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How to choose the screen size and resolution of the inquiry machine: 32-85 inch | QUNMAO source manufacturer

Release date: 2026-10-21 Clicks:0

The larger the screen, the better the inquiry machine?

For an 85-inch screen, if the user stands at a distance of 1 meter to operate, he has to turn his head and reach for it, but the experience is not as good as 32 inches. The wrong size is the most common and difficult to remedy in the query machine project.

One of the most frequently asked questions from overseas purchasers, system integrators and equipment traders is "how big is the screen for the inquiry machine". The answer is not in the screen itself, but inWhere the user stands, how far he looks, and where his hand can reach. AsSource manufacturer of China touch query all-in-one machineQUNMAO Qunmao currently supplies 32, 43, 49, 50, 55, 65, 75, 85 inch and other horizontal inquiry integrated machines of various specifications. The following is a clear explanation of the selection logic with these real sizes on sale.

1measure the distance before sizing
2Scene-specific configuration, budget-specific gear
3Resolution, brightness, touch to see together
China manufacturer QUNMAO inquiry kiosk screen size range 32 to 85 inch
QUNMAO query all-in-one machine 32 inch to 85 inch a variety of specifications

Three consequences of wrong size selection

  • Too big:When operating at close range, turn your head and raise your hand. The edge of the screen is out of reach, the information appears sparse, and the experience drops.
  • Too small:The distance is not clear, the attractiveness of the equipment is insufficient, and there is no way to assume the two functions of "display" and "query" at the same time.
  • Mismatch with point:Large-size equipment is placed in narrow corridors, which affects traffic. Or the volume of the equipment exceeds the elevator and door opening and cannot be transported after arriving at the site.
Source manufacturer perspective

QUNMAO is the source manufacturer of touch inquiry all-in-one machines in China. The same series covers a variety of sizes and can be recommended according to the actual situation of the point, not according to inventory. The morphological classification and parameters of the product can be referred. "Touch query machine product details"。

Two kinds of distance: operation distance and attraction distance

The inquiry machine should be both "accessible" and "visible". These are two different distances.

Distance typeMeaningTypical rangeCorresponding content design
Operating distanceThe distance between the user standing in front of the device and touching the screenApproximately 0.8-1.5 metersLarge font size, large buttons, concise hierarchy, pay attention to the range that hands can reach
Attraction distanceThe distance at which the user sees the device in the distance and judges whether to use it.Approximately 2-6 metersStandby screen, brand and event information with a focus on long-range readability

Our in-station information gives recommended viewing distances for different sizes. The following figure draws these ranges on the same ruler for easy and intuitive comparison (data from QUNMAO's own multi-distance prototype observation, as a selection reference):

32 inch
1.2-2.5 m
43 inch
1.8-3.0 m
49/50 inch
2.0-3.5 m
55 inch
2.2-4.0 m
65 inch
2.5-4.5 m
75 inch
3.0-5.0 m
85 inch
3.5-6.0 m
0 m123456 m

It should be noted that the states referred to by "viewing distance" in the data of different models are different. For horizontal models with smaller size and close operation, the common operating distance is 0.8 to 1.5 meters. When the larger size assumes the display function, it is recommended to watch farther. When selecting the type, first determine whether the equipment is mainly responsible for "inquiry" or "display", and then correspond to the corresponding distance. A simple judgment:The 85-inch screen is hard to see at 1.5 meters. First measure the distance and then size it.

Operating distance and attraction distance of inquiry kiosk
Operation distance and attraction distance indication: near hand, distant eye

How to calculate the pixels per inch: it is also 1080P, why do different sizes have different perception

The pixel density (PPI) algorithm is simple:Number of diagonal pixels on screen ÷ number of screen inches. The number of diagonal pixels of 1920 × 1080 is about 2203. The larger the size, the lower the PPI, the larger the individual pixels, and the easier it is to see the pixel particles at close range.

