Quick answer: how to choose and use the inquiry machine for government affairs and banking scenes
Government hall and bank outlets purchase inquiry machine, determine the success or failure is not the screen size, but four things:Check what(content and data sources),Where to put(point and moving line),Who will update?(content update mechanism),Can you pass the trial?(Compliance is compatible with the system).
QUNMAO QUNMAO HAS DELIVERY TO A GOVERNMENT SERVICE HALL OF VIETNAM 20 unitsQuery machine, from order confirmation to on-site acceptance only. 1 month. This article combines this real project to clarify the functional design, safety and compliance points, point planning, content operation and maintenance of the two types of scenarios, and gives a purchase acceptance list that can be used directly.
Main points of this paper
- The core of the government inquiry machine is "the progress of the list of materials for the service guide", and the core of the bank inquiry machine is "the inquiry of the business guide interest rate publicity network".
- Interface specifications and information security determine whether the device can be placed in a public area stably for a long time.
- Compliance and system compatibility should be checked before purchasing, and problems should not be discovered until after going online.
- Point, quantity, and content update mechanisms affect usage more than parameters for a single device.
- The complete delivery process of 20 projects in Vietnam can be used as a reference for overseas government projects.
- Introduction: Why are many inquiry machines "installed and useless"
- Why government and banking are the two most typical types of scenarios for query machines
- Government Affairs Hall: What and how should the inquiry machine check
- Bank outlets: from business guidance to information disclosure
- Interface Specification and Information Security
- Compliance and System Compatibility: What to Check Before Purchasing
- Equipment point and line planning
- Content update mechanism
- QUNMAO Vietnam Project Case: 20 Inquiry Machines, Delivered in One Month
- Procurement and Acceptance Checklist
- Why choose QUNMAO QUNMAO
- Frequently Asked Questions
Introduction: Why are many inquiry machines "installed and useless"
Walking into some office halls, you can often see such pictures: the crowd gathered around the guide desk, repeatedly asking "what materials to bring for this matter" and "which window to go to which floor", while the screen of the inquiry machine next to it was quietly lit and almost no one touched it.
In bank outlets, similar problems also exist: the information on the interest rate publicity screen has not been updated for three days and has been pointed out face to face by customers; Customers want to know if a certain business can be handled at this branch, they can only queue up and ask the teller.
There are also common misconceptions in the procurement process: only comparing the screen size and price, the equipment arrived only to find that it could not be connected to the existing business system, the interface language did not meet the local requirements, and the printer frequently jam during peak hours.
Whether the query machine is used well depends on whether the content is accurate, whether the update is timely, whether the security and compliance are in place, and whether it can cooperate with the existing system. Hardware parameters are only part of it.
QUNMAO Qunmao was established in 2005 and has long provided government affairs, finance, medical care, transportation and other scenarios.Touch query all-in-one machineand self-service terminal equipment, and deliver projects to Southeast Asia, Central Asia, Africa, Latin America and other overseas markets. The following content comes from our practical experience in factory manufacturing and project delivery.
Why government and banking are the two most typical types of scenarios for query machines
These two types of scenarios have three things in common: large amount of information, strict rules, and frequent updates.
There are hundreds of matters in the government affairs hall, each of which has clear handling conditions, material lists and procedures. There are many kinds of business in bank outlets, and the interest rate, rate and scope of handling may be adjusted at any time. It is the value of the inquiry machine that allows users to quickly find accurate answers on the spot.
The requirements of the two types of scenarios have both similarities and obvious differences, which need to be clearly separated before procurement:
| Contrast Item | Government Affairs Hall | Bank branch |
|---|---|---|
| Main users | People of all ages, including seniors and first-time workers | Individual customers and small business owners, have a certain understanding of the business |
| Core content | Service guide, material list, processing progress, window and floor guide | Business guidance, interest rate and rate publicity, outlets and business inquiries. |
| Content update frequency | With the policy adjustment, to be released after review | Interest rates, rates and other information change quickly, requiring timely, traceable |
| Compliance and Security Focus | Protection of personal information and privacy masking of progress inquiry | The public information is accurate and consistent, and the customer information is not retained. |
| Network Environment | Most of them are government intranets or private networks, which need to be connected with business systems. | Most of them are in-line private networks with high requirements for peripherals and system control. |
QUNMAO inquiry machine adopts a unified hardware platform, and switches content templates and peripheral configurations according to scenes: government scenes are equipped with ID card identification and voucher printing, bank scenes are equipped with number linkage and publicity content management. In this way, the same series of equipment can not only meet the individual needs, but also facilitate the later spare parts and maintenance. To understand the morphological classification and technical parameters of the product, you can read "Touch query machine product details"。
Government Affairs Hall: What and how should the inquiry machine check
The goal of the government inquiry machine is to let the masses know what to take, where to do it, and where to do it before entering the window.
