal and quotation.
1 can be tested to verify touch control, payment, employee card docking and software adaptation.
Trial operation during real peak dining hours to confirm the processing capacity and number of units per unit.
Production and aging test of the whole machine, 3-7 days after the standard model is ordered, providing remote operation and maintenance and after-sales.
The delivery date of custom orders is confirmed after evaluation according to the scheme and can be agreed in the contract.
Menu, price, package, report and authority management, master the daily operation of the background.
Daily ordering and settlement operations, single-core pairs and common exception handling.
Panel cleaning, printing supplies replacement and simple fault identification, reduce the threshold of operation and maintenance.
QUNMAO has its own complete machine production line, which completes the whole process from structure, assembly to aging test independently. It is suitable for canteen operators, catering outsourcing companies, system integrators and equipment distributors to cooperate.
| Customization item | Customizable Content |
|---|---|
| Appearance and brand | Body color, Logo screen printing, stickers, lighting effects, boot screen |
| Software Interface | UI of ordering interface fits brand and canteen style |
| Functional module | Order, membership, marketing, query module on-demand combination |
| System integration | Employee card, canteen management, settlement, ERP interface |
| Payment channel | Open the required payment channels according to the project demand |
| Hardware Options | Code scanning, card swiping, receipt printing, camera, etc. |
Unified brand and vision, multi-canteen batch deployment, a set of plans to copy online.
Terminal and software are delivered in one, shortening the project go-live cycle.
Hardware interface support, the ordering terminal embedded in the overall program delivery.
Source factory direct supply, quality, delivery time and supply stable and controllable.
QUNMAO year of establishment
Production base area
Employee
Factory aging test of the whole machine
The whole machine is guaranteed for 1-3 years (according to the configuration and project agreement), life-long technical support, and quick supply of common spare parts. Support on-site or video factory inspection and public contract invoicing.
After the project is launched, it is suggested to compare and evaluate the actual effect of the self-service ordering machine with the data before and after the launch, verify the input and output with the data, and provide the basis for the subsequent terminal expansion.
| Evaluation indicator | Observation mode | reference significance |
|---|---|---|
| Peak Queue Duration | Peak Hour Sampling Statistics | Measure the effect of diversion |
| Settlement person times per unit time | Background order and settlement data | Measure whether the number of terminals matches the passenger flow |
| Window Cashier Position Configuration | scheduling record | Measure manpower allocation space |
| Error and missed order feedback | Filing feedback and order reconciliation | Measure the accuracy of the order and the meal. |
| Terminal operation stability | Operation record and fault feedback | Measure environmental adaptation and operation and maintenance |
QUNMAO provides an after-sales system covering quality assurance, technical support and spare parts supply for the canteen ordering project. The specific service scope and response time limit are stipulated in the project contract.
The whole machine is guaranteed for 1-3 years, according to the configuration and project agreement, and the hardware failure supports maintenance or replacement during the warranty period.
Lifelong technical support, software problems priority remote assistance investigation, reduce the canteen on-site processing threshold.
Common spare parts are supplied quickly, and extended warranty can be purchased on demand to ensure long-term stable operation of equipment.
Phone/Online Feedback
Priority Remote Assistance for Software Issues
Hardware Fault Support Handling
Restore use and confirm
The fault handling priority and spare parts reserve scheme for the canteen during peak hours can be agreed with QUNMAO during the project phase to ensure the availability of equipment during the dining period.
According to the dining scale, spatial form, environmental conditions and software ecological rapid positioning recommended form and configuration.
| Selection dimension | Situation | Recommended form and configuration |
|---|---|---|
| Dining scale | The flow of people is concentrated, and the peak queue is obvious | Multiple vertical ordering machines side by side, centralized ordering area |
| spatial form | Multi-gear, moving line dispersion | Wall-mounted or vertical ordering machine in front of the stall |
| spatial form | Narrow passage and wall layout | Wall-mounted ordering machine (B configuration wall-mounted version) |
| Environmental conditions | Oil pollution, high temperature and water vapor | Vertical B/wall mount, industrial structure, infrared touch can wear gloves |
| Software ecosystem | Windows ordering/billing software | Vertical A configuration |
| Software ecosystem | Android software/use QUNMAO companion software | Vertical B or wall mount |
| order of taking meal | Need to call the number to pick up the meal | ordering machine QM-PT calling terminal |
| Brand unity | Multi-canteen/chain deployment, unified image | Vertical wall mount hybrid, OEM customized appearance |
Related product pages:Vertical ordering machine (21.5/32/43 inches)QM series ordering machineQM-PT call terminaldigital advertising machine
The number of terminals depends on the number of meal orders during peak hours, the number of person-times per minute handled by a single unit and the length of peak hours. QUNMAO suggests that the prototype should be used for trial operation during the real peak dining period, and then the number of units should be determined according to the measured data to avoid less queuing and more waste. See the section "Deployment Mode and Terminal Quantity Planning" for the calculation method.