According to the resolution limit of conventional vision (about 1 angular minute), the nearest distance of "the naked eye cannot see a single pixel" can be estimated. The following table is an estimate calculated by formula and is used only to understand the trend:

Size1080P PPIDistance to see pixels at 1080P (estimated)Native 4K PPIDistance in native 4K (estimated)
32 inchabout 69.Approximately 1.3 metersApproximately 138.Approximately 0.6 meters
43 inchApproximately 51Approximately 1.7 metersApproximately 103.Approximately 0.85 meters
49 inchApproximately 45Approximately 1.9 metersApproximately 90Approximately 1.0 meters
50 inchApproximately 44Approximately 2.0 metersApproximately 88Approximately 1.0 meters
55 inchApproximately 40Approximately 2.2 metersApproximately 80Approximately 1.1 meters
65 inchApproximately 34Approximately 2.6 metersabout 68.Approximately 1.3 meters
75 inchApproximately 29Approximately 3.0 metersApproximately 59Approximately 1.5 meters
85 inchApproximately 26Approximately 3.4 metersApproximately 52Approximately 1.7 meters

This table brings two practical conclusions:

  • When the operating distance is close (less than 1 meter), the edge of the 1080P screen over 43 inches will be easier to see than the small size. At this timeInterface font size, font selection, and renderingMore important than simply improving resolution.
  • If the project needs to read a lot of small print or map details at close range, consider the native 4K panel. 1080P is usually sufficient for display and regular query interface.
Pixel density and viewing distance chart for kiosk screens
Pixel Density vs. Viewing Distance (Estimated Value)

List of sizes on sale in QUNMAO: 32 to 85 inches

The following is the size of the horizontal inquiry all-in-one machine currently supplied by QUNMAO, as well as the reference for selection. Specific models and parameters shall be subject to the corresponding specifications.

SizeCommon PositioningSuitable scenariosSelection Reminder
32 inchEntry file, lobby main inquiry pointSingle point inquiry of government affairs hall, clinic and bank outletsLowest cost, suitable for close-range operation-based points
43 inchMainstream size, more shipmentsGovernment affairs, hospitals, banks, shopping malls, transportation hubsTaking into account the operation and display, suitable for the point where the aisle is not wide
49 inchMedium and Large Query Plus PresentationHall, exhibition hallSuitable for multiple people watching at the same time
50 inchMedium and large size, complete specificationsExhibition hall interactive area, hall inquiry, waiting areaOpen areas are more appropriate, narrow corridors with caution
55 inchMedium and large displayCorporate lobby, retail, transportation hubattract longer distances, the information density can be higher
65 inchLarge displayImage of exhibition hall and lobbyTo check the elevator, door and ground load-bearing
75 inchMain hall visionShowroom, brand spaceDisplay-oriented, operational comfort needs prototype verification
85 inchWindow level displayLarge exhibition hall, brand image areaClose-up operation is not friendly, focus on checking transportation and installation

Vertical self-service terminals that require small sizes (such as 21.5 inches, 27 inches, 32 inches, used for ID card identification, printing, membership services, etc.) belong to the category of self-service terminals, please refer Vertical self-service terminal with 27 inch touch self-service inquiry terminal; If you need a vertical touch query all-in-one machine, you can learn more about it. K-type vertical touch inquiry all-in-one machine。

The detailed configuration of different sizes has also been expanded in two articles:"K-type horizontal inquiry machine screen size and configuration how to choose" and L-Type Horizontal Query Machine Screen Size and Hardware Configuration Guide。

QUNMAO L shaped inquiry kiosk 43 inch and 50 inch comparison
Size comparison of 43 inch and 50 inch horizontal inquiry machine

Resolution: 1080P, 4K decoding and native 4K difference

Many projects really need "4K video", not necessarily "4K panel".

These two concepts are often confused and are the most misunderstood by overseas buyers:

ConceptMeaningImpact on users
1080P PanelThe screen physical resolution is 1920 × 1080Interface display is rendered at 1080P
Support 4K decodingThe motherboard can decode and play 4K video and pictures, and will zoom and display when output to 1080P panelCan play 4K material, but the screen physical pixels are still 1080P
Native 4K panelThe screen physical resolution is 3840 × 2160The text and details are more delicate, the close reading is clearer, and the cost and requirements for the motherboard are higher.