Work Guide Inquiry: Use Three Paths to Find Matters
There are many things to do, and a single search box is not enough. It is more practical to provide three search paths at the same time: pressItem NameSearch, suitable for people who clearly know what to do; PressDepartment CategoryBrowse, suitable for people familiar with government agencies;Crowd(Individuals, enterprises, special groups) screening, suitable for people who do not know the name of the matter. Each item page should include handling conditions, required materials, handling process, handling place, handling time limit and consultation method.
List of materials: let the masses bring them all at once
"I didn't bring all the materials, I made a trip for nothing" is one of the most common complaints in the office hall. The inquiry machine can present the bill of materials in a clear list and support.Sweep code to take awayorPrint list. For items with material samples, sample diagrams can be displayed synchronously to reduce filling errors.
Handling progress inquiry: docking with business system
The processing progress query needs to be connected with the business system. After the user enters the acceptance number or identifies it through the ID card, the current link can be viewed. This feature involves personal information and must be designed with privacy masking and session timeout clearing (see section "Interface Specification and Information Security" below).
Floor and Window Tour
In the large government service center, the inquiry machine can also undertake the navigation function: display the functional partition, window number and current location of each floor, and support printing route. This can significantly reduce the consultation pressure of the guide desk.
A practical interface rule: three clicks to reach the answer
The principle of interface level design is: from the front page to the answer of specific items, no more than three clicks. If the level is too deep, users will give up halfway. If the level is too shallow and there are too many entrances, the home page will be messy. It is recommended that only 6 to 8 high-frequency entrances be retained on the first page, and the rest of the items are entered through search and classification.
QUNMAO provides horizontal and vertical two types of inquiry machine form, can be selected according to the hall line and user height. K-type horizontal slope structure is comfortable to operate, not easy to touch, suitable for long-term browsing of content scenes. Specific reference "K-type query machine government application program"、How to choose the horizontal, vertical and wall-mounted type of inquiry machine and "Government Hall Information Inquiry Machine Scheme". In terms of products,K-type inquiry machine vertical touch inquiry all-in-one machine It is a common model for government affairs halls.
Bank outlets: from business guidance to information disclosure
The bank inquiry machine is not an "electronic brochure", but the first entrance to the service process of the network: to help customers divert, to help the counter decompression.
Business guidance: diversion to the right channel according to demand
When customers enter the network, they often only know their own needs and do not know the corresponding business name. The inquiry machine can organize the entrance according to the demand scenarios such as "account opening", "loss reporting and replacement", "financial management", "loan" and "payment", and prompt which window the business should go to, whether it can be handled on the self-service equipment, and which certificates need to be carried. Can self-service solution, guide to self-service equipment; Need teller to handle, guide the number.
Interest rate and rate announcement: accurate, timely and traceable
There are strict compliance requirements for interest rates and rate announcements. The public information on the inquiry machine should do three things:The only source of data, consistent with the officially published version;The responsible person is clear, updated by the designated post;Release markEvery change is recorded. These requirements mainly rely on the content management background to achieve, rather than relying on manual modification.
Outlets and Business Inquiries
Customers can check the location, business hours and business scope of nearby outlets through the inquiry machine. Therefore, cross-branch business consultation of large banks can reduce some repeated answers.
Linkage with queuing and calling: one-click number picking after inquiry
If the inquiry machine and the number picking machine are independent, the customer will have to go to another device to re-select the business after checking the information. A smoother approach is to directly provide a "one-click number" entry on the query result page, and string the query and queuing into a process. This requires the inquiry machine to interface with the queuing system at the interface level.
QUNMAO provides both inquiry machine and queuing machine. The two types of equipment are unified on the hardware platform and background, which is convenient for linkage configuration. The complete scheme of the banking scenario can be referred. Bank self-service terminal solutions、Bank Hall Self-service Inquiry Machine Scheme and Bank Queuing Machine Solution. Queued devices to view QM-PT Series Self-service Queuing Terminal。
Interface specification and information security: most easily overlooked before procurement
Equipment in public places faces hundreds of strange users every day. Whether the interface is friendly and the information is safe directly determines whether the equipment can stay on site for a long time.