Standard configuration models are available for order starting from 1 unit, and sample units can be sent for testing first. The hardware and quality control standards of the prototype and bulk goods are consistent, and the order is placed in bulk after confirming the software adaptation, employee card docking and touch experience; the cost of the prototype can be negotiated in subsequent bulk orders.
Standard models will be shipped within 3–7 business days after the order is placed. For customized orders involving appearance, logo, software pre-installation or configuration modification, the delivery date shall be confirmed after evaluation according to the scheme, which can be agreed in the contract.
The whole machine is guaranteed for 1-3 years, according to the configuration and project agreement, and provides lifelong technical support. Software problems are prioritized for remote assistance in troubleshooting, hardware failures are supported for repair or replacement, common spare parts are quickly supplied, and extended warranty can be purchased on demand.
Centralized ordering area, people flow election vertical, multiple side by side; In front of the stall, narrow passage or wall layout selection wall hanging; Large canteens can be mixed and deployed. The wall mount model is based on the Android infrared version (QM-2225DC series) and is consistent with the vertical B version hardware.
Sure. QUNMAO order machine integrates card swiping and NFC module, supports docking employee card, meal card and other account systems, it is recommended to complete the joint adjustment with your account system or supporting software in the prototype stage.
QUNMAO ordering machine adopts industrial-grade structure design, supports oil pollution, high temperature and waterproof environment, the panel is tempered glass for easy wiping, and the infrared touch version supports glove operation. The specific protection level and temperature range are subject to the specifications of the model. Special requirements of the project can be confirmed in advance at the selection stage.
Sure. Android models support the installation of third-party APK and set up startup. Windows models can be installed with mainstream ordering and settlement software, and the factory can be pre-installed. For customers who do not have software, QUNMAO has cooperative ordering software that can be recommended. The specific functions are subject to the software proposal.
Sure. The ordering machine can be matched with QUNMAO QM-PT series calling terminals, supporting calling display and voice broadcast. The linkage mode is confirmed according to the project software scheme, and can be coordinated in the prototype stage.
Offline capability depends on the design of the ordering software and settlement system used. It is recommended to confirm the handling of network disconnection during the prototype phase in collaboration with the software team. QUNMAO will provide interface documentation and joint testing support.
Terminal responsiveness is related to the POS software used, as well as the on-site network and backend systems. QUNMAO terminal adopts industrial motherboard and mainstream processor configuration. It is recommended to do stress test according to the real concurrent situation of canteen in the prototype stage. When multiple terminals are online at the same time, it is recommended to evaluate the carrying capacity of field network and background simultaneously.
The hardware of the ordering machine supports the selection of peripherals and expansion modules according to the project. Identity verification methods such as face recognition can be evaluated in the selection stage and coordinated with supporting software or customer systems. The specific project plan shall prevail.
The panel is made of tempered glass, which can be wiped with conventional detergent. The receipt is printed with thermal sensitivity, and the printing paper is mainly replaced daily. QUNMAO provides cleaning and maintenance training, and common consumables and spare parts are readily available.
Supporting ordering software and background system support order, flow and revenue data query and export, but also according to the project docking financial, ERP system, the specific reporting capacity to the software scheme.
Support. Body color, Logo screen printing, startup screen, ordering interface UI and system docking can be customized according to brand and project, and mass production can be carried out after proofing confirmation. OEM/ODM customization has MOQ requirements, and the standard prototype is the public version.
QUNMAO self-service ordering machine has 3C, CE, FCC, ISO9001 and RoHS certification. Foreign trade orders can provide certification data and pro forma invoices according to the destination market, and arrange international logistics and export declaration. QUNMAO has its own manufacturing facility in Shenzhen, offers on-site or video factory inspections, and supports corporate contracts with invoicing.
The content of this plan is the overall description of the self-service ordering solution for QUNMAO canteen. The specific model parameters, software functions and business terms shall be subject to the technical plan and contract confirmed by both parties.
QUNMAO provides vertical/wall-mounted ordering machine selection, terminal quantity planning, prototype testing and OEM/ODM customization services. Welcome to contact for one-to-one scheme and quotation.
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