Take our specifications for 43-inch and 50-inch capacitive inquiry machines as an example. The panel is 1920 × 1080 IPS and supports decoding and playing of 4K video and pictures. For the regular query interface of government affairs, banks, hospitals and shopping malls, this configuration is clear enough. If you want to read a lot of small characters or high-precision maps at close range, consider the native 4K panel. For models above 65 inches, the specific resolution shall be subject to the panel parameters of the corresponding specification.

4K decoding versus native 4K panel for inquiry kiosks
"Support 4K decoding" is not the same thing as "native 4K panel"

Brightness and visual angle: don't just look at the resolution

No matter how high the resolution is, the brightness is not enough, and it cannot be seen clearly in a bright environment. Common brightness sub-files are as follows:

Brightness gearApplicable environmentDescription
≥300cd/m²Indoor conventional lightingStandard configuration of our 43/50 inch specification
About 350cd/m² and aboveBright hall with anti-glare treatmentSuitable for the entrance area with strong light
Approximately 700cd/m²Point near the window and facing the glass curtain wallHighlight version, higher cost and power consumption, need to be confirmed by project

The brightness is not the higher the better: after exceeding a certain level, the cost and power consumption will rise, and long-term close-up viewing may also bring visual fatigue. In addition, the horizontal inquiry machine adopts inclined or inclined structure, and users often watch and operate from the angle of inclination, soVisual AngleJust as important. Our specification adopts IPS panel with wide viewing angle.

Remind one thing: outdoor and semi-outdoor areas cannot be replaced by "increasing the brightness of the indoor unit", and special outdoor models should be selected.

Brightness levels for inquiry kiosk in bright lobby
Brightness selection in bright hall: 300, 350, 700cd/m reference

Scene and size match

SceneRecommended sizeKey points of configuration
Government Affairs Hall32-43 inch mainly, with queuing equipment1080P, multi-touch, brightness not less than 300cd/m²
Hospital32 inch for guidance, 43 inch for main inquiry pointLarge font interface, the surface is easy to clean
Bank branch32-43 inchesAnti-glare, high contrast, large size when lobby space is limited
Corporate lobby55-75 inchSupport 4K video playback, with speakers
Shopping malls, retail43-55 inchAdequate brightness, support 4K decoding, easy to play promotional content
Transportation hub43-55 inchMulti-language interface, high brightness, durable structure
Exhibition Hall, Exhibition Hall65-85 inch, or interactive display equipmentMulti-touch, display-oriented

For more specific scenario scenarios, refer "Government Hall Information Inquiry Machine Scheme"、"L-type horizontal hospital inquiry machine | hospital self-service guidance solution" and Supermarket self-service inquiry machine solution。

Inquiry kiosk screen size matching by scenario
Screen Size Matching Schematic of Different Scenes

Ergonomics and installation: fit and reach

  • Operating height:The height of the center of the screen should take into account ordinary users and wheelchair users, and the horizontal inclined structure can reduce the difficulty of operation.
  • Width of walkway:Equipment occupation plus user station, to leave enough space for traffic. Taking a narrow hospital corridor of 1.6 meters wide as an example, 43 inches is more appropriate and 50 inches needs careful evaluation.
  • Queue buffer:At points with large flow of people, there should be queuing space in front of the equipment to avoid blocking the passage.
  • Handling path:For models of 65 inches and above, check the elevator, door opening width and floor load before placing an order.
  • Fixing method:Landing, wall hanging, embedding, different methods have different requirements for size and structure.
Inquiry kiosk installation height and clearance in narrow corridor
Installation height and access space in narrow corridors

Key points of overseas projects: specification, transportation size and power supply check

Inches vs. Millimeters

Between overseas buyers and factories, often because of the "inch" and "millimeter" conversion deviation. At the quotation stage, the inches, display area (mm) and the size of the whole machine should be stated at the same time. For example, in our specification, the 43-inch display area is 942.2 × 530.4mm and the 50-inch display area is 1073.8 × 604mm.