Interface Specification
- Font size and contrast:The text font size should not be too small, and the text and background should have sufficient contrast to ensure that it can still be recognized under strong light and side view angles.
- Button size:Touch target to be large enough, reasonable spacing, reduce false touch.
- Suitable for aging:Provide large-character mode, the core operation path is simplified as much as possible to avoid complex gestures.
- Multilingual:The language switch entry should always be visible. When it comes to foreign language interfaces, test in advance whether the font supports special characters.
- Accessibility:The height of the equipment should be convenient for wheelchair users to operate, and voice prompts should be provided when necessary.
information security design
Functions such as query processing progress and personal business information involve personal data and need to be protected from both hardware and software levels:
| Risk point | Design measures | Acceptance method |
|---|---|---|
| Personal information on the screen is seen by others | Key information obscured display; optional anti-peep film | Check the site station to see if the information can be identified from the side. |
| Information stays on screen after user leaves | No operation automatically times out, clears the session and returns to the home page | Leave after the simulated operation, and record the time of returning to the home page |
| Access to unauthorized devices through peripherals such as USB ports | The external interface is closed or disabled, and the shell is made of anti-demolition structure. | Check the status of the housing lock and interface |
| User exits the interface to enter the system desktop | System locked to single app mode, disables system gestures and shortcuts | Try various exit operations to confirm that you cannot enter the system. |
| Content is modified without authorization | Background account level authorization, all modification log | Review permission settings and logging |
QUNMAO inquiry machine is preset with single application locking, interface sealing and anti-disassembly shell design at the factory, without additional reinforcement at the project site. The overall configuration of the government scene can be referred. "Government Hall self-service terminal solution"。
Compliance and System Compatibility: What to Check Before Purchasing
Compliance and compatibility issues, the earlier they are discovered, the lower the cost. It is suggested to check item by item at the selection stage instead of waiting for the equipment to arrive at the scene.
Product Compliance
Electronic equipment used in public places must first meet the requirements of electrical safety and electromagnetic compatibility, while paying attention to environmental protection requirements. Export projects also need to check the certification and access requirements of the destination country, which are subject to the regulations of the project location and the bidding documents.
- electrical safety and electromagnetic compatibility:Check LVD, EMC and other test reports.
- Environmental protection:Check RoHS certificate.
- Export Certification:According to the destination requirements, check the CE, FCC and other certificates.
- System Certification:Supplier's quality management, information security and occupational health and safety system certificates, such as ISO 9001, ISO 27001, ISO 45001.
System compatibility
System compatibility is the key to the smooth launch of the project, and it is recommended to confirm item by item:
- Business system docking:How to obtain data (interface, database, web page embedding), whether the data format is clear, whether the network is connected.
- Browser and runtime environment:Whether the existing business page is compatible with the browser kernel of the device, and whether it needs to be customized.
- Queuing, calling and other peripheral systems:Whether linkage is needed and who provides the interface.
- Network environment:Intranet, private network or Internet, whether there are access restrictions, how to remotely manage the equipment.
Peripheral Compatibility
Peripherals such as printers, ID card readers, and two-dimensional code scanning heads are high-risk points for on-site failures. When purchasing, it is necessary to confirm whether the peripheral model has been adjusted by the whole machine, whether the drive is stable, whether the printer is reliable in continuous ticketing during peak hours, and whether there is a clear fault prompt when the paper is used up or jammed.
Documents to be provided by the Supplier
- Product certification and test report
- Interface description document and docking scheme
- Peripheral List and Compatibility Description
- Factory Test Record Template
- Warranty and after-sales service description
QUNMAO holds CE, FCC, RoHS, LVD, EMC, ISO 9001, ISO 27001, ISO 45001 and other certificates. The complete list can be found Qualification Certificate Page View. In terms of hardware, the device uses RK3588 Android platform, with industrial-grade panels such as LG and BOE, and completes calibration and machine testing before leaving the factory.
Equipment point and line planning: put the right position, the utilization rate will come up
The same equipment, placed in the entrance and placed in the corner, the usage rate may differ several times. Point planning should precede model selection.