Size of whole machine and package

Take the 50-inch Windows edition (QM-C50XJ-P) specification as an example: the overall size is about 1117.8 × 648 × 87.45mm (including wall hanging parts), the packaging size is about 1250 × 135 × 790mm, the net weight is about 26.5kg, and the gross weight is about 30kg. The size and weight of the whole machine and packaging directly affect the logistics budget, handling mode and on-site access requirements. It is recommended to ask the factory for it at the quotation stage.

Power check

The power supply marked on the 43/50 inch specification is AC 110-220V. Before placing an order for an overseas project, the buyer's electrical personnel shall check the local nominal voltage and socket type, confirm that it is within the input range of the specification, and configure the power cord according to the local plug type. When different countries are involved, it is recommended to confirm in writing.

Certification and Specification Version

Device certificates are available at Qualification Certificate Page Check that the access requirements of the specific destination country are subject to local regulations and bidding documents. Please note the revision date of the specification, the latest version shall prevail.

Source manufacturer perspective

Source manufacturers from China can provide multiple sizes at the same time, and give the size and weight of the whole machine and packaging at the quotation stage to help overseas buyers do logistics and on-site preparation in advance. OEM/ODM also supports adjusting the appearance, brand identification and configuration according to the project, and then mass production after the prototype is confirmed.

Third gear configuration example

The following table provides configuration references for different positioning based on our specifications. The touch scheme varies according to the model: the 43/50 inch specification is capacitor G G and 20 points; Touch schemes of other sizes shall be subject to the specifications of the corresponding model. For the choice of touch scheme, please refer to our selection article on "capacitive screen and infrared screen.

ProjectEntry file (32-43 inches)Mainstream (43-55 inches)High-end file (65-85 inch)
Resolution1920×10801920 × 1080 with 4K video decoding supportSubject to panel specifications, often with 4K decoding or native 4K
Brightness≥300cd/m²≥ 300cd/m, bright environment can be higherSelect according to the scene, bright position with anti-glare
43/50 inch touchCapacitance G G,20 points, ≤ 2mm,60 million timesSame LeftConfirm as per model specification
Android configurationAndroid 11,RK3566S,2GB 32GBSame as left, can be upgraded on demandConfigure by Project
Windows configurationIntel i5 4th generation, 8GB 128GBSame LeftConfigure by Project
Suitable scenariosGovernment affairs hall, clinic, bank branchExhibition hall, lobby, shopping mall, transportation hubExhibition, large brand space

The specific memory, storage, interface and system selection will be expanded in the hardware configuration guide; at present, please refer to the specifications of each model.

QUNMAO Kuala Lumpur Bank Project: 18 43-inch inquiry machines, 4-week delivery

The most representative of this project is that the customer wanted to choose 55 inches at the beginning, and finally chose 43 inches, and both parties believed that this was the right decision.

QUNMAO Kuala Lumpur bank branch inquiry kiosk project
QUNMAO Kuala Lumpur Bank Branch Inquiry Machine Project

Project Overview

ProjectContent
Location and TypeA chain bank in Kuala Lumpur, Malaysia, with multiple outlets
Number of devices18 sets, distributed in 18 outlets (1 set per outlet)
Device model43-inch Horizontal Capacitor Inquiry All-in-One Machine (QM-C43XJ-P,Android Edition)
Key points of specifications1920 × 1080 IPS, brightness ≥ 300cd/m, capacitance G G, 20 points, RK3566S,2GB 32GB
Software and LanguageMalay and English bilingual interface, business guidance, interest rate publicity, network inquiries; unified release of cloud content
Delivery cycle4 weeks
Scope of deliveryPrototype validation, production and testing, export package shipment, installation guide and remote guidance, training

Customer's core demands

Customers hope to deploy unified inquiry equipment in the business hall of each branch for business guidance, interest rate and rate publicity and branch information inquiry, so as to alleviate the repeated consultation in front of the counter. The purchasing team has two opinions on the size: one is 55 inches, which is "more magnificent and eye-catching"; The other is worried that the lobby space of the outlet is limited and the customer's station is very close.

Our approach: use distance and prototype to speak

Instead of giving a direct conclusion, we did three things. First, please provide the lobby plan of several representative outlets, and measure the predetermined position of the equipment, the width of the passage and the distance of the customer's regular standing position. The operating distance of most points is about 1 meter. Second, 43-inch and 50-inch prototypes are provided for customers to place in the field at the outlets and use the same interface to do close-up operation tests. Third, the "operating distance" and "attraction distance" are discussed separately: the attraction during standby is compensated by increasing the font size and brand color block of the standby picture, rather than by increasing the screen.

The evaluation result is: under the space and standing conditions of most outlets, 43 inches is more balanced between operating comfort and floor space; For individual outlets with more open space, customers have reserved the possibility of adding 50-inch equipment in the future. Finally, the 18 outlets are unified with 43 inches, which is convenient for the unification of procurement, spare parts and maintenance.

QUNMAO 43 inch inquiry kiosk packing and shipment to Malaysia
The equipment is packed according to the network number and exported to Malaysia.

Four-Week Delivery Pace

Week numberMain responsibilitiesNeed customer cooperationRisk control
Week 1Provide dot plan and station information, 43-inch and 50-inch prototype field comparison, determine the size and configuration.Provide floor plan of representative outlets, arrange trialUse prototype trial records as a basis for size decisions
Week 2Malay and English interface confirmation, content template production; material preparation and productionProvide interface copy and business contentTesting typesetting and display with real copy
Week 3Aging test and factory acceptance of the whole machine, packing according to the dot number, export shipment.Confirm receiving address and docking personTest one by one, package reinforcement, reserve machine
Week 4Acceptance on arrival; local integrator designated by customer to install in batches according to installation guide, QUNMAO to provide remote guidance; training and acceptanceCoordinate the installation time of each networkUnified configuration and content, remote batch check device status

Problems Encountered in the Project and Handling Methods

1. size dispute: 55 inches or 43 inches

There are different opinions within the purchasing team. We provided a prototype and worked out a trial method with the customer, using a unified interface and doing close operations on the actual station, so that everyone can feel it for themselves, rather than judging by imagination. Trial records are archived as a basis for size decisions.

2. power supply and plug check

The power supply marked in the specification is AC 110-220V. In the early stage of the project, we asked the customer's electrical personnel to check the voltage and socket type of each network point, and confirmed in writing that it was within the input range of the specification, and at the same time configured the power cord according to the local plug type to avoid problems found after arrival.

3. dot dispersion, installation and configuration to be consistent

The 18 outlets are scattered in different locations, and each outlet has only one device. We pack the equipment according to the network number, attach the installation guide with pictures and texts, and install it in batches by the local integrator designated by the customer. All equipment is configured in a unified way when leaving the factory, and the content is released in a unified way by the cloud. After installation, the status of the equipment is checked in batches through remote means, thus reducing the workload of on-site commissioning one by one.

Project Results

  • To the customer:In the network hall, you can self-service query business guidance, interest rates and network information, close operation comfort.
  • For branch employees:Repetitive consultation in front of the counter has been reduced, and employees can spend their time on business that needs to be handled manually.
  • To the bank headquarters:The configuration of 18 devices is unified, the content is released centrally, and the update of public information such as interest rates is easier to maintain consistency.

18 sets of equipment were delivered within 4 weeks and put into use at various outlets.

Customer feedback

Summary of project return visit

Bank Information and Operations Department:The process of size decision-making is recognized, and it is more convincing to compare the prototype with the actual station position than to simply look at the parameters. Satisfied with the unified configuration and centralized release of content, the 43-inch standard is expected to be used when adding new outlets.

Network management personnel:The feedback equipment covers an appropriate area and does not affect the traffic and queuing in the lobby. Some outlets close to the glass door hope to evaluate the higher brightness version later.

Local Integrator:It is considered that the installation guide is clear, the packing according to the network number is convenient for on-site verification, and the remote guidance is helpful to the installation progress.