The Point Principle of Government Affairs Hall
- Entrance:The masses saw the first time after entering the door that it was suitable to place a relatively simple model at the entrance of the front page and undertake the preliminary guidance of "where to do the things.
- Next to the guide desk:With the cooperation of the guide staff, the masses can make self-help inquiries first, and then consult the guide staff if they do not understand.
- Waiting Area:The masses are free when waiting in line, which is suitable for browsing the guide and printing the list of materials.
- On both sides of the channel:Leave enough traffic width to avoid the queue in front of the equipment affecting the moving line.
The point principle of bank outlets.
- Place within the sight of the lobby manager to facilitate assistance when needed.
- Close to the number picking machine, but do not grab the same area as the number picking machine to avoid crowding.
- Avoid direct sunlight to prevent the screen from reflecting light.
How to Estimate Quantity
The number of devices can be estimated in a simple way:
Number of units required ≈ number of visitors per peak hour × query usage ratio ÷ number of people per hour served by a single device
For example (the following figures are assumptions and are only used for explanation): 400 people visit a hall during peak hours, of which about 50% will use inquiry machines. A single device can serve about 20 people per hour, so the required number is about 400 × 50% ÷ 20=10. In the actual project, multiple floors, different functional areas and backup redundancy should be considered, and the site survey will prevail.
Barrier-free and queuing buffer
In front of the equipment, an operating space of 1 to 1.5 meters should be reserved to ensure that wheelchair users can approach. In areas with large traffic, queuing buffer zones need to be set up to avoid queuing people blocking the passage.
QUNMAO will provide recommended points and quantities in the early stages of the project based on the floor plan of the hall. The point planning method for the Vietnam project will be developed in the following case. For configuration suggestions of different models in the scenario, please refer Inventory of Applicable Scenarios of L-type Horizontal Inquiry Machine。
Content update mechanism: the real reason why the query machine is "old"
There is no problem with the hardware for three years, but if the content is not updated for one month, complaints will be made. Content operation and maintenance is the key to determining the long-term value of the query machine.
Source of content
There are usually three sources of content on the query machine: one isPolicy Repository or Business System, automatically synchronized via the interface to ensure consistency with official information; secondlyManual maintenance, suitable for work guides, announcements and other content that need to be edited; ThirdMixing method, The core data is automatically synchronized, and the explanatory content is manually supplemented.
Update process
The standard update process should include three links: submission, review, and release. Each link has a clear responsible person and a log of all operations. This can not only prevent the error information directly online, but also facilitate future traceability.
Example of Responsibility Allocation
| Content type | Source | Person in charge | Update frequency | Reviewer |
|---|---|---|---|---|
| Service Guide | Business department or policy library | Business Section Information Officer | When the policy is adjusted | Department head |
| LIST OF MATERIALS AND SAMPLES | Business department | Business Section Information Officer | When material changes | Department head |
| Interest Rate and Rate Publicity | Head office or superior release | Network operation post | On the day the change is issued | Head of the network |
| Notice and Announcement | Management department | Publicity position | On demand | Supervising leader |
Remote publishing and device monitoring
When the number of equipment is large, updating one by one is time-consuming and easy to miss. Through the unified background, you can distribute content to all devices at one time, publish regularly, and view the online status of devices in real time. If the equipment is offline, peripheral failure, insufficient paper, etc., there should be an alarm prompt so that the operation and maintenance personnel can find the problem before the user complains.
QUNMAO provides remote content distribution and device status management, and supports hierarchical authorization and operation logs. The structure, peripherals and software configuration of the device can be found in "Touch query machine product details" Check in the middle.
QUNMAO Vietnam Project Case: 20 Inquiry Machines, Delivered in One Month
This is a real overseas government affairs project: Vietnam government affairs service hall, 20 inquiry machines, from confirmation of orders to on-site acceptance for a total of 1 month.
Project Overview
| Project | Content |
|---|---|
| Customer type | Vietnam Government Services Hall |
| Number of devices | 20 units |
| Delivery cycle | 1 month (order confirmation to site acceptance) |
| Device configuration | 27 inch capacitive touch inquiry terminal, with ID card identification, two-dimensional code scanning, slip printing |
| Custom content | Vietnamese and English bilingual interface, brand appearance, suitable for local 220V/50Hz power supply |
| Scope of delivery | Production, ex-factory testing, packaging and delivery, on-site installation and acceptance |
Customer needs
Customers hope to transfer part of the repetitive consultation work to self-service equipment through the inquiry machine: the masses can inquire about the matters, material lists and handling procedures by themselves, while the window staff and the guide staff will devote their energy to the matters that need to be handled manually. At the same time, there are three hard requirements: the interface must use Vietnamese; The equipment should be delivered in a short time. The equipment should be stably adapted to the daily high-frequency public use.
QUNMAO's program
Hardware
The device uses RK3588 Android platform, with industrial-grade panel, 27-inch capacitive touch screen suitable for standing operation, clear font. The shell is customized to the customer's lobby style and includes the brand appearance.
Software and Interface
The interface provides Vietnamese and English two languages, support a key switch. The item search uses three paths, and the hierarchy is controlled within three clicks. After the masses find out the matters, they can directly print the list of affairs.
Peripherals
The equipment is equipped with ID card identification, two-dimensional code scanning and slip printing. All peripherals in the factory before the completion of the whole machine joint adjustment, to ensure the stability of the drive.
One month delivery timeline
| Week number | Job responsibilities | Customer cooperation | Risk control |
|---|---|---|---|
| Week 1 | Requirements validation, interface and appearance validation | Provide Vietnamese copy and content | Use a confirmation list to confirm at one time to reduce repeated modifications. |
| Week 2 | Material preparation and production | Confirm point and power conditions | Key materials locked in advance |
| Week 3 | Aging test and factory acceptance | Acceptance process can be viewed remotely | Test one by one and keep test records |
| Week 4 | Packaging, delivery, on-site installation and acceptance | Coordinate installation site and time | Strengthen packaging protection and reserve spare parts |
Three Challenges and Solutions in the Project
Challenge 1: Font and Display of Vietnamese Interface
Vietnamese uses Latin letters with tone symbols. If the font does not support it, it is prone to missing characters or superimposed dislocation. In the early stage of the project, we did a display test with the Vietnamese copy provided by the customer, selected fonts that fully supported these characters, and checked the display effect under different font sizes to avoid finding problems after the equipment arrived.
Challenge two: the stability of the peak printing
The government affairs hall has a concentrated flow of people in the morning, and the use frequency of slip printing is very high. Before leaving the factory, we have done a continuous printing test on each device, and checked whether the fault prompt is clear when there is no paper or paper jam. At the same time, a certain amount of spare consumables are included in the shipment.
Challenge 3: The construction period is only one month
The one-month cycle includes confirmation, production, testing, transportation and installation, without much buffer. We took three measures: in the first week, we finalized the interface, appearance and configuration through a one-time confirmation list; Key materials are locked at the confirmation stage; Production and testing are parallel as far as possible to reduce waiting time.
Project Results
- To the masses:You can check the service guide and material list by yourself to reduce the "free trip" and print the list to take away when necessary.
- For the window and the staff:Repetitive consultation is reduced and energy can be focused on matters that need to be handled manually.
- For management:Through the background unified update content, policy or matter adjustment does not have to be handled one by one.
20 sets of equipment completed on-site installation and acceptance on schedule, and delivered for use.
The difficulty of overseas projects is often not in the equipment itself, but in the language, power standards, logistics and duration. QUNMAO in this project to these factors in the early confirmation list together to solve. More government scene schemes can be referred. "Government Hall self-service terminal solution"。
Procurement and acceptance checklist: compliance and system compatibility are checked together.
It is much more effective to put the list before the contract and tender documents than to discover the missing items at the time of acceptance.
List A: Requirement Confirmation
- Use scenario: government hall, bank outlets or other
- Content scope: what matters or businesses need to be displayed and who provides the content
- Docking system: whether it is necessary to connect with business system and queuing system
- Interface language: whether multi-language is required and who provides the language copy
- Quantity and location: confirmed according to site plan
- Peripheral configuration: ID card identification, code scanning, printing, etc. are required
- Power and network conditions: voltage, plug type, network access method
List B: Compliance and Information
- Product certification (such as CE, FCC, RoHS, LVD, EMC)
- Supplier system certification (e. g. ISO 9001, ISO 27001, ISO 45001)
- Interface description document and docking scheme
- Peripheral Compatibility Description
- Customs declaration, packing, origin and other documents required for export items
- Description of warranty period and after-sales response
Bill C: Factory Acceptance
- Continuous operation test (burn-in test), record one by one
- Touch accuracy and multi-touch testing
- Peripheral function test: card reading, scanning code, printing continuous ticket
- Information security check: automatic timeout, single application lock, interface closure
- Disconnection and power recovery test
- Interface language and font display check
- Appearance and packaging inspection
QUNMAO tests each equipment item by item and keeps records before delivery, and can provide corresponding test data when the project is delivered. Available models include 27 inch touch self-service inquiry terminal、Vertical self-service terminal and Outdoor K-type horizontal inquiry machineFor more models, see Self-service machine product center。
Why choose QUNMAO QUNMAO
Government and banking projects often require suppliers to not only supply, but also provide stable delivery and continuous service. The advantages of QUNMAO are reflected in the following aspects:
- Established in 2005:Long-term focus on display and self-service terminal equipment, experience accumulation deep.