Source manufacturer perspective

Size selection is most afraid of "by feeling". As a source manufacturer in China, we can provide different sizes of prototypes in the early stage of the project, so that customers can compare them with real interfaces at real points. The scheme of the banking and government scene can be referred. "Government Hall self-service terminal solution"。

Size Selection List

Requirement confirmation

  • Equipment mainly responsible for inquiry, display, or both
  • Operating distance and attraction distance
  • Channel width, space and user station of point
  • User groups: whether there are wheelchair users, the elderly
  • Ambient light: whether there is strong light by the window

Specification check

  • Size, Display Area (mm) and Resolution
  • Panel type: 1080P, support 4K decoding or native 4K
  • Brightness, contrast and viewing angle
  • Touch scheme and points
  • Size and weight of whole machine and package
  • Power supply range and local voltage, plug type

Prototype Verification

  • At the actual point, according to the real station trial
  • Test readability with real interfaces and copywriting
  • Confirm the carrying path (elevator, door opening, load bearing)
  • Record the results of the trial as a basis for decision-making

Frequently Asked Questions

How many screens is appropriate for the inquiry machine?

First look at the operating distance and point space. For government affairs, banks and hospitals that are mainly operated at close range, 32 to 43 inches are more common. If you need to take into account the display points, you can consider 49 to 55 inches. Only the exhibition hall and lobby image will use more than 65 inches.

43 inch and how to choose 50 inch?

43 inches is suitable for points where the walkway is not wide and is operated by a single person. 50 inches is suitable for open areas, where many people can watch together and the information density can be higher. The prototype can be used to compare the actual points without judging by imagination.

Is 1080P enough and when do you need 4K?

43 to 55 inches of conventional query interface, 1080P is usually clear enough. If you need to read a lot of small print or high-precision maps at close range, consider the native 4K panel.

What is the difference between "4K decoding" and "4K screen?

"Support 4K decoding" means that the motherboard can play 4K videos and pictures, but if the panel is 1920 × 1080, the output will be scaled. "4K screen" means that the physical resolution of the panel is 3840 × 2160. The physical resolution of the panel should be clearly separated when purchasing and stated in the quotation.

how many appropriate brightness, window position?

Indoor conventional lighting, above 300cd/m; Bright hall can choose 350cd/m or more and cooperate with anti-glare; The point by the window or facing the glass curtain wall can evaluate the highlight version of about 700cd/m. For outdoor or semi-outdoor areas, special outdoor models should be selected.

large size screen should pay attention to what installation problems?

For models of 65 inches and above, check the size of the elevator and door opening, floor bearing, and the size and weight of the whole machine and packaging before placing an order. It is recommended to obtain this information from the factory at the quotation stage.

Are you a trading company or a source manufacturer, can you customize the size?

QUNMAO is a leading OEM/ODM manufacturer of touch-screen kiosks and self-service terminals in China, with its own production facilities. Appearance, brand identification, configuration and software can be customized according to the project, and the prototype can be mass-produced after confirmation.

How to verify if the size is appropriate in the prototype stage?

Put the prototype at the actual point, and the real user will operate it with the real interface according to the real station, and check the traffic space at the same time. It is recommended to compare at least two adjacent sizes and record the results of the trial.

Conclusion: first measure the distance, then determine the size, and then use the prototype to verify

Back to the question at the beginning: Is the larger the screen, the better the query machine? Now the answer is:Suitable is the best. The size is not a number on the parameter table, but a balance between operating distance, point space, content design and budget.

As the source manufacturer of China's touch inquiry all-in-one machine, QUNMAO Qunmao has mature products from 32 inches to 85 inches, and also has experience in helping customers make decisions according to prototypes and points. The "55 inches to 43 inches" in the Kuala Lumpur Bank project is such an example. Choosing a source factory that is willing to accompany you to measure the distance before making a prototype can save the whole project many detours.

Need to inquire the machine size selection suggestion?

As the source manufacturer of China's touch inquiry all-in-one machine, we can provide prototype and selection suggestions of different sizes according to your point, station distance and scene, so as to help you set the size at one time.

Contact Us · Contact Us Telephone 86 137 1431 7162

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