- Large-scale manufacturing base:It has three bases, of which Guangzhou Huadu production base covers an area of 330,000 square meters and employs more than 1,000 people.
- For the global market:Products are sold in more than 100 countries and regions, including Vietnam, Thailand, India and other markets, familiar with the language, power supply and certification requirements of overseas projects.
- Complete qualification:CE, FCC, RoHS, LVD, EMC and ISO 9001, ISO 27001, ISO 45001 and other certificates.
- From device to scenario:According to the scene, it can provide a variety of self-service terminals such as inquiry machines, queuing and calling machines, ordering machines, etc., and cooperate with content management and remote operation and maintenance.
To learn more about the company, you can visit About Us, can also be in Qualification Certificate Page View certificate details.
Frequently Asked Questions
What is the difference between the configuration of the government inquiry machine and the bank inquiry machine?
The hardware platform can be the same, the difference is mainly in the content and peripherals. Government scenes are usually equipped with ID card identification and voucher printing for progress inquiry and list printing. The bank scene emphasizes business guidance, interest rate publicity and linkage with the number picking machine, and has stricter requirements on peripherals and system control.
How does QUNMAO interface with our existing business system?
The data acquisition method (interface, database or web page embedding), data format and network environment need to be confirmed first, and then the technical personnel of both parties will interface. It is recommended to provide interface documents in the early stage of the project. QUNMAO will provide a docking plan according to the documents and conduct joint debugging tests before leaving the factory.
What compliance documents need to be checked during procurement?
It is recommended to check at least the electrical safety and electromagnetic compatibility report (such as LVD, EMC) and environmental protection certificate (RoHS) of the product. The export project also needs to check the certification required by the destination (such as CE, FCC) and the supplier's system certification. The specific requirements shall be subject to the provisions of the project location and the bidding documents.
What languages and power standards are supported for overseas projects?
The interface language of the equipment can be customized according to the project, and a bilingual interface in Vietnamese and English is provided in the Vietnam project. The power supply can be adapted to the voltage and frequency standards of different countries, and the Vietnam project is adapted to 220V/50Hz. The language copy, font and plug type need to be confirmed in advance.
How do you agree on the delivery date for 20 such bulk orders?
The delivery time depends on the customized content, material situation and transportation method. It takes 1 month from order confirmation to on-site acceptance for 20 projects in Vietnam. To control the delivery time, the key is to confirm the interface, appearance and configuration at one time in the first week, and lock the key materials as soon as possible.
How many tables do you need in a hall?
It can be estimated by "number of visitors in peak hours × query usage ratio ÷ number of people served by a single device per hour", and then combined with floor, functional zoning and standby redundancy adjustment. QUNMAO can give recommendations for points and quantities based on the site plan.
Conclusion: A good inquiry machine is a useful inquiry machine.
The requirements of government affairs and banking scenarios for inquiry machines can be summed up in four sentences:The content is accurate, the update is fast, the compliance is passable and useful.. Equipment parameters are only the foundation. What really determines the success or failure of the project is content organization, point planning, security compliance and later operation and maintenance.
QUNMAO Qunmao covers self-service terminal equipment such as inquiry machines, queuing and calling machines and ordering machines from factory manufacturing to project delivery. Vietnam's 20 government inquiry machines are just one example of our overseas delivery experience. Choosing a supplier who understands both equipment and projects will allow you to avoid detours in procurement and operations.
Need to configure an inquiry machine for your government hall or bank branch?
From selection, point planning to content operation and maintenance, QUNMAO provides one-stop support from equipment to scheme. Please contact us.
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Release date: 2026-10-21